Verizon is a customer-focused store located in Springfield, offering the latest mobile devices, 5G home internet, and business solutions. Customers appreciate the helpful and knowledgeable staff, who are committed to providing excellent service and answering any questions. Many reviews highlight the exceptional in-store experience, with personalized attention that makes customers feel valued. The store has been noted for resolving issues quickly, such as phone problems, often within minutes. Customers have successfully transitioned from other carriers to Verizon, praising the attractive promotions and affordable plans. The store is also convenient for online orders, which can be picked up in-store or delivered, offering flexibility for all needs. Overall, Verizon stands out for its reliable service, strong connections with customers, and competitive pricing on devices and plans.
The guys, Kobe and Josh, had me fixed up promptly. They were professional and helpful.
July 2026
Josh was absolutely amazing helping us get my father-in-law's phone upgraded and set up for him! He gave us excellent customer service and we had a smooth transition to the new device with his expertise and assistance. He was very helpful.
July 2026
Boyd and Matt did an amazing job helping me I had to upgrade to an iPad 13 inch M5 Pro and they were tremendous and helping me and walking me through all my options. Definitely recommend this Thank you
