Verizon is a popular destination for all your mobile, 5G home internet, and business needs. With convenient online and in-store options, customers can schedule appointments, place orders, and pick up their purchases at their local Verizon store. While the stores can be quite busy, making an appointment is recommended for a smoother experience. Customers have had mixed experiences at Verizon, with some facing technical difficulties and long wait times on the customer service line. However, the exceptional service provided by employees like Jay, Ryan, Leia, Collin, and Jackson has been widely praised. These employees have gone above and beyond to resolve issues, advocate for customers, and ensure a pleasant overall experience. Verizon's commitment to customer satisfaction is evident in the personalized attention and problem-solving efforts of its staff. Whether you're looking for a new phone, setting up 5G home internet, or addressing any other mobile or business needs, Verizon's Omaha location is ready to assist you with a wide range of services and a focus on exceptional customer care.
Skye and Celeste were extremely helpful with fixing a problem that was created by Verizon tech support. They didn't try to sell me anything, just found the solution and got me on my way
July 2026
Jay was extremely helpful and patient. Carefully explained each plan and had a great personality!
June 2026
Aaron was so patient and helpful!!! I highly recommend him. He made the visit fun and productive!!
