“I don't understand what these people are talking about. I couldn't get enough customer service yesterday when I went to t-mobile. I was taking care of from start to finish. Fast,polite, friendly.Dillion(spelled right?) was my representative yesterday, and if you want a seamless experience with a friendly, respectful part of our younger generation, that's the man to go talk to. Just because you don't get what you want when you want it doesn't mean that you received poor customer service. I was with T-Mobile then switched to Verizon got treated with such disrespect at this Verizon store that I ran back to T-Mobile and ended up getting a better deal anyways five stars for this store thanks guys and girl.”
10AM - 7PM
185 Watson Plaza, St. Louis
Mobile Phones
“Our new go to place for cell phone repair! Was extremely easy to get an appointment to replace the back of our iPhone, and they knocked it out and only a couple of hours!”
10AM - 7PM
794 Gravois Bluffs Blvd A, Fenton
Mobile Phones
“My husband cracked his phone screen. We went to CPR and they quoted us about an hour for repair. They had the screen replaced in less than 30 mins. They were super nice and I would recommend them to everyone!”
“My husband and I visited the Verizon location in Fenton, MO on Sunday, July 6, 2025. Susan was so friendly to all customers and kept us informed of who was next and that she would be with us shortly. Susan was attentive to us and kept us involved while we waited for her to finish with her existing customer.
We have been with Verizon since 2000 and it is because of the customer service that people like Susan delivers, that we stay with Verizon. We get asked by other carriers to move to them, but we do not want to risk losing the relationship with a company that hires people like Susan to work with. She is professional and friendly! She answered our questions with a great attitude. This is uncommon these days!”
“We’ve been taking our home & personal computers to DD for maintenance and repair issues for several years. Matt and his group are always prompt, friendly and efficient and their charges always seem very reasonable. We’ve had only positive experiences with them.”
“Rashunda made our experience of upgrading my iPhone so easy! She is helpful kind, tech savvy, and so patient! I would 100% recommend going to her for all of your AT&T needs, but especially for iPhone upgrades!”
“We had immediate and excellent service. The problem was addressed with expertise and handled quickly and easily. The team member was professional, knowledgeable, personable, and exceeded our hopes and expectations.”
“I strongly recommend the Phone Doctor in Kirkwood for repairs to any cell phone or tablet. Trustworthy, efficient, competent service. The parts arrive on time and they make the repair quickly right in front of you. Your Google search results will push you to go to Ubreakifix or some other large chain, but they will never match the service or price you receive at the Phone Doctor in KIrkwood. Great job on my Pixelbook screen repair and at a great price!!!”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Straightforward service without the bait and switch pricing. Payment was fast, and shipping was free. I was thoroughly impressed and will use this company again. No wonder they have high ratings!”
“Excellent service! I brought my phone in because my camera was blurry from the inside. They opened the phone and tried cleaning it, but then realized the camera itself was damaged due to internal debris.
Even though this wasn’t their fault at all, they went above and beyond. They ordered the replacement camera themselves, installed it, and only charged me for one labor. They were honest, professional, and incredibly kind throughout the whole process. I was very happy with the work they did and would absolutely recommend this shop.”
“Went in with a mail issue on phone. After a little experimentation, Antonio was able to fix our problem. Spent time explaining new packages and phones too. Very helpful.”
“My daughter and I had a very positive experience with our recent visit to upgrade phones at our ATT. We were helped by “Z”. We had no wait time and he knew the products and system well. He was able to help with the phones, accounts, payment info, and needed accessories in a very timely and knowledgeable way, helped us save costs, and was patient with all our questions. Big thank you to “Z”! Your service was greatly appreciated!!”
“Best Verizon location around. Lance is amazing will go above and beyond to make sure your taken care of. When you go here ask for Lance you will be happy with the results.”
10AM - 8PM
653 Gravois Rd, Fenton
Mobile Phones
“Hey Jackie & Allen are the best. My Mom received the important help that she needed and my young son got 5 star treatment while waiting! Thank you very much.”
“Best experience at this location. The rep was amazing. He was so patient working on transferring the data from my old phone. I've never had this level of service during any other visit at an att store. He was professional, kind and knowledgeable. What more could you ask for!”
“Mattie Q was very helpful and patient. Picking out and programming new phones is not my favorite thing to do. She made it a lot more pleasant. She clearly has a lot of experience, and explained everything thoroughly. She went out of her way to make sure we had all the discounts applied. She got everything squared away, very happy with the phones.”
“I had a problem with my phone due to accumulated dust & lint in the charger port. The tech on staff was able to just pull out a tool, get the junk out of there, and the phone was charging again, good as new. The whole service call lasted only a few minutes and I was ready to go once more. Amazing service!”
“As I walked in to the store I was pleasantly approached and greeted by her Majestic Vibes Ms Tammie and I was able to sort out my network issues and able to have the best coverage and unlimited data Thank you again Ms Tammie and John Dwyer give her a Bloody Raise Mate ?? ???”
“Mohammed gave me outstanding service today on Friday August 12th,2022 &he was very nice,understanding, kind,caring,helpful,hardworking, outgoing, laidback,down to earth.”
“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”
“Amy Earle Where do I start? She went out of her way to help me. She is why, I stay at cricket. Somebody with patience
and somebody with a heart. Far and few between take care.”
10AM - 7PM
15045 Manchester Rd, Ballwin
Mobile Phones
“Came in with just a few questions and was greeted with smiles ? and then came the answers for everything! Such a positive experience! Will def be back. Thank you Emrah!”
9AM - 8PM
257 E 5th St, Eureka
Mobile Phones
“Giving a shout out to Sammie at the Eureka store. Thank you for all your help in setting up my Galaxy 5G tablet ?. You were very patient and efficient with your skills. From an elderly (not good at tech junk)lady. Thanks a million.....”
“I went in to trade my phone in. I was instructed to do everything in the app but Bailee was extremely helpful and patient! I really enjoyed her and her customer service was out of this world. Everyone I spoke to there was amazing. Thank you guys so much. They definitely made a lasting impression”
“Hi it’s Vincent Parisi I’m working with Kevin Renard and he has been very helpful. He fixed my email and got me all set up. He was very courteous and attentive to my needs. I’ll continue to go back. I even made him laugh.”
“We switched from being a Verizon customer for 27 years. Josh helps us every step of the way, made sure we were satisfied with equipment. Prices were much better. Fast service. Great experience.”
“Canceled my Spectrum internet and switched to T Mobile. They were very quick and helpful. They answered all my questions and were willing to help me get set up over the phone.”
“This store is the best store ever! I will tell everyone to go here, the team was absolutely fantastic and helped me with everything I needed!! Will be coming back!!:)”
“Paul at the Manchester MO store was AWESOME! He was very knowledgeable and took the time to explain (and show) all the options available to me. Needless to say, I'll be back!”