“I am a VERY skeptical and observant person and the landscaping alone of Central Auto Body caught my attention BEFORE I even needed them. The upkeep of their area especially during the holidays brings a loving harmony to the neighborhood that I greatly appreciate. So, when my car took ill to a hit and run, I have to admit that I was actually happy to have the honored opportunity to meet the people who operated there, even if it was at my loss. And BOY was I correct! You can judge this book by its cover!!!
Taking my vehicle to Central Auto Body was like taking a loved one to a caring hospital. Without going into the careful, thorough, intimate excellent work that they did in a very timely manner, I first want to thank Rick for holding my hand through the process with daily updates, messages, and responses like a kind doctor walking a loved one through surgery on a parent. Rick explained everything that they found in detail to me including when the mechanics would find more damage that wasn't seen. They didn't rush the work at all. They assured that to get every single thing that was affected by the hit and run my poor Kristina (lol) suffered, all the way down to the bones. I felt VERY comfortable as my care set under their care.
Additionally, AFTER repairs were complete, they cleaned her up to be presentable for pick-up and Rick came out to walk me through all that had been done. THIS is the place to take your car if you want it cared for by people who understand a car lover's love!”
“Nick was amazing!!! Upper management should be ashamed of leaving him to work by himself on a busy middle of August summer Saturday! He had a line all day and we waited 3 hours for our vehicle (no fault of his). It was so crazy busy and he had rude customers and handled everything so well. He deserves a raise.”
“Took me a month to find a rental that would meet all my needs. I called countless other Enterprise locations and other rental companies and still had no luck! These guys had me in a truck that met all my needs in 1 day! Anthony treated me as if we had been friends for years! Customer service still exist here! Incredible group of guys at this location! Need a hassle free rental, go here! Thank you!”
“I rent frequently from this location for both work and leisure travel. The team is always prepared and makes renting a breeze which is why I keep coming back. As a non-airport location, the hours for pickup don't go all night, so you just need to plan your travel accordingly. For me that little extra planning has always been worth it for the convenience and great service I've had at this location.”
“I had an outstanding experience with Enterprise, and I want to give a huge thank you to Auggie and Patrick for going above and beyond.
From start to finish, they made the entire process smooth, quick, and stress‑free. Their professionalism, friendliness, and willingness to help made a big difference. They took great care of me, explained everything clearly, and made sure I left with exactly what I needed.
Customer service like this is rare, and I truly appreciate it.
Thanks again, Auggie and Patrick—you both made my day.”
“I had a great experience at United Access. I’m happy I got a van I have been looking for. Justin coordinated the van to this location and got me in as soon as it was ready. It was a very smooth, no pressure experience. Thank you Justin.”
“I've never had an Enterprise car rental experience that was less than 4 stars, with this one at the Brentwood suburban location of Saint Louis being a 5 star experience.
Here, I encountered a pleasant mix of efficiency and a professionalism that knows how to appropriately incorporate a relaxed type of friendliness. The price for the 4 day rental was also fair. I was assigned a newer car that was roomy, was adept at smoothly handling highway and urban driving, and was fuel efficient for its size. I was then given a ride a short distance away at the end of the rental which made things easier.
I think you will appreciate the down-to-earth demeanor of this branch's employees. I recommend this suburban office of Enterprise Rent-a-Car.”
“I absolutely love this location! They are always so kind! They go above and beyond to make sure all is right and satisfied. By far the friendliest staff hence, as to why I made them my new favorite go to location!! Emily & Jake are always pleasant & truly a pleasure to work with always wanting to make things right for their customers!!! Will absolutely continue returning to this location as I’ve referred friends to this location also!”
“Lemay ferry road location is great. Never had problem till this time. A very minor problem. They were very apologetic and so nice and respectful. I even enjoyed the conversations with everyone up there. I will always rent from them.”
“I rented last weekend. Max was amazing! It was super busy and he had one customer that had a very interesting situation. Max handled everyone so well. When I dropped my car off the next day he was working again, same great customer service!”
“We have been renting from this location for more than 10 years. No matter who the staff is that takes care of my family and I they are always personable, courteous, and professional. I highly recommend the Overland, MO Enterprise Rent-A-Car.”
“I’ve rented from this location twice now and have to say that they’ve exceeded my expectations on both occasions! Through no fault of the company, there was an issue with my rental that could not have been foreseen or prevented. In the midst of an already busy morning, Bobby was absolutely top-notch in taking care of me immediately, making sure I was on my way in no time, which was crucial because I was in a time crunch, needing to arrive at my destination by a certain time. I highly recommend this location for your rental needs. Bobby and his team get the job done! Also - the vehicles were well maintained and clean. All around smooth and pleasant car rental experience!”
“We rented a 26’ Box truck with the lift gate for a long haul move and the truck did exactly what it was supposed to, no issues. I asked if they had any clip-in straps laying around when we picked up, the guy looked all around to find and let me borrow them with no extra hassle or charge. Anthony helped with the drop off process, after moving for 3 days straight, he made it so fast and easy for us to get back on the road. 10/10 recommend this location.”
