Car Rental in Ballwin, MO

“Great customer experience, dramatically understaffed for a busy Saturday despite reservation. Overall I've used this location a few times and is great. Would recommend”

“Contacted this location last week after another location fumbled on my reservation and didn't have a car there for me. I was in an absolute pinch when I called and Drew got me reserved to pick up a car just hours later after one would be returned. They didn't try to charge me extra and no hidden fees. Were fast getting me in the car when I arrived and it was such a nice, clean car. A million times thank you. Will absolutely be back!”

“My survey expired and I badly needed to take it. My mom is in St. Louis and I am in Ohio. I was in a rental car dilemma and Lauren Sitar at the 13750 Manchester Road, Manchester, MO location. Lauren had NO idea what I was going through and certainly was not aware I was prepared to cry my way home for nine hours because I didn’t know if I would see my mom alive again. I feel awful that I let my survey expire but I knew it was going to be an emotional reply so I needed a minute. Apparently, I took too many minutes. Please pass along my gratitude to Lauren and her management team. Lauren’s kindness and support with me trying to navigate what to do about a one way rental was unparalleled. I have rented cars for over 35 years and I have never encountered the efforts of someone like Lauren. All while she had no idea my internal emotional state. Thank you! Christy Mattey”

“The employees are really nice and professional, especially the manager Chris. He’s always very helpful. My car is always clean and ready when I pick up. I’d recommend this location versus other locations in St. Louis. I do notice that a lot of times customers come in very entitled because they are used to going to the airport location not realizing they can’t get the same benefits at the smaller locations that they can at the airport.. i’ve also witnessed customers coming in hours late for rentals and expecting them to still be there. I was there one day and a customer came in to get a rental that he reserved the day before and was upset it was gone. Personally, I wouldn’t pay attention to the negative reviews because a lot of them are lies from people who were upset that they couldn’t get their way like spoiled children.”