UScellular is dedicated to connecting 5 million people, businesses, and government operations with their award-winning network. The company prides itself on providing exceptional service from real humans, ensuring that customer experiences are positive and helpful. Reviewers consistently praise the Springfield store for its outstanding service, particularly highlighting the helpfulness and professionalism of staff members like Jevin, Matthew, and Corey. Customers appreciate the friendly assistance they receive, especially when upgrading phones or transferring information. Many express gratitude for the staff's patience and ability to simplify the technology for those who may not be tech-savvy. The store is a preferred choice for many, with customers stating they will return for future needs due to the quality of service. UScellular continues to evolve, offering the latest smartphone devices, high-speed internet, and connected home solutions, while maintaining their commitment to customer satisfaction.
Corey and Jevin are so very helpful. I appreciate their insight and knowledge!
July 2025
Corey and Jevin were great help despite me being a bad customer and coming in super close to close. They stayed late and dealt with us without any complaints! They are very knowledgeable in the products they work with and were happy to explain the details even though they were already staying late. Thank you guys!
July 2025
I came into this location after receiving horrible customer service at the Glenstone store. Jevin helped us out with a great attitude and smile on his face. I will not be going to the other location for my cellphone needs! Thank you so much, Jevin!
