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“Staff are well informed of all shoes/boots they carry along with other brands. Purchased a set of work boots that could be cobbled when worn out. Those boots had a bad batch of rubber for the soles and started separating a month into use. I wasn’t around to bring them in for warranty until a few months had passed. When I brought them in with the receipt and explained the situation, there were no questions asked other than “What size boot are those?” Within 10 minutes of arriving I was walking out with a new set of boots, exchanged and warranted without hesitation. I’ve been looking for a shoe store that knows their stuff and keeps the customer first. Chet’s is that store! I’ve since purchased a winter set of boots and referred many coworkers to them. Great prices, great staff, great store.”
“Ryan at Red Wing Shoes in Columbia Heights, MN provided outstanding customer service! He was incredibly friendly, knowledgeable, and took the time to make sure we found the perfect fit. He answered all of our questions without making us feel rushed and made the entire experience enjoyable.”
“Really nice guys. Helped me make an informed decision on replacing some previous redwing boots I've had for almost 8 years. Great product knowledge and good recommendations.
He also taught me a new boot tying technique!”
“I have been dealing with heel pain in my right foot. I read that Vionic shoes offer great support for all kinds of foot condtions. I was greeted by Alan and he was knowledgeable about all the shoes they carry. He brought out a few different shoes that would offer support for my feet and help with the pain. He also suggested Haflinger clogs for at home. I ended up purchasing these and a pair of Vionics. I just love both and the clogs are so comfy and support my feet on the wood floors. Can I just say wow! After one day of wearing these shoes I am doing so much better and the pain is almost gone! I highly recommend this store to anyone dealing with foot pain. A knowledgeable store that knows feet and shoes! Thank you so much and I will be a returning customer!”
“I'm truly amazed how they took my 4 year old worn and broken black dress shoes and made them better than new. Then, on top of all that, I don't have to get a new pair that will probably hurt my feet for a month while I break them in be mine. Better result, cost less than a new pair, and is earth friendly (not throwing shoes away). I wish I knew this possibility sooner.”
“Brogan was extremely knowledgeable and helpful, making the order I needed to place quick and easy for me! It took a lot of stress off me knowing that Brogan was on it and knew this order process specifically. Thanks so much Brogan!”
“The service was great! Ryan was extremely helpful and friendly. We went in to get a pair of shoes with two different size feet due to a medical issue and he helped us find a pair of shoes that felt great on both feet! Definitely recommend the store and Ryan to everyone!”
10AM - 7PM
10611 Baltimore St NE Ste 180, Blaine
Shoe Stores
“I had a great experience today! I needed a dress for my son's graduation ceremony and the owner was so helpful. She brought me 7 or 8 dresses to try and was very thoughtful about her selections.
I bought 2 dresses and a necklace and will be back for more purchases.
They even have a rewards program. As well as a salon at the back of the store.”
“Excellent service! Who requests yellow dress shirts for a wedding??? I'm grateful you came through for my son!! What an amazing store; selection and friendly staff!”
“Excellent and helpful employees with great sales and a great selection. If you need a pair of Jordans or Tim's or Adidas, Puma's whatever you need they got it. They also have great prices and like I said the staff is very friendly.”
“I had an issue with a pair of shoes I purchased in FL and di not have my receipt upon my return home. I found out that most Vans stores history is not linked and they can not look it up for me, HOWEVER, Tyler and Dominic at Vans - Rosedale Center were willing to take care of me anyway. IN fact, they were so helpful in getting that pair exchanged, I ended up buying 4 more pairs. It was a great experience and I can't wait to work with them again. Thank you guys.”
“Awesome employee. She went above what was expected to help me find what I needed. Always coming back to this store just because of her. Unfortunately I can't remember her name but will remember her face and will get it my next trip.”
“I stopped into the mall today to look for some shoes. I stopped in here and wanted to give a shout out to the two gentlemen working 10-16-25. They were very helpful, kind and knowledgeable of the styles of shoes and things I was looking for and even gave me good pointers on other shopping centers in the area for things the mall does not offer. Great soft skills guys and thanks for working with me tonight. Hope to see you again.”
“Friendly and accommodating staff in the Rosedale Center location. Bought some Parker Monogram mugs and I asked if they have individual boxes to put them in but there was none. A female staff on the floor told me I shouldn’t worry because they have good packing paper for them. Elle at the cash register then individually wrapped, taped and put them in separate small bags. What patience and superb customer service! I love it!”
“5 stars for Sheila! She provided some of the best customer service I’ve experienced in a long time. She went out of her way to ensure I was taken care of and really exceeded my expectations. This place is lucky to have her!”
10AM - 8PM
1595 MN-36, Roseville
Shoe Stores
“Very good customer service from malechite max and Dustin. Dustin made sure we walked out with the best fitting shoes and made sure we felt very welcomed, left the store with a great pair of shoes!”
“Nice clean and quiet place. Music noise isn't to loud and makes the place fun to browse had a lot of variety.They have all seasons of footwear, from dressy to still winter boots. Men & womens and kids shoes. They got it all.They also have fun purses for the night out or just casual ones. Plenty of socks on sale and even sole padding for heals and regular shoes.”
“Great Place! Amazing Finds! The workers were more than helpful, I was able to get some really cute back to school things for really good prices, definitely coming again soon.”
“The staff is super friendly. They located an item in their store and held it for me untill I could get there. Awesome service despite pre-Christmas holiday song rush!”
“Great customer service from a worker there his name is Dario he’s pleasant and has a upbeat attitude I like that he came around often asking was everything ok he made my shopping experience at Champs very delightful.”
“First time coming in this store and this lovely gal Alicia came to greet me. So very welcoming and made sure I had everything I need. The prices are a bit overpriced and wish they were a little cheaper but the service was amazing and I would give a 9/10!”
“The customer service here was impeccable. The person who helped me found me a perfect dress for an event the next day and automatically found me the correct size. Another review from last week sounds like it must have been the same person. Amazing service for me, a person struggling with my new post-baby shape.”
“Kenneth gave us incredible service!!! He was super helpful, knowledgeable, and patient, and got us exactly what we were looking for, even while they were closing up!”
“You can always get a good deal at Famous Footwear. My youngest son just went through a huge growth spurt, foot-wise. He jumped almost two and a half sizes without us knowing, somehow.So I got him two size 9 and 1/2s. A pair of New Balance sneakers, and a pair of Adidas slides. Made out like a bandit.. 65 bucks.”
“Terrific customer service, found some great Timberland boots on clearance at around 60% of average cost anywhere else. As well as the tech 2 Doc Martens boots I stumbled upon are some new exceptional footwear.”
“I went to J. Jill looking for some new work clothes and Jeanine was incredibly helpful. She recommended different styles and helped me find pieces that were practical and versatile, but was never pushy or pressured me into buying anything that I wasn’t completely happy with. She encouraged me to try some things on that I wouldn’t have otherwise considered and I’m so glad I did! She has a great eye and the service I received from her and the other friendly, attentive associates that evening was top notch. Thanks again for making my shopping trip easy! I’ll be back.”
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“One of a kind experience. I took my Chet’s Shoes socks on a trip through Ontario that the young lady recommended. Such comfort on a hiking trip! With my sweaty feet, I was shocked that these socks held up. I will be returning for more socks!!!”