“I drove 16 miles out of my way to come to this location and it was well worth it. I live in Kirkwood and the post office locations near me provide horrendous customer service. Andrew helped me at this location and was pleasant, courteous, and prompt. It was well worth the drive to have a pleasant interaction. I will definitely be returning. Thank you!”
2 - 5PM 9AM - 1PM
1635 Marriott Lane, Barnhart
Post Offices
“I've had a PO box here for several years. There is rarely any waiting at the counter, and the two-person staff always provides great service, often going above & beyond the norm for things like accepting & holding packages that won't fit in a PO box.
The previous reviewers who complained about local mail delivery are misguided, because this small post office does not deliver mail to local addresses; it's all delivered by the larger - and busier - Imperial post office.”
“Wow-Ahmena is definitely the friendliest, most knowledgable staff member I've ever encountered at a USPS office. She's has assisted me several times. She should be teaching classes on how to provide a great customer experience. Every business needs more like her. Thank you!”
“Excellent experience at this USPS. Staff were amiable and patient, clearly welcoming to both new and old clientele alike. At other USPS locations, we have had negative experiences as our shipping is often quite complex, but the staff here were very patient and helpful with us. I would strongly recommend them and this location.”
“I truly appreciate the hard work these folks give every time I show up anyways. AJ is the gentleman that's been taken care of me the last three times I've come into the post office, we breeze through everything and I'm never in there longer than maybe 5 or 10 minutes at the most and that's because I send out more than one pack not anything to do with the folks here.”
“Yesterday, I stopped by to mail a package, and I had the pleasure of meeting two of the sweetest, hardest-working women I've ever encountered. Just listening to them interact with customers was incredible. I truly wish more people were like them.
One was an older Black woman, and the other was a White woman. The older Black woman was especially kind and patient. She took her time with every single customer and didn't stop until they completely understood what they needed to do. No matter how many questions they asked or how long it took, she always reassured them that everything was okay and that she was happy to help.
I noticed that many of the customers were foreigners, and she patiently explained every step of the process, making sure they understood the right way to handle their mailing needs. Even when there were language barriers, she treated everyone with kindness, respect, and a genuine smile. I was amazed. She truly deserves a raise!
Both women showed so much compassion and professionalism. It's rare to see people care so deeply about helping complete strangers. Their patience, especially with customers who don't speak English fluently, was inspiring.
I'm from another country, so I'll probably never see them again, but I will never forget how kind they were. I thank God for people like them, and I sincerely wish them good health, happiness, success, and many blessings because they truly deserve it.
If you ever need to visit a UPS Store, I highly recommend this location. These two ladies will take great care of you, especially if you're a foreigner or need a little extra help. They go above and beyond for every customer while keeping a positive attitude and enjoying what they do.
I don't know their names, but to the older Black lady and the White lady who helped everyone yesterday; thank you. God bless you both, and keep being the wonderful people you are.
This UPS location is huge, with plenty of parking, and it's in a very safe area.
5 stars for customers service!!”
“Great USPS location. I use this location several times per week and it is always clean, has available parking, and, best of all, the friendliest postal clerks in town. Good location!”
“Went here to get my passport done, and it was great! I went in with an appointment and my application and was done within 20 minutes. Natasha was great and knew what she was doing!”
“I’ve had mixed experiences here in terms of customer service— I don’t want to underplay that— BUT I wanted to leave a review in gratitude to Jeffrey, who was extremely helpful when I had an issue of outgoing packages not being scanned in (and therefore being unable to track them for several days). When I’ve had this issue in the past… unfortunately many times… I’ve often been dismissed or even treated rudely when I expressed concern about unscanned outgoing packages. Instead, Jeffrey took down my address and said he would remind my carrier about the importance of scans— AND he gave me the peace of mind of explaining what usually happens next and when I could probably receive an update on my package’s journey. If you need to use this post office, I definitely recommend him!”
“Jill, Jeremy, and Angie are truly the best USPS employees ever! They are always incredibly helpful and go above and beyond to help us whenever we need it. We absolutely love coming to this USPS location because of them.
Please never change, you guys are absolutely awesome! Thank you for everything you do! ❤📬”