“I ordered my husband some travel clothes and they accidentally sent me the wrong size. I spoke with Kylie in chat and they were absolutely amazing. Awesome customer service! Accurate communication. Made me feel so good for a company to make a minor mistake yet went above and beyond to fit it. Shipped his new size instantly and gave me a label to print so I can mail off the other product. I do a lot of online shopping and never ever have I had this type of customer service. I will definitely be spending my money with Nike forever.”
“I see a couple of comments here about Assistant Store Manager Destin and I want to add mine as well. I was in the store recently helping a JSU student shop for an academic event. Destin could not have been more friendly or more helpful, truly going over and above in order to help get this young man taken care of for his occasion. Destin was friendly, engaging, helpful, upbeat and just a pleasure to interact with. Johnston & Murphy corporate: please ensure Destin gets the kudos he so deserves!”
“Th3bstaff was nice. They got a variety of shoes. They say they don't have any shoes in the back, but we all know that's a lie, so you don't have to walk back there. Overall, this place had some good deals and a lot to choose from.”
“I walked in with 6 kids on the intention just getting my bonus son some shoes but still ended up buyin all 6 kids some shoes as crazy as it was in that store Tamika was so patient with us and met every single expectation and even went above and beyond meeting all of our needs. Thank you Tamika you are GOLDEN !”
“I’m gonna tell you these people were so nice to me returning the shoes for my daughter they help me out they’re perfect place to go and buy stuff for shoes for your kids or for yourself thank you”
“Excellent customer service! Greeted from the door and walked through the sales, the young lady working helped me find exactly what I needed! I will definitely be back to visit!”
10AM - 7PM
200 Bass Pro Dr #480, Pearl
Shoe Stores
“Honestly I never really used to go to under armour but I started checking them out more because they developed a very good clearance rack. Sometimes I find something of interest at a good price time to time. So now I always pop in to take a look time to time”
“This store is nice but boring and suttle. Very non flashy and bare bones feeling. Yet for all the austerity the brand has built itself to a point a sale is thought of as anything priced around $50 - $70 from what I can tell. Which I guess is not bad in today's environment but in my humble opinion sale prices could be better. If you a not providing sheik eye catching looks then where is all that saved money going, if not saving your customers money. When they first opened there I got some at a very decent price a couple of times so maybe I got spoiled . Customer service is good. I vote it as a good place to check out and hope to find a good deal.”
10AM - 7PM
200 Bass Pro Dr, Pearl
Shoe Stores
“Akira (I could be spelling her name wrong) but she was absolutely amazing & so patient with me & my friend. She truly went the extra mile for us & treated us with so much respect. Absolutely amazing experience.”
“I wish I could give more stars! Short version… lost a $150.00 dollar gift card and with diligence and determination Kendra V. at the Pearl, Ms location found our transaction. I walked in to see a smiling face and Boss Babe (Kendra V.) that said, “I got you taken care of.” With so many people having little work ethic and many businesses treating customers abhorrently, I am glad to know that Cavender’s are holding up the American Standard of pride in the workplace. Thank you, Kendra V.”
“Great place to get shoes, the prices were amazing in compare to the regular store and I found my size which is so rare to find in an outlet store. Customer service to the notch, the people were really nice and helpful. Store is pretty and they keep it up.”
11AM - 8PM
5468 US-80 Ste C, Pearl
Shoe Stores
“The shoes were a snug fit. I only tried on 1 shoe and placed it back in box. With the other piece of paper not even bothered; i returned to local store. Alissa accused me of wearing both shoes. And I stated to her the other shoe was never disturbed. She says it's policy to ask if the customer has worn the shoes with no disturbance under the shoes... but there was a spot on the shoe where whe asked me...stating..no need to argue several times and it was about to push a button because I kept telling her I did not wear the 1 shoe when I have 2 feet. My address was not correct under my number when she pulled it up but she didn't offer to change it. You guys need to do better. Sometimes it better not to say nothing when you ask a question but you have already made up in your mind the outcome.”
“I had a wonderful experience in this store. I was asked if I needed help. A dressing room was reserved for me. I was given great fashion advice. I would definitely go back to that store to shop.”
“I haven't shopped in shoe show for a long time but I went in there today and it was a complete change. I was greeted as soon as I walked in (which is a big deal for me since I work retail). Ray helped me out alot. She has a great personality and she engaged with all of the customers. I'm glad they have new staff. I definitely will be coming back!”
“All of the ladies at Southern Glitz Formal Wear made us feel welcome the moment we walked through the door. The vibe and atmosphere were amazing, so positive, upbeat, and inviting from start to finish. Their customer service was top tier. They were patient, attentive, and truly listened to what my twins wanted.
They made my twins feel like they were on top of the world, hyping them up, encouraging them, and making the entire experience fun and memorable. You can tell they genuinely care about their customers and take pride in helping each person find the perfect dress.
The selection was impressive, so many beautiful options for every style and personality. Whether you’re looking for something bold, elegant, or simple, they have it all. The prices were also very reasonable, especially for the quality of the dresses.
This was more than just shopping, it was an experience we will always remember. I would definitely recommend Southern Glitz Formal Wear to anyone looking for excellent service, a welcoming environment, and stunning dresses for any special occasion!”