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9AM - 5PM
13813 East 39th St S, Independence
Banks
“I have been a customer of UMB since 1975 when I opened my first savings account , then I open up a checking account which I'm extremely satisfied with the products that they offer.”
“I've been with Hawthorne for a little while now, never had a bank with such helpful people!! Thanks for showing me a bank that REALLY is different!! ???”
“I had some tough things to accomplish, but the teller that helped me (Samantha Carter) was FANTASTIC, and SUPER patient. I've banked with this institution since 1997, and things like today remind me why I'm still with them!”
“John is the best, or as I like to say MY HERO!! We had a big misunderstanding with our account, I called and John was so understanding and very helpful. He was able to make things right. I recommend anyone looking for a new bank to go and see John and associates. If I could leave a higher rating I would.”
9AM - 5PM
11400 East 23rd St S, Independence
Banks
“Ally was amazing!!! I came in to change my name and deposit a check, and not only did she get me set up SO fast, but saw I was on a lackluster savings account, helped me pick a new one, AND helped me make sure my new card worked before I left! An amazing banker and a great customer service worker!”
9AM - 5PM
19301 E Valley View Pkwy, Independence
Banks
“After weeks of illness it was time to renew 2 CD’S. And the thought of an afternoon driving and banking felt overwhelming. A customer rep suggested trying the online live banking.I reached a lovely rep, name Toni, who was patient, professional and kind. She walked us through the process and made this such a straightforward and unstressful event.I was thrilled that this made it so much easier for us seniors. My husband is 80 and no longer drives. I am enjoying my late 70’s and some driving.Thank you 1st MidAmerica Credit Union and Toni for providing this valuable service.Sincerely,Karen & Robert HarmanCustomers over 30 years”
Open 24 hours
4610 S Noland Rd, Independence
Banks
“The staff is really friendly and really knowledgable. They also aren't pushy like other banks. They never try to sell me anything they don't think would benefit me in addition to being able to help me with any of my financial concerns.”
“The only issue I have is how low the drive-thru machines are (I don't know what they're actually called). If your vehicle is taller than a car you'll have to pull up far enough to open your door or lean out of the window. The actual service is always great!!”
“I have banked here for more than 30 years and always get treated professionally and with the upmost respect. Even when I need a special request, the tellers and managers are always quick to make sure I have exactly what I need before I leave.”
9:30AM - 4:30PM
2550 Rte 291, Independence
Banks
“I've banked here for roughly 30 years, since before I was even old enough to have an account when my grandfather opened a Scottie savers for me as a child. They've always been good and helpful to me. The staff is friendly and familiar faces that I've seen for at least the past decade or more. Even though I've moved about 45 minutes away now when I used to live right around the block, I still bank here as my primary and probably will forever honestly.”
9AM - 5PM
16900 E Gudgell Rd, Independence
Banks
“Has very good customer service and I've never had any problems with this Bank nor have I had any problems or issues with my account being wrong I'm glad I traded to UMB Bank”
9AM - 5PM
18931 E Valley View Pkwy, Independence
Banks
“Miss Carla is awesome, she has been super attentive since I’ve started going to this branch over a year ago and seems to care about their customers. I would highly recommend this location if you appreciate great service!!!”
“I'm a member here just for the free cookies. I'm just joking, it's been a great bank, that doesn't charge me outrageously unnecessary fees, like a paper statement fee, I'm looking at you US Bank. ? I like the three ATMs inside, you don't even have to talk to anyone if you don't feel like it”
“They were very friendly and cooperative and tried to explain the best I could to me. I did open an account there but it seemed like a long drawn out process. I had actually been there twice and everybody was nice, friendly and more than willing to help.”
8:30AM - 5:30PM
17601 E US Hwy 24, Independence
Banks
“My wife and I and my 16 year old went in the bank to set him up an account.Tristan was extremely helpful and knowledgeable with his job.He also advised my wife an I on other options that might benefit our needs.”
“I love this credit union. I always receive personal courtesy professional service. This credit union has always supplied my need assisting me with financing for homes, vehicles, and luxury items. They make every attempt to find a way to yes.”
9:30AM - 5:30PM
1111 East 23rd St S, Independence
Banks
“I like to talk tellers they're good customer service you get to see them face-to-face love that hope you never change because with the phone in the TV thing it's awful”
8:30AM - 5:30PM
2915 S Noland Rd, Independence
Banks
“I love this bank. Employees are fast to tackle any requests or problems you may have with your account. They have one of the best online banking apps. You can transfer funds from one account to another at lightning speed, right before you need to pay at the cash register while out shopping. I transfer extra funds to my savings all the time for safer keeping. Never had any problems with them answering the phone in a timely manner.”
