Verizon, a leading provider of mobile and internet services, offers a convenient shopping experience at their Omaha store. Customers can visit the store or shop online to meet their latest mobile, 5G home internet, or business needs. The store provides various pickup and delivery options, including free 2-day shipping, express lockers, and same-day delivery where available. The customer service at Verizon has been praised by many. Employees like Chase, David, Leia, and Garrett have been described as knowledgeable, patient, and personable, helping customers navigate any issues with transferring service or transitioning to a new phone. The staff takes the time to explain different offerings and features, ensuring a smooth and enjoyable experience. Customers have consistently reported receiving excellent customer service at the Verizon store. Even for those who may struggle with technology, the staff is attentive and provides the necessary time and attention to address their questions and concerns. The store's friendly and diligent approach has earned it a reputation as the best in town.
Elaina was great help for me to get my phone activated and set up through all of the technical issues she showed great patience and worked through it all! If you go to this Verizon ask for Elaina she will help you out a lot! Thank you Elaina !
December 2025
Always long lines, not enough people work here to keep the demand. Except to wait a hr or two to be seen or a question answered.
September 2025
Decent service, but the technician that helped me gave me the worst vibes. He had the longest fingernails I have ever seen on a male, and they were disgusting and full of dirt and there was zero part of me that wanted him touching my phone.
