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“Amy Bakko planned a great trip to Ireland for us - spot on w accomodations/locations, and itinerary.Private driver in Ireland was key! He provided a lot of history and ‘tour guide’ info. We were able to relax and enjoy the ride!”
“Was involved in a hit and run, and this is where progressive referred me to. It was nothing major, but it does look good as new. Steve went the extra mile and buffed out some extra scratches, and even put on our new license plate, since we couldn't get the old one off!Service: Body & Trim”
“I tell you my Google followers which I have over 2 million I enjoy running a car from budget very much so in the hospitality of the staff was very very pleasant and will matter I enjoyed it so much I'm not going to lie I've been with Enterprise for years but it's always good to have a change you heard it from me first”
“I was unfortunate to be in an accident that caused two claims through my insurance. Because of this unusual situation, I had to rent a car for one month, then return to swap out with a different car for the second month while my car was in the shop. The entire situation was depressing and dire... until I went to pick up my rental car. Lincoln (and his manager, Chris) were AWESOME. After a minor life-changing event like *that*, to get me to laugh and walk / drive away happy? I will never forget the professionalism and kindness they showed me, and I will always refer friends & family, and go to this location for any future rental needs. Rarely have I been impressed with a *car rental* business... but those two guys really made everything so much better. I cannot thank them enough.”
“The staff here are super kind and extremely helpful. I've been here twice in the last month and they've gone above and beyond each time. Thank you so much. You'll definitely see me again.”
“Exceptional service at Plymouth Enterprise Rent-A-Car! The staff went above and beyond to ensure a seamless experience. Highly recommend for their outstanding service and professionalism.”
“RECAP:Great experience! Will choose this provider, and this location specifically, the next time we need to rent a vehicle. Solely based on the quality of care and customer service received at each visit.SERVICE:• Warm & Welcome Greetings• Prompt & Efficient Transactions• Friendly & Supportive Interactions• A+ Customer ServiceI wish I would have thought to get the name of the gentleman who helped me at Avis, bc he was amazing. I can't believe I didn't think to during any of the 4 times I was there. He was so helpful, friendly, and kind. He always greeted me with a warm smile, and seemed genuinely happy to help. He was also there working every single time. I joked, "what, do you work 7 days a week?!" To which he replied he actually did, bc no one wants to work weekends. Knowing that fact makes his kind and welcoming attitude mean that much more now. That man deserves a raise for sure!! And if you're this dude and you're reading this, I'm sorry I never thought to ask your name. Also, just in case I didn't say so at the time but THANK YOU for all your time and assistance throughout this process.RENTAL & RETURN PROCESS:• Quick & Easy Online/ App Reservation• Smooth & Speedy Pickup & Return Process• Accommodating of My Needed ExtensionsI reserved a car online, which directed me to the Avis app. I reserved it about an hour before my scheduled pickup time. It was fast and easy. The hardest part was asking a friend to interrupt their work day to run me over there to pickup the vehicle. (I was renting bc my 2015 Toyota Sienna had a "catastrophic engine failure" at only 104,999 miles. It seized up and was not due to poor maintenance.) When I arrived at Avis, they were quick to greet me and get me in a vehicle. I was informed however that they didn't have any in the cheaper level I had rented at the moment. So he said he'd be giving me a free upgrade and asked me if I would prefer the next level up (I don't remember the kind) or he said I have a ton of minivans (yet another step up). I chose the minivan since that's what I'm used to driving.I had to extend the rental a couple times. The gentleman mentioned above was working reach time I stopped in to inquire. He was happy to accommodate. He also was able to shift my rental to a month long rate once it became apparent I was going to need the rental for much longer than anticipated.VEHICLE:2023 Chrysler Pacifica. It was much newer and nicer than my car, and had all the bells-and-whistle features I have, if I could buy a new car. I loved the car. Tank was full, car was clean.✔️ Heated seats✔️ Heated steering wheel✔️ Remote start✔️ Lane departure assist✔️ Cruise control w/ auto-adjusting speed based on distance from the vehicle ahead of you (I don't know the official name of this option but it was great.)✔️ Optional auto-engine off at stops✔️ Other safety features I don't recall atmI was sad to return it today bc it was so nice. When I told them how much I loved the vehicle, I was informed there's an option to purchase your rental. I don't know the details bc a car purchase isn't in my budget.”
“I find the cars I rent from Downtown always clean, and ready to go. I have always found the staff to be very courteous and helpful when I do not understand the way new cars operate.I have been and will continue to be very satisfied with the rental when I am in need.”
“Fantastic staff!! In and out with rental in about 10 min flat, very friendly atmosphere. When i returned my rental i asked if there was anyway i could just buy it from them since i fell in love with it. They got me in contact with a sales rep very quickly and i now have my dream car all within a week of that initial rental. If i could id give em 10 stars.”
“Staff are friendly, professional and work with you on insurance issues, pricing and variable return/pick up dates. I have rented from this location several times for work and pleasure and will continue to do so.”
“One of the best place to rent a car, both of the guys who works there very friendly and awesome to work with. Minor issue with my original booking he changed it with any hassle. I used to pick my cars from Brooklyn center, service is one of the worst. In the future I am just going to use this location!!”
“Car was waiting at the collision place when I got there. Process to get set up was super easy with someone to help. Needed to extend the time a bit. Just a quick phone call to get that done and was able to drop it off after hours when done with it. Couldn't have been easier.”
“This is place owned by a Hmong family they are very nice, and their services were great too. They even encouraged me and told me how to get into the business. This is the second time I've rented from them.”
