“I received exceptional care at the Rock Hill location, especially from Nurse Practitioner Misty D. Birney, NP. She truly went above and beyond. Her kindness, her willingness to listen, and the way she took the time to talk through my past care meant so much to me.
Everyone there was wonderful. Michele, another amazing nurse, was incredibly helpful and stepped in when my blood draw didn’t go as planned—she absolutely saved the day with her confidence, positive attitude, and outstanding bedside manner. Even the staff member who handled my EKG made me feel comfortable during the process.
I genuinely hope I get to see this same team again when I return to this location. As someone who works over forty hours a week without employer-provided medical insurance, navigating healthcare can be difficult, especially having to pay out of pocket. That made the compassion and quality of care I received here even more meaningful.”
“Everyone was so nice. The nurse I had was great. The doctor I had was wonderful. She was very concerned and helpful. I was very happy to have her as my doctor. She really care about her patients. She is great. I would send everyone I know to her.”
8AM - 8PM
6900 Chippewa St, St. Louis
Medical Labs
“Went yesterday morning. Staff was very nice, quick, and efficient. Got me treated and out of there pretty fast. Had a not great experience a couple years ago so I was hesitant to go back but this changed my view around completely. Thank you everyone who took care of me yesterday from the moment I walked in to the moment I was discharged.”
“The lady with the pink hair (I want to say her name was Ari), was absolutely phenomenal. Friendly, patient, and a very good stick. I was in and out in a matter of minutes, and the facility was very clean. I highly recommend ArcPoint Labs!”
“I have went to this clinic twice now- both with amazing experiences. I love the waitlist checkin and update, the friendly front desk staff, the doctors are so helpful and lastly, the option to fill my prescription on site. Truly, you all are one of a kind all around and I so appreciate your help!”
“Staff was very attentive. The clinic room temp was cold-staff was very aware and apologized immediately before I had made any comment about it. Was given clear directions about treatment on paper.”
“This place is the best care I’ve ever received at a Total Access Urgent Care. It was fast and I felt heard. Great service from the front all the way to the back.”
“An unexpected trip to UC! Great staff! Greeted us with compassion and empathy. Brought us back and took the time to listen and solve. Great team! Unfortunately wound up needing more care than was available and they sent us with a courtesy phone call to the closest ER. Don’t spend too much time here but when we need to, it’s very comforting to know they’re there! Thank you!”
“I was well treated from the time I stepped into the door until the time I left. I was thankful for the friendly receptionist and the friendly, knowledgeable NP who took care of my concerns and treated my wound. Thank you for making my visit a pleasant one.”
“Super nice and friendly people!! Clean, the place smelled Amazing!!!! I had to wait for over an hour for my ride to come back and they took such good care of me!! Miss Ebony is the best!!!!”
“Seth Gerlach is very good at helping people get healthy. God used this man to save my life after a bad car accident. He was very kind and helpful. His Hyperbaric Oxygen Chamber was pivotal in my recovery. I will not forget his kindness. He really cares about his patients. Thank you, Dr. Gerlach!!”
6:30AM - 3:30PM
461 S Kirkwood Rd, Kirkwood
Medical Labs
“Mia is the best nurse/hype woman. She’s found her calling for sure. She was so gentle and heartwarming. Made my day, I literally walked out of the office dancing because she put me in such a good mood. Can’t say many people leave getting bloodwork done dancing. Keep her!!!! Seriously what a star you’ve got as a nurse”
6:30AM - 5PM
8186 N Lindbergh Blvd, Florissant
Medical Labs
“I was serviced today by Connie. I am terrified of needles and unfortunately my veins do not like to participate in the blood draw. Connie was so very confident that I would not need anyone else to come work with me and she was right. Oh my goodness!!! Not only was she friendly and funny she was efficient and professional at the same time. Thank you, Connie for making what I saw as a trauma filled event so easy to get through.”
6:30AM - 5PM
621 S New Ballas Rd Suite 23, St. Louis
Medical Labs
“Unlike my previous experience at the quest at chesterfield outer 40 the quest staff here at ballas was above and beyond great. Excellent experience at this outpatient lab. Despite a very full waiting room, the staff was courteous, professional, and extremely organized. I was checked in quickly and in and out in no time. It’s clear they value efficiency without sacrificing patient care. Highly recommend this ballas location. I wish they could train the staff at chesterfield outer 40 and show them how it’s done.”
“Shout out to Johnathan. He was funny and made me at ease while I got my blood work done. I hate needles and his humor made it quick and painless. I would give 5 stars but the whole building and offices feel run down and dirty.”
“I don't get all the low reviews for this location. This is my first time going to any Quest so maybe I just hit them on a good day. Kiosk was very handy and it worked well. There was plenty of seating. The place was clean and quiet. My phlebotomist Bryah was fantastic. She was friendly, efficient, and a terrific stick. I was in and out of there in 10 minutes. I would go back without hesitation. I wish we could all get past this trend of looking for problems where they don't exist.”
“My doctor recommended MSD, saying they were the best—and he wasn’t kidding. I’m impressed by their expert knowledge and personalized service. They’re dedicated to finding the perfect machine and mask for your needs, taking all the time necessary to get you set up, answer questions, and ensure your comfort. Charlie, in particular, is fantastic and will make sure you get the best night’s sleep possible. This level of service is truly rare today. Thank you, Midwest Sleep Diagnostics!”
“I don’t know what the reviews are talking about but my experience was great. 10/10 recommend coming here! The staff was great, and professional. I have small deep veins and normally people don’t get it in my arm, they get it in my hand and they listen and did it with no hesitation! I love that they listened also the guy who was drawing my blood did it sufficiently and that was the first. I’m very proud of our young black peopl doing great and he is the first person who got it the first try without sticking me again or sending me to another place that did bloodwork because that’s been my whole life several people trying to get my vein. Little to no wait time. I recommend scheduling an appointment. Therefore you have no issues. But I am amazed at the staff and very proud, I was very nervous coming in because of the views but I’m here to leave my review so people won’t go to another location because of the reviews. Will definitely come here again !!”
8AM - 4:30PM
747 N New Ballas Rd, St. Louis
Medical Labs
“Went for a routine drug screen for employment. Even though I was running late they still got me in and squared away. The staff is incredibly professional and have a sense of humor on top of that. Hopefully won't need another drug screen, but if I do, I'll be coming back here.”
“I just had blood work done and had a great experience. The staff was very professional. An ex-military phlebotomist drew my blood, and I didn’t feel a thing. If you’re going in for blood work, don’t forget to drink at least a gallon of water beforehand—they need to draw blood, and staying hydrated really helps.”
“Highly recommend making an appointment. I say that since there seems to be a lot of walk-ins. Would definitely cut down on the wait time. The technician was nice and professional. No issues at all.”
“What a complete polar opposite of the other LabCorp I went to. This one is quick and professional or maybe I just got there at the right time because I was in and out in 5 minutes with a very nice person drawing my blood. I highly recommend this Branch only”
“I have always been pleased with my visits to the Labcorp located on Chippawa in St Louis. The staff was always professional and welcoming and I would gladly recommend this location any time.”
“Despite initial hesitation due to mixed reviews, my recent lab visit was a very positive experience. I arrived around 3:20 PM and was surprised to be in and out in under 20 minutes. The process was quick and efficient; after checking in at the kiosk, the screens displayed how many people were ahead of me. The staff was very friendly, making the entire visit much more comfortable than anticipated.”
“I was a walk-in, the wait was almost non-existent and Nichole the phlebotomist was exceptionally amazing! She was very friendly professional and I never felt anything! Amazing job!!!!!!!!!”