8:30AM - 5:30PM
18700 East 39th St S, Independence
Banks
“Sometimes good, sometimes bad. I've waited or 5 min to even be acknowledged in the drive through when there's noone else in the drivethrough. I've pressed the callbutton before because the shuttle wasn't working and noone showed up, again, noone in the driver through(had to just go home that day. Then other times it's perfectly pleasant. Everytime it seems like the folks are nice, but it also seems like they don't care about the customers. I wish it were more consistent. I've only been to one other branch, but it is consistently better. ☆edit☆ It's been a while since this review. I've been through the drive through several times and have yet to encounter another bad experience. Could've been a bad stretch, but it seems to have corrected. Also had a pleasant conversation on the phone with a woman there who helped me understand their currency exchange setup. Giving 2 more stars for the vast improvement”
“I’ve had the pleasure of working with Jessica Smith, and I can confidently say she is one of the most knowledgeable, dedicated, and client-focused bankers I’ve ever worked with. She consistently goes above and beyond to ensure my financial needs are not only met but aligned with my short- and long-term goals.
Her ability to truly listen and understand her customers sets her apart from your typical day-to-day bank tellers. She takes the time to learn about each unique situation and uses her deep product knowledge to recommend the solutions that make the most sense. Her attention to detail is unmatched, and her passion for helping people achieve financial success is evident in every interaction we’ve had.
Jessica takes tremendous pride in her work and represents CommunityAmerica with professionalism, care, and integrity. I wholeheartedly believe she is more than ready for the next step in her career, and I hope her leadership team sees the value she brings to both her clients and the organization as a whole.
Thank you, Jessica, for all that you’ve done for me and continue to do. You’re simply the best!”
9AM - 5PM
4200 Little Blue Pkwy, Independence
Banks
“I have been doing business with this bank for about 13 years and have never had an issue. Jeff Scassellati , Edy Hall And Amber Starr have always taken care of my needs. Wouldn't think of ever going anywhere else. After reading some of the other reviews I cannot agree with them. I to have a business account and Blue Ridge bank financed my new Auto Repair Shop. Not sure what the other guys problem is with holding his deposits for seven days mine are good the next day”
Open 24 hours
4041 S Lynn Ct Dr, Independence
Banks
“I happened to be in the area and needed to complete business that I couldn't complete at the branch near my home that I had been to previously that morning. The professionalism and service I received right when I walked in was great and I left this branch feeling financially intellectually informed and not disappointed that I started banking with CA. I will travel 35 minutes to this branch in order to conduct business verses going to the CA 6 minutes away from my residence.”
“Tiffany Johnson was very polite and professional. What I thought was a problem it was a easy solution for Mrs. Johnson. We need more personable professionals like Mrs Johnson. Thank you very much ?”
“It amazes me how many customer blames the branch or bank employees for things that was caused by their own negligence or financial mistakes. I'd like to give recognition to Taylor S for her professional and courteous help in resolving a small issue I had. She was an absolute delight to have met and served by. Rare these days to find a personal banker that cares and has compassion and patience. Honorable mentioned to Joseph for his warm welcome and kind prompt greeting. Kudos to both of them!!! AAA+++”
“This branch has the best team! They helped me get through an extreme crisis brought on by an IRS error. They were honest, polite and effecient. They made me their top priority and not just in words. They literally got my account fixed in less than 24 hours! I can never express just how grateful i will be to this team!”
“Brand new to the area and was greeted by a WONDERFUL bunch of friendly faces! Shawna (I’m sure I misspelled her name. Sorry ?), Kristina, Joesph and Levi were ~~ALL~~ so courteous and helpful.
It’s a beautiful, clean and LARGE lobby. Ample parking and I don’t have to sit in line and waste my gas at the drive thru.
Many thanks for employing such enthusiastic tellers!”
10AM - 4PM
18820 E US Hwy 40, Independence
Banks
“I'm giving 5 stars because of Melissa, the manager that helped me. She was straightforward, knowledgeable and honestly uplifting with my current situation. The world needs more professionals like Melissa so thank you!”
9AM - 5PM
4041 S Lynn Ct Dr, Independence
Banks
“I've been struggling to get something done on my account. Other BOA banks were unable to help me. The task took 15 minutes with Carson. He was friendly, professional and courteous. I'm glad to finally have this problem settled.”
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“This review is for Jasmine, super helpful and polite. Worked to figure out the issue I was having with online banking. A+ for her going above and beyond to help. Thank you”