“Nelson was so amazing! He was very knowledgeable and very patient with me. My hesitation on upgrading my Galaxy 7 was very clear but Nelson assured me that he will walk me through the process and make sure I left with confidence and security with the Galaxy 24! Thank you so much, Nelson, I appreciate your kindness and customer service!”
“Justin and Devin provided excellent customer service that made the experience of upgrading my iphone quite simple and stress free. From initial greeting to completion of the whole process of transferring data and applying the screen protector, it was a breeze with all the interruptions that they had to deal with during my visit.”
“We were helped immediately after walking in. The person that helped us was very knowledgeable and super helpful. He helped up find us find exactly what we wanted.”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
“I could not find the review that I posted. I made a mistake on that review it was not Tarboro store. It was the Greenville store that let someone make a purchase on my account it has been a week now and I've got the runaround from the 611 number the fraud department etc. and the only person that has kept their word and try to help me fix anything is Dexter in the Tarboro store and he had nothing to do with the situation so my apologies to you Dexter for putting the wrong store down and thank you Dexter for reaching out and keeping your word and explaining so much more to me. My apologies for making a mistake about the store.”
“The customer service at the store is exceptoinal. There was a woman named Anabelle that entertainted our kids with educational activities on iPads while we got our devices fixed. We had to go back a second time and the people at the store were just as helpful.”
“Have a couple iPhones with Consumer Cellular and performed the QR Code E-Sim install (the switch from T-Mobile to AT&T piggyback cell tower network) using telephone support everything went very smoothly. After the switch my wife could not call me! Kept going direct to a message my mailbox is not setup! After 2 days of pulling my hair out with telephone support and I don't have any hair my CC rep made an appointment at this Target Mobile location. I consider myself very tech savvy what can they do that I can't? Turns out there was a conflict between the E-Sim install and old physical Sim Card in each phone. When Jacob viewed settings/cellular he could see the old Sim's and immediately removed our cases and took out the old physical Sim Cards, then the extra Sim’s could be deleted from settings/cellular! Like magic my wife can call me now everything working great! The next day I did have to reset my mailbox again and I lost my Visual Voicemail. Two More calls to CC help (make sure you get troubleshooting) my Visual Voicemail was restored! Kudos to Jacob at Target Mobile 203 S Broadway, Salem, NH location CC do not lose Jacob and give him a raise!”
“I went to this Verizon location today because I needed to sort out my account that had many issues. Mike worked with me for two hours and after multiple calls to customer service he was able to straighten everything out. He is definitely a seasoned veteran when it comes to dealing with all the ins and outs of the company. Mike was a pleasure to work with and I would recommend anyone that needs help with all things Verizon visit this location and ask for Mike!”
“I had the pleasure of working with the guys in Salem, NH. I brought my son’s ipad 9th generation in this afternoon and the screen was so bad I wasn’t sure they could do anything. They said give us 2 hours and only pay if we can actually fix it. They did an awesome job and the ipad is like new.
I would recommend the Salem, NH store for any of your apple repair needs.”