“Fantastic Service! For a lil hole in the wall office attached to Plaza Motors, they sure are busy! I do think an Enterprise sign visible from the street would be helpful though.
Nick was terrific! Not only did he offer us a discount when our requested Pacifica was not avail due to a recall, he also extended our drop off time as he was busy and it took a lil while to finish having our car detailed. We wound up with a 2024 VW Atlas and with the exception of a learning curve for “new to me” gear toggle, it was a great ride… just not as spacious as the Pacifica, but what is;)
Even though the action is happening at this location, Nick never rushed us, he took time with everyone and all our questions and concerns addressed professionally. Although I do think they maybe need a “take a number” because some folks just walk right in not paying any attention to the folks that are already waiting.
Anyway, great experience! Here’s a tip, select the gas option from them as their rate was $3.92/g -cheaper than anywhere!!
Thanks to Carl, the detailer too for shuttling us back home after our rental drop off on a nasty rainy day.
Take advantage of the benefits they offer and if you are not signed up with their Enterprise Plus rewards/ priority program, well you are missing out on more discounts.
All in all a great location, wonderful service and terrific value! We have now found our new car rental office back in STL. Yay! Thanks, Nick for everything!!!”
“Very friendly, great service, and reasonable prices. I especially appreciated the unlimited mileage for SUVs, which Enterprise doesn’t do on a lot of their SUVs. They even gave me a free upgrade because the car we reserved had an engine warning light on. Excellent job, Budget!!”
“Needed a car for work ASAP, and Avis was able to provide me with a really nice vehicle immediately. Plus,I couldn't believe the price! Service was fast and the service rep was very friendly. I will definitely return if I ever need a rental agian.”
“I had an awesome experience with the team here; they were super nice and managed to get me into my car and on the road way faster than I expected. The after-hours drop-off was incredibly easy to handle, though I’d love to see the return area moved to the front of the building in the future. Dropping off in the back when it's dark feels a little sketchy, and having it out front would definitely feel a lot safer for late-night returns. Even with that small suggestion, the service was top-notch and I’ll definitely be back next time I need a ride!”
“We rented a wheelchair-accessible van from United Access to move my disabled father, and it made a hard move so much easier. Every question got a quick answer, no back-and-forth, no runaround. They handled the details so we didn't have to worry about a thing. If you need an accessible van for a move, or for a loved one with mobility needs, I highly recommend United Access.”
“Hats off to the imperturbable Jack who deftly handled the pick-up on a very busy day. With limited staff and inventory on a busy weekend, they handled a last minute res with genuine concern from pick-up to drop-off.”
“Car was in excellent condition. Clean, but not car washed clean. I believe that was only due to him having limited inventory (I just so no happened to rent when he was getting the other cars serviced). 2025 Mitsubishi outlander. Customer service inside of the building was wonderful. The man in the office was informative and kind. I felt safe driving the car. Rented through booking.com”
“I love this location, I always pick up my cars to travel from here and the staff is so nice and warm. Brenda has always been incredible and now Jeremy as well. I've never had a problem with the cars here, they have multiple models to fit any need, most of them are brand new, always in great condition and clean. Drop off has always been super easy and fast as well, and you can't beat the location, instead of driving all the way to the airport this place is super convenient”
“I had a really good experience with this location. It was a fast and friendly pick up. When I returned I told them about the issue of the car tank not being filled up when I picked it up and they apologized and fixed it. I will rent from them again just based on how easy it was to settle the small issue that there was.”
“Amazing Company, Had tremendous service from the time of the phone call all the way to picking my car up after the work had been done. Awesome people, Awesome service and they did an amazing job getting the sunroof of my vehicle working perfectly.”
“Owen The transportation driver blew me away with his kindness. He's such a thoughtful man. I'm grateful that customer service like this still exists somewhere in the world. Thank you Owen for helping this traveler from California!”
“Fantastic experience! Luis was extremely professional and accommodating. A wonderful car and a wonderful experience. I feel they bent over backwards to take care of me. I will definitely be back 100%.”
“Everything from pickup to drop-off went extremely smoothly. Chris at this location was extremely kind, quick, helpful and professional. Loved the rental vehicle we got, no issues ever with it! I will be using Hertz (this location, hopefully!) again if we ever require a rental again!”
“Rented multiple times. Check out was fast, Brady was kind and professional. Car was ready and clean. Appreciate the night drop off box. Rented a traverse. Enjoyed it”
“I could not be happier with the service I have experienced with the Kirkwood location. Pauline is so wonderful with providing information and offering the very best customer service! Thank you!!”
“The team at Enterprise Kirkwood was amazing. They coordinated with my insurance company & were flexible when I needed extra days. Rides to and from the Toyota collision center were quick. Thrilled with the service & car that I rented. Thank you!”