Apple The Mall of New Hampshire is a popular Apple retail store that provides excellent customer service and products. The store is known for its knowledgeable and friendly staff, who go above and beyond to assist customers with their needs.
One customer, Alix, received exceptional help from a staff member when their iPhone 13 had a hardware malfunction while on vacation. The staff member not only helped them select the best new phone, but also guided them through the stressful process with a positive attitude. Another customer, Melissa and Tom, had a great experience getting the new iPhone 17 Pro Max, with the staff helping them with a trade-in and a gift card for their iPad.
While the store has received some negative feedback, such as a customer being denied the purchase of iTunes cards in large increments, the overall reviews are positive. Customers appreciate the store's efforts to provide personalized attention and resolve issues, even when faced with difficulties. The store is also praised for its pleasant atmosphere, especially now that the mall is less crowded.
Overall, Apple The Mall of New Hampshire is a reliable and customer-focused Apple store that offers a wide range of products and services, with a team of dedicated and helpful staff.
Everyone was super duper nice, and the manager stayed late to help restore my iPad! Can’t thank them enough. I’ll definitely be back when I have apple problems💜
September 2026
Approachable, friendly, and knowledgeable staff. Picking up my new phone and trading in my old one was quick and hassle-free.
September 2026
The kindest employees I have ever had the pleasure to work with. I had to drive from several hours away for an urgent phone repair and they stayed late to help me through a plethora of issues. Jen was so wonderful and helped make sure everything was taken care of when I came back the next morning.
