“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”
“Marcella was excellent. She was extremely knowledgeable and helpful, and was able to assist me when customer service, along with another store in Dover on Route 46 was unable and unwilling to help me.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“Greg helped us with multiple things at the very end of his day. Never were we rushed, he took the time to understand our questions and was kind throughout the entire process.”
“Great experience and top notch customer service!! Highly recommended anyone looking for a great deal!!!! Daniel went out of his way to help. The store manager was exceptional as well. So happy to ditch Verizon and join a great network on top of an incredible sales team”
“Could not get the Samsung Galaxy S23 to upgrade to the Android OS 15 via the OTA software upgrades - kept getting updates of Samsung One UI security patches instead. (Reason to stay with iPhone iOS) The Rockaway store’s Kwesi flashed it for $25 and I was back in business. Only go to him - professional, knowledgeable, and patient.”
“I went to the AT&T store in Ledgewood over the weekend. I cannot tell you enough about the wonderful and positive experience I had. A young gentleman named Carlos was amazing. Even though the store had people waiting, Carlos took his time and made me feel as if I was the only person in the store. He gave a polite nod to the other customers and told them he would be there as soon as he could.
He let me know the ins and outs of the phone. He was clear about how much everything would cost and pulled up my bill to show me the impact of my new phone.
Not being tech-savvy at all, Carlos walked me through the setup and the information I needed.
If anyone is interested in getting a new phone and want the best experience ever I would go see Carlos.”