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8:30AM - 6:30PM
623 Eagle Rock Ave, West Orange
Mailbox Centers
“I ran in right before closing, at around 6:28, was having trouble getting QR code for an Amazon return. The clerks were respectful, patient and helpful and kept the store open a few minutes late. They helped me find the QR code and package one of the packages correctly. Much better than other shipping service store clerks around town. Would definitely recommend. The appreciation just can't be put in words.”
8:30AM - 7PM
416 Bergen St, Harrison
Mailbox Centers
“I had a wonderful experience at this UPS Store. The staff is great, and they all provide excellent customer service. It’s also very accessible for Amazon returns, which I loved. Great store!!”
“They have trained staff (Ricardo), bilingual and very friendly, they help you with packaging and provide all the options so that your shipment arrives according to your needs.
Very satisfied”
8:30AM - 6:30PM
386 South St, Newark
Mailbox Centers
“They always so pleasant and kind , always ready to help . And greet you with a smile I love when I don’t have a box they ask do I need one and ready to get that package sent off. Thank you for assisting me .”
“The Westfield UPS by far is the best ever! The employees are so helpful and nice! They helped me print a label that I couldn't get to work, with no hesitation or problem! They took the time to do something kind and that really makes a difference! I live in Cranford, and will never go back to the UPS there!”
8:30AM - 8PM
434 Kearny Ave, Kearny
Mailbox Centers
“Everything was made easy. Sometimes it’s intimidating to ship something if you’ve never done this before and the US Postal Service is less than friendly more often than not. This is definitely not the experience in a UPS Store, especially this one. Friendly service, helpful and quick.”
“This is by far the best UPS store I have ever been to. We are always greeted with a smile and severed very quickly. The owners are very kind, helpful, and courteous! They truly go above and beyond for their customers.”
“Nicest workers in any of the UPS stores I’ve been to. I used to be in Bergen county and moved to Essex county recently. Most UPS stores have had rude employees to be honest, but both here and the location in Bloomfield have kind, friendly employees with good customer service skills. Raj just helped me with an Amazon return and it was easy peasy. 10/10 recommend this Belleville location & kudos to Raj for being so sweet.”
“The customer service I receive is phenomenal. Between the owner and representatives I absolutely love this store. Every transaction is spot on and the lines if any or not long. Please visit 651 North Stiles Street Store in Linden NJ. You will not forget the customer service provided.”
“Consistently professional!!!!! It’s the only UPS location that I will use. I’ve observed and been the recipient of kind, patient and friendly service every time.”
“It’s amazing that I even feel compelled to write a review for a major company - let alone a shipping store! You typically expect an experience more like a DMV than a 5 star hotel concierge!
It’s incredible how much someone being
willing to explain and help makes an impact on your day. I use this store of every shipping need I have and they are always professional, cordial, patient, and best of all human. The team here will interact with customers and each other as they get through their lines. It makes waiting in line - which happens occasionally - so much easier. If you need help they are quick to resolve your issue, explain the solution in a direct but kind way.”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
8:30AM - 7PM
579 Raritan Rd B, Roselle
Mailbox Centers
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“I am so grateful to this business for saving me in a real pinch at a very difficult time. They went above and beyond to help me. The kindness and compassion mentioned in the other comments is truly the hallmark of this establishment. It's hard these days to find a business that is genuinely helpful, honest, and caring -- but Montclair Shipping Plus is just that and more. The two workers who helped me were top notch -- extremely professional and also true human beings -- understanding, flexible, and compassionate. I will be forever touched and inspired by their humanity and grateful for their help.”
8:30AM - 6:30PM
1115 Inman Ave, Edison
Mailbox Centers
“This UPS store location is top notch. I’ve never had a bad experience here. On a specific occasion Abdul went out of his way to help me with a unique issue, going above and beyond standard customer service. He followed up until it was resolved. Excellent UPS location. Highly recommend.”
7:30AM - 6PM
55 Union Pl, Summit
Mailbox Centers
“I had a wonderful experience at the UPS store and wanted to share! The young lady was efficient in working through a line of customers and made my shipment easy and quick.I am sure it can be hard dealing with people being in a hurry especially after the holidays but she made my trip a delight.”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Mailbox Centers
“The absolute best UPS! I drive all the way from Elizabeth just to use this one because the staff is amazing, professional and go above and beyond to help you. I know it has to be annoying returning Amazon packages all day long but they do their best to get it all together and I really appreciate them. It’s also very organized and clean.”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“Phil helped me with Notarizing a letter and he got me in and out! I came in with my small children and I appreciate his patience and thoroughness! Come to this branch, for kind service! Thanks Phil!”
8:30AM - 6:30PM
1092 St Georges Ave, Rahway
Mailbox Centers
“I always have an easy efficient experience when I go to this UPS location. The employees are always nice knowledgeable and helpful. Today Abdul saw me struggling with a very large package and came outside to help me bring it in. Additionally, as per usual, the service was quick and I was out the door in less than 5 min.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
8AM - 6:30PM
16 S Ave W, Cranford
Mailbox Centers
“Beatrice Beard helped me today. I brought in four large packages for work and she seamlessly helped me solved my shipping label issues and made the process as easy as possible for me. If I could give this employee 10 stars I would! She was so kind”
8:30AM - 7PM
8 Lombardy St, Newark
Mailbox Centers
“My experience at this location was very professional. I would like to say that Bryan assisted me in retrieving my package from United Airlines. He, I must say acted in a professional manner and would recommend him highly.”
“I recently visited the UPS Store with an urgent need, only to find it closed. However, Brenda and Jeremiah went above and beyond to accommodate me, making an exception despite the closing time. Their kindness and willingness to help saved me from inconvenience, earning my utmost appreciation. This level of exceptional customer service ensures that they have my business for life. Highly recommend!”
8:30AM - 6:30PM
1992 Morris Ave, Union
Mailbox Centers
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
“This specific location, everyone is so professional, kind and friendly. The service is as fast as they can possible be, considering the amount of customers they attend to. I love that they also have a friendly notary on site.”
9AM - 7:30PM
1 Orient Wy F, Rutherford
Mailbox Centers
“I've been here less than a dozen times and I've never had a problem that I can recall. I only do simple returns for Amazon usually. Nothing too complicated.”
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“Latoya is the best worker at this place, please increase her salary , lol she understands customer service and May God richly bless her .. I had an experience with her on the 17th of Jan 2023 around 2:30 pm and she is nothing but an amazing .. she knows what she is about .. she is very polite , reasonable, respectful, considerate , loving and compassionate. Her work ethic is simply amazing .”