“Great service at this location. I was returning a car and Alayna was able to correct an issue in regards to the rate on the rental agreement. Very helpful and understanding.”
“Had a great experience here! Rented a 2021 Rav4 over the weekend of Dec 9th. It was ready to go when I got there and very clean. Bella was extremely helpful and patient with all of my questions. I'd highly recommend going here for a rental!”
“My transmission went out on my vehicle, I needed a rental for an unlimited time.I had no problem getting a vehicle. It was pretty new and immaculate. It took three weeks for my vehicle, all I had to do is reup my contract weekly.I do recommend this company, everybody was top notch and very welcoming.I give ten out of ten.”
“Thank you, Breckan and your team, for treating me like a valued customer (even though I've never rented from you before). This was a hospitable, helpful & professional group of people, & Breckan's service was remarkable. Whereas I've had primarily good service with Enterprise heretofore, I haven't experienced what I could call excellent service until I had the good fortune of dealing with these guys. Although I don't know that I'll be in the MSP area anytime soon (even though I'd like to be), I will definitely use them again when I can be in the area.”
“It's now called Enterprise by the way. They were the least expensive around and Mitch was amazingly helpful!!! I'm in a bind and he really really helped me out!”
“My experience with the company is limited but I feel they deserve a rating and review for their customer service and adaptability. We rented a truck online to pick up the next day. We had a discount that was honored. Reserving the truck was simple and fast. The Budget Truck was a little bigger than the other companies we checked. The one day rental price was the same as the other places but less when our discount was factored in. Prior to picking up the truck a friend offered us his truck and trailer. We called Budget to see if we could cancel without penalty. They were super easy about canceling and there was no charge to us at all. The only thing I would caution people on is to check on the per mile charge. Mileage was going to be four times what the actual rental fee was. That can add a lot to the cost if you are not paying attention. That is common with all of the truck rental companies. Budget's per mile charge was about twenty five cents cheaper per mile though.”
“My driver was super respectful and he communicated everything with me Everytime he picked me up. I was never left in the dark wondering whats going on. A good transportation company in my experience.”
“Amazing pick up experience! Dan and his coworkers are super friendly and professional. We have a family day trip up north and they set us up with an awesome Pacifica! First impressions with this car are great, I’m fairly certain this car is brand new! If not, it’s extremely well maintained. Thanks fellas! Keep up the great work.”
Open 24 hours
517 S Marquette Ave, Minneapolis
Car Rental
Open 24 hours
110 W Grant St, Minneapolis
Car Rental
“I reached out to ask more details about the apartments . I personally thought Angela was fast and efficient. She responded to most of my questions very fast via email . The only change I would make is making sure to answer all my questions . I believe I asked three times about what current specials the property had and my question was ignored. It was constantly reiterated that electric , rent and parking was the only utilities I would have to pay . Most buildings do have specials right now and I would be a fool not to take advantage of that . I wouldn't have to ask if rental information was transparently available on the website . Thanks”
Open 24 hours
216 S 10th St, Minneapolis
Car Rental
Open 24 hours
111 S Marquette Ave, Minneapolis
Car Rental
“I am switching out of the membership for employer benefits from another service agency, but my experience with zipcar has been absolutely amazing. The customer service is fantastic, and agents are extremely flexible and kind about the changes and emergency accommodations customers need to make. I especially liked the zipcar app and the automated telephone system that's set up for customers to connect to an agent 24-7 and get necessary help immediately as needed. I took my road test with a zip car, and the service agent gave me a great care and personalized help in preparing the necessary documents for taking the test with a rental vehicle. Zipcar really gave me the best idea of how much openness a company could have towards its customers' needs. It's really convenient and perfect for those who have occasional need for driving and road trip. Thanks especially to the Zipcar Minneapolis Team for their fantastic support and great heart!”
Open 24 hours
406 SE 8th Ave, Minneapolis
Car Rental
“I am switching out of the membership for employer benefits from another service agency, but my experience with zipcar has been absolutely amazing. The customer service is fantastic, and agents are extremely flexible and kind about the changes and emergency accommodations customers need to make. I especially liked the zipcar app and the automated telephone system that's set up for customers to connect to an agent 24-7 and get necessary help immediately as needed. I took my road test with a zip car, and the service agent gave me a great care and personalized help in preparing the necessary documents for taking the test with a rental vehicle. Zipcar really gave me the best idea of how much openness a company could have towards its customers' needs. It's really convenient and perfect for those who have occasional need for driving and road trip. Thanks especially to the Zipcar Minneapolis Team for their fantastic support and great heart!”
Open 24 hours
110 N Washington Ave, Minneapolis
Car Rental
“I am switching out of the membership for employer benefits from another service agency, but my experience with zipcar has been absolutely amazing. The customer service is fantastic, and agents are extremely flexible and kind about the changes and emergency accommodations customers need to make. I especially liked the zipcar app and the automated telephone system that's set up for customers to connect to an agent 24-7 and get necessary help immediately as needed. I took my road test with a zip car, and the service agent gave me a great care and personalized help in preparing the necessary documents for taking the test with a rental vehicle. Zipcar really gave me the best idea of how much openness a company could have towards its customers' needs. It's really convenient and perfect for those who have occasional need for driving and road trip. Thanks especially to the Zipcar Minneapolis Team for their fantastic support and great heart!”
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“Best customer service I ever dealt with hands down. Colton and Brandin provided me some unexpected perks that no other locations wouldn’t even bother offering. Look for these guys if you’re planning a visit and if you don’t receive the same treatment like I did then I’ll cover your rental fees.”