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“I had a great customer experience, the staff was attentive, meaning they treated me like I was the only customer. Courteous, very knowledgeable, and kind. They greeted me with a smile which changed my day. Thank you, COBALT Credit Union.”
“The best move I could've ever made for my business. I have been nothing short of amazed at the constant excellent service the folks at First Savings Bank give us. They now handle our personal accounts as well and I couldn't be happier with the continued amazing service! Looking for a bank that actually cares about their clients? Look no further than First Savings Bank.”
“Love this bank! Ive been a customer for a little over a year and they always have gone above and beyond to making sure my experience with them has always top tier! If you're looking for a place to take all your banking, this is the place to do it!”
“Luis Martinez was extremely helpful when making a deposit. He informed me of another type of checking acct that would gain a better interest rate return and expeditiously and seamlessly set it up. Excellent customer service. A big thank you to his co worker, Sydney, who showed excellent teamwork and customer service by helping all the other customers while Luis was assisting me. Kudos!”
“My family and I have been members of FNCU since before it was called FNCU. They have been and continue to be one of the best financial institutions in the state.”
“Always helpful.
I was worried when Cobalt absorbed Creighton Federal Credit Union might be problematic. I was wrong. Cobalt has been more than helpful. Nice folks. Good attitudes.”
“I love dealing with Credit Unions who care about the clients, Desiree is very sharp and accurate and transparent what was needed with our loan, They are on the top of my list with there 15 year fixed!”
9AM - 5PM
310 S 10th St, Omaha
Banks
“10th street down town Sandra Rodriguez, and Alexa were so helpful I’ve never been explained all the credit details so well and clear in a way I understood they both deserve raises because no one else at any other branches have ever offered to explain things that are super helpful to people. Also maybe other bankers can get trained to inform other cobalt members can benefit from.”
“Francisco was so helpful in obtaining our first home. He was professional, encouraging, and available when I had so many questions. I don't know if we could have done it without him.”
“Janne and the rest of the team are OPFCE have always been some of the best people I know. That's why I've been Banking there for the past 40 years.I really can't imagine Banking anywhere else. Thank you !”
9AM - 5PM
3815 Denmark Dr, Council Bluffs
Banks
“The BEST bank & customer service! I am so impressed by this location. Kyle helped me out last week and he was so kind, considerate and helpful. He went above and beyond to help me!”
8:30AM - 5:30PM
1941 S 42nd St, Omaha
Banks
“I just spoke with Yareny (I am so sorry, I hope it was spelled correctly) and she was SO kind and helpful. I had a minor question, but she went above and beyond to help me. It’s so refreshing to have KIND GENUINE people especially the first person of contact. I live in Florida and was inactive for five years, and I realized how terrible Florida banks are, and you guys have helped me with my account. Such a great bank. Thank you again Yareny!! You are so sweet!”
“From the moment you walk in the door you are greeted with a welcome and a smile. The atmosphere is very welcoming, all the employees are pleasurable and knowledgeable. Thank you Tyler for opening our accounts in such a professional manner and treating us with such care. We look forward to banking with Veridian, and the coffee ☕️ is awesome also. ?”
“Shout to COLE and his colleagues who have helped me with many times and every time they’re enjoyable ? I appreciate how in-tuned they are with people and providing a SATISFYING service. Thank you Fam!”
“Diego was very nice & professional with helping mecon my loan. Hes definately going to be a very kind and great banker He answered all my questions and was very courteous and professional. Thank you for helping me Diego.”
9AM - 4PM
5370 S 72nd St, Omaha
Banks
“I love this small local bank! It is rare any more to find great service and people that greet you by name as soon as you walk in the door. I could go on and on about the great customer service from Leti, Neil, Sage, Marson, Marcyann, Chad in mortgages. I am certainly forgetting other amazing reps at this bank as I have never gotten a bad customer service rep ever. Keep doing what you guys are doing; you are amazing!”
7:30AM - 4:30PM
6707 Grover St, Omaha
Banks
“I have been banking here for about 6 years and I am very happy. The managers have helped me lower my car interest rate and payments. I can easily get loans from them. Most importantly, they are very understanding! At times if I can’t pay my car pymnt, they will go out of their way to help me. Always very nice to me even when I’m frustrated. I highly recommend this bank. My mom has even switched to them.”
9AM - 5:30PM
9290 W Dodge Rd Suite #101, Omaha
Banks
“It’s kind of hard to reach them on the phone but you have to try again and again, but anyway the staff were very friendly when I went inside, they helped me with what I needed.”
“Tina Scott was absolutely phenomenal and so kind helping me set up new accounts and getting things explained and working right away. Thank you so very much for all your help and making the transition from one bank to yours so smooth and easy. I truly appreciate your compassion and commitment to customer service. Thank you so very much”
9AM - 5PM
7978 Main St, La Vista
Banks
“Staff are enthusiastic and patient, they always help me go through the policy and making sure that I understand them all. Even when you call them on the phone, they also have a way to get you completed.”
9AM - 5:30PM
4140 S 84th St, Omaha
Banks
“I've been banking at this Branch for over 10 years. I don't necessarily like the new first interstate Bank, but these folks have been helpful and courteous every time I've been there.”
8:30AM - 5:30PM
5150 Center St, Omaha
Banks
“We've been having a hard time getting our personal banker to respond to emails or help with general services like opening a bank account with 30 minutes left to their shift. Came into the hyvee location and it was a totally different experience! ? Maleena listened to all of our concerns, opened our bank account, and offered to be our go-to contact to remove the frustration the 50th and f location has provided. Very happy we crossed paths. She might have changed our minds from switching banks. #AmazingCustomerService #ThankYouMaleena”
“My nice teller today was so helpful. She understood my military disability interferes with everyday life. She helped me split my money up in different bank envelopes so I didn’t accidentally overpay someone and underpay others. Took extra care to ensure I had the denominations I needed. I really like it when she waits on me. Thank you. Happy customer since 2005.”
9AM - 5PM
1921 Harney St, Omaha
Banks
“The bank manager and other employees seem very nice. They were very kind to us. :) The location is great and they have very competitive checking accounts available.”
“I missed placed my debit card. Maryanna greeted me on my way thru the door. She listened to my problem, checked my account, closed out the old card and made another card. I did not have to wait several busy days to receive my new card .?”
“I have been banking at Pinnacle for 20 + years; personal and business accounts. The employees have always been very helpful and very nice. At the start of my business there were some Visa transactions that were being posted twice; at that point it was difficult to track the debits and credits to my account, and this lead to a messed up account. I took all the information to the personal banker. Not only did she balance my account, she fixed the issue that was causing double entries! Their online services are great also, no fees for online services, no checking fees! Couldn't ask for a better bank. They KNOW the meaning of CUSTOMER SERVICE!!”
“The front line personnel at the Council Bluffs location always greet you with a smile and go above and beyond to help with any questions or issues. I actually enjoy going into the bank to see them and to be recognized by my first name. They are the main reason we have remained customers for over 20 years.”
“easy to work with and lots of communication. moved to Veridian from SAC, night and day difference. it’s been great banking with Veridian. thank you to DJ for helping me with my loan today.”
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“Super nice customer service. Everyone is amazing I wish I could say this many times and in another language everyone could understand. God bless the cobalt family ??”