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“This is the my favorite UPS store. The customer service is always above and beyond. They are knowledgeable and always so helpful. Whether it’s printing or shipping, they know their stuff and are willing to help and answer questions. They are well staffed so they can give customers the time attention if needed. They are fast and efficient and work well as a team.
I don’t live in the area anymore, but I always make the drive to get fast, friendly, and helpful assistance!”
“I've been going to this location for several months now and I've received nothing but friendly and efficient service. The Amazon kiosk is also easy to use. Thanks for your great customer service.”
“Man. To say these people go out of their way to help is an understatement! I’m newish to shipping and they not only have a great relationship with USPS for me to ship a couple different ways, but they all have a great relationship with each other you can tell. I have to call out a special employee, Will. He goes above and super beyond. Recommends things that work well for me. Offering package recommendations and answering all my nuanced questions. Definitely go slightly out of my way to go here and you should too!”
“Needed to get some things printed, notarized, and scanned and Jarred got me squared away immediately. Super efficient store and even got some packing materials before a big move. Thanks team!”
“Brandon.was excellent and very very patient with my large international package to South Korea. They have to know every item, the amount, the weight! I also came to this location for Christmas and everyone was exceptional in service. I never met such patient people like Brandon, their hard to come by! This location is great and the prices also! Thank you again!”
“I had to get some packages delivered for Christmas at the last minute. The manager was amazingly supportive and did an amazing job helping a stressed out customer like myself. I am so grateful to the team and this location’s service. Thank you so much!”
“Stopped in to make an Amazon return and was pleasantly surprised by how quick and easy the process was, even without using the self-serve kiosk. The staff made everything simple and efficient—highly recommend this location to anyone in the area!”
“I got to the store right at 5pm when they close. The person working (Nick) was just about to lock the door, but he let me in and helped me. He was SO kind and friendly and helpful, even as he was getting ready to go home. I appreciate his kindness and positive attitude while helping me! He made my whole day!”
“We just hosted a conference near this UPS location and needed several items printed. Exceptional detailed and personalized service and they even delivered it. I highly recommend.”
“I've been a customer at the UPS Store on Grand Ave. for something like 15 years at this point. It is without a doubt the best UPS (or similar) store that I've ever been to. They are located on Grand Avenue near CVS, Starbucks and a barre studio, with parking available in a small lot and on the street. The staff here is really friendly and above all COMPETENT - I usually print my own labels etc. and I'm in and out of there in 90 seconds. They accept both UPS and USPS shipments, and have additional services i.e. printing and binding documents.
This place is a STARK contrast to other UPS Store locations (I'm looking at you, Highland Park) where the staff are sometimes lazy, often unfriendly and frankly don't seem to know what the heck they are doing. UPS should use this location to train new franchise owners on how to run a successful UPS Store.”
“I arrived around 3:30 pm on a Sunday. This location closes at 4 pm. The lone employee, named Abhi, help me with two different returns and a package that needed to go with another carrier. He printed off the forms that I needed, and patiently made sure I had all my questions answered. This is my second experience with this UPS Store location and I have been impressed by their customer service on both occasions. Excellent work!”
“I have been getting my print work from this local company for years. They are amazing! Today I just picked up another order and realized I have never sent in a review to say this!! Thank you for always accommodating our requests and all of the custom orders we have. Today the order was just BEAUTIFUL! We ordered some vinyl signs, posters and a large poster that needed to be altered and they did it all better than perfect!Thank you for your attention to detail always! I am thrilled with the order today (and always)!”
“Kendall was friendly and empathetic. Had a horrible situation with Quantum Fiber claiming I did not return equipment. Kendall was able to help me find my tracking number to confirm that I did return through UPS.”
8:30AM - 6:30PM
7455 France Ave S, Edina
Mailbox Centers
“I haven't had to mail a letter in months, so it was great that the employee (Tez, I believe) was friendly and helpful. He went out of his way to make sure we got what we were looking for.”
8:30AM - 7PM
3109 W 50th St, Minneapolis
Mailbox Centers
“I was helped by Amir and Bisham, both of whom went above and beyond to assist me. They were incredibly patient and helpful even when I had to email the labels a few times to get them to go through properly. They both made my day!!!”
9:30AM - 1PM 2:30 - 5PM
2309 Como Ave, St Paul
Mailbox Centers
“If I could give Bruce 6 stars, I would.
My husband and I frequent this Post Office since it's in walking distance and we have never had a bad experience. All staff members have been very kind and helpful, but we have to give a special shoutout to our guy Bruce! He is the most friendly and charming customer service person we've ever met. I always leave feeling like things are going to be okay, and reminded of the good in this world. And all I came for was a stamp.”
8:30AM - 7PM
3432 Denmark Ave, Eagan
Mailbox Centers
“Exceptional Service at The UPS Store!
I had an outstanding experience at The UPS Store during my recent visit. From the moment I walked in, I was greeted with a warm welcome and a friendly smile. The staff was incredibly professional, knowledgeable, and eager to assist. They handled my request with efficiency and care, making sure everything was done correctly and quickly.
The store itself was clean, well-organized, and had a great layout, making it easy to find what I needed. I was especially impressed by how the employees went above and beyond to ensure customer satisfaction. They took the time to explain my shipping options, helped me choose the best one for my needs, and even provided useful tips to save money and time.
It’s rare to find such a high level of customer service these days, and this store truly stands out. I will absolutely be recommending this location to my friends and colleagues, and I look forward to coming back. Thank you, The UPS Store team, for a seamless and pleasant experience!”
“This store is the greatest. Tiffany is such a delight, she knows her stuff. Very dedicated, very knowledgeable, very efficient and so friendly. Her smile lights up the room. Thank you Tiffany for your assistance, you definitely make the extra 10 miles out of my way well worth it.”
“I am in the Southtown store almost weekly for both business and personal. Seems like David and Alex are always there! ? Both are so efficient, helpful and friendly. Love this location!”
“Gosh, both employees were extremely nice, but Yuvi went way above and beyond you literally saved me a giant headache. Good customer service and very friendly what a nice store thank you for your service today!!”
8:30AM - 7PM
14033 Commerce Ave NE Ste 300, Prior Lake
Mailbox Centers
“Quick and helpful service, able to follow directions, helped bring in bags of paper to shred, free parking, look for coupons.
Its location is tucked under the Driver License center.”
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“Brad was very helpful and I appreciated the one on one customer service.. A small family owned business and I felt that when I walked in the door with the genuineness.”