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“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“They have trained staff (Ricardo), bilingual and very friendly, they help you with packaging and provide all the options so that your shipment arrives according to your needs.
Very satisfied”
“The workers were super helpful and patient with me. I like that there is a parking lot and shopping carts (for the Acme). I used their scale to check the weight of my package and also needed a little extra time to pack up (tape, attach label, etc). I was with my two kids and the patrons were all nice and extra considerate to me. I will come back here in the future.”
8:30AM - 6:30PM
386 South St, Newark
Mailbox Centers
“The customer service is very good and the person who is in that location is very friendly, I would recommend going there, since the service is very good and friendly”
“The Westfield UPS by far is the best ever! The employees are so helpful and nice! They helped me print a label that I couldn't get to work, with no hesitation or problem! They took the time to do something kind and that really makes a difference! I live in Cranford, and will never go back to the UPS there!”
“It’s amazing that I even feel compelled to write a review for a major company - let alone a shipping store! You typically expect an experience more like a DMV than a 5 star hotel concierge!
It’s incredible how much someone being
willing to explain and help makes an impact on your day. I use this store of every shipping need I have and they are always professional, cordial, patient, and best of all human. The team here will interact with customers and each other as they get through their lines. It makes waiting in line - which happens occasionally - so much easier. If you need help they are quick to resolve your issue, explain the solution in a direct but kind way.”
“I ship many things for my business. The staff and owners are always attentive and informative. What a great operation. Will always use them for all my shipping needs.”
“Due to being a fall risk with other physical complications, sometimes going to a UPS store with boxes can be difficult. On two separate occasions, I called the UPS Store In The Greenridge Plaza on SI, and asked if someone could possibly come to my car to carry boxes in to the store. The response was "of course" on both occasions. Not only did they help with the boxes, they offered to come out again with a receipt each time. Service truly with a smile on each of these occasions. Doing business with a company who goes the extra mile, to make sure to higher wonderful staff is very much appreciated. I would like to thank the gentleman for their kindness. I am uncertain but believe the names were John and Josh.”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
8:30AM - 7PM
579 Raritan Rd B, Roselle
Mailbox Centers
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
10AM - 6:30PM
4077 Hylan Blvd, Staten Island
Mailbox Centers
“This is my neighborhood shop for all of my shipping needs esp for Amazon returns or international shipping. Also, if you need documents printed or scanned this is the place to go. The owner is very friendly also. Great place.”
8:30AM - 6:30PM
1115 Inman Ave, Edison
Mailbox Centers
“This UPS store location is top notch. I’ve never had a bad experience here. On a specific occasion Abdul went out of his way to help me with a unique issue, going above and beyond standard customer service. He followed up until it was resolved. Excellent UPS location. Highly recommend.”
“Ben at the front desk is always incredibly professional, to the point, and descriptive in everything he says. He is always extremely nice, and knows exactly how to speak to someone in a friendly and helpful way. Never had a single problem after multiple visits.”
7:30AM - 6PM
55 Union Pl, Summit
Mailbox Centers
“I had a wonderful experience at the UPS store and wanted to share! The young lady was efficient in working through a line of customers and made my shipment easy and quick.I am sure it can be hard dealing with people being in a hurry especially after the holidays but she made my trip a delight.”
“exceptional customer service and mail delivery experience I recently had. The staff was incredibly helpful, courteous, and efficient in assisting me with my inquiries.”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
9AM - 7:30PM
143A Smith St, Perth Amboy
Mailbox Centers
8:30AM - 6:30PM
1199 Amboy Ave, Edison
Mailbox Centers
“I just wanted to let anyone who never used this UPS facility that I really think it's the best..no matter how busy they are the line goes really fast and everytime you walk through door they are greeting you very friendly,no matter what employees are working at the time..I really love this place..I live in Metuchen and have a UPS facility here but I always choose to use this one in Edison.. thanks to owner and your employees for making this old man's day whyi walk in..GOD Bless all of you guys..”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Mailbox Centers
“10/10 service!! I usually only utilize this stores printing services but today I had a return. I honestly had no idea how to return an item to ASOS and the young man, Eduardo, walked me through it AND printed the label for me! Crisis averted!! ?”
9AM - 7:30PM
1195 Green St, Iselin
Mailbox Centers
“I had a great experience at UPS store for a drop off. Deepti Sharma at the UPS store was incredibly helpful, knowledgeable, and made sure all my questions around the shipment were answered quickly and efficiently. I appreciate her warm, friendly attitude, which made the whole process smooth and pleasant. Highly recommend Deepti for anyone looking for top-notch service at the UPS store!”
8:30AM - 6:30PM
1092 St Georges Ave, Rahway
Mailbox Centers
“I always have an easy efficient experience when I go to this UPS location. The employees are always nice knowledgeable and helpful. Today Abdul saw me struggling with a very large package and came outside to help me bring it in. Additionally, as per usual, the service was quick and I was out the door in less than 5 min.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
9:30AM - 7:30PM
400 State St, Perth Amboy
Mailbox Centers
“Jedidiah made the process smooth and understandable especially since this was my first time making a return. He explained everything thoroughly and showed he takes his job serious and that ups is reliable.”
“The staff is always aware of who's entering the store and has a greeting for everyone. They make they us give all their attention.
And make sure if their is anything else
we need before leaving.
Excellent customer service.
Thank you”
8AM - 6:30PM
16 S Ave W, Cranford
Mailbox Centers
“Beatrice Beard helped me today. I brought in four large packages for work and she seamlessly helped me solved my shipping label issues and made the process as easy as possible for me. If I could give this employee 10 stars I would! She was so kind”
“Goodmorning,
Just want to stress that your staff is beyond Professionals..Of my course my SPECIAL is " Joe ". I hope you appreciate what he contributes to your Store. Joe is just unreal❗”
8:30AM - 6:30PM
1992 Morris Ave, Union
Mailbox Centers
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
“This specific location, everyone is so professional, kind and friendly. The service is as fast as they can possible be, considering the amount of customers they attend to. I love that they also have a friendly notary on site.”
8:30AM - 5:30PM
2845 Richmond Ave Suite 15, Staten Island
Mailbox Centers
“Maria was so nice and helpful. She explain priority vs certified mail to me, very well. Also, she had a pleasant attitude and provide excellent customer service.”
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“This is by far the best UPS store I have ever been to. We are always greeted with a smile and severed very quickly. The owners are very kind, helpful, and courteous! They truly go above and beyond for their customers.”