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11AM - 6PM
450 NJ-10 W, Ledgewood
Mobile Phones
11AM - 6PM
157 US-206, Chester
Mobile Phones
“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”
“I had an absolutely amazing customer service experience thanks to Cindy. My phone service wasn’t working with another provider, and I was completely stuck without access to maps. I just happened to pass by the store while driving and hoped someone there might be able to help.
Cindy went above and beyond. She took the time to patiently help me figure out how to download a map on my phone so I could navigate without service. She was incredibly kind and knowledgeable. Without her, I truly would not have been able to get home.
Thank you so much, Cindy, for your kindness, patience, and expertise. The world needs more people like you! ⭐⭐⭐⭐⭐”
“Marcela is top notch, a real professional, very friendly and helpful and will go to all ends to help you with anything about your phone. She deserves a top position in the company !!”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“This was the best experience I’ve ever had changing a phone plan. I switched from AT&T to T-Mobile. I took advantage of their current promotion and walked out with discounts galore, plus money back. Edward walked me through all the steps in changing my plan over, took care of it right there for me, explained all the perks and even included discounts I didn’t even know I qualified for. He was so patient with me and is really good at what he does. Thank you!”
10AM - 7PM
3130 NJ-10, Denville
Mobile Phones
“I came to upgrade my phone to the latest model 17 Pro Max. The salesman was very helpful and tried to get me the best price for my trade in. We then purchased a new screen protector and cover. I also continued my lost or stolen insurance coverage. He then downloaded all my information from my old phone to my new one. He did all the work. I would return to this location again if I need support with my phone. Thank you
Adeline Terwilliger”
“I would like to give the highest praise to Hendry C who helped us two days ago to transfer our cellular service to T-Mobile. The previous day I had been put on hold with T-Mobile's central number for an hour and fifteen minutes and they subsequently couldn't consummate a transfer. I was apprehensive that we would meet the same resistance at the store. Hendry didn't let that happen. Things were complicated because we had previously transferred out of T-Mobile and they had never completely closed our account. Hendry fixed that and took it upon herself to get us a credit for money we unknowingly had paid when we thought our previous account had been closed. It was a hassle for her but she kept calm and carried on. I would also like to acknowledge Saphire who advised Hendry to break our problems into two separate parts and deal with them one at a time. If Hendry were a lawyer I would definitely want her as my advocate.”
“Had a awesome experience. Luis was very helpful and professional. He made the transition from Verizon to T mobile very easy. The customer service so far has been excellent. Highly recommend.”
“The service is spectacular, the girl who serves there is Maggie, I think her name is super incredible, the attention is so polite and formal, she is great, highly recommended.”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“Alvaro is great! I was on the phone with AT&T tech support for OVER an hour, and the problem still wasn't resolved. Alvaro had it fixed in literally 7 minutes! And, he was very pleasant -”
“I noticed this store has a bunch of negative reviews, so I thought I would leave mine. Nothing bad to say, a young college kid named Matt helped me out. He was friendly, professional and helpful.”
10AM - 5PM
241 NJ-10 E, Succasunna
Mobile Phones
“I was in this morning shortly after they opened and was greeted by Alyssa. I had an older phone and was having some issues. I was eligible for an upgrade so I wanted to see what my options would be. Alyssa took her time explaining my options, I never felt rushed. She went above and beyond helping me set up my new phone. By far the friendliest and most helpful Verizon employee I have met. Thank you!”
11AM - 6PM
321 Mt Hope Ave, Rockaway
Mobile Phones
“Needed to add a business line and thanks to Dan it was seamless and smooth. He was able to answer all my questions as well as get me out that day with my new phone. Couldn't recommend this location or Dan enough!”
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“Alex was a gentleman and very professional. HOWEVER, I am very unhappy about an $8 late fee for being 4 days late! Please check the post date of my payment and credit me the $8!! Hopefully Mr. Julio Perdoza and/or Mr. James Jorge can come through for me AND can properly staff the location instead of expecting Alex to handle all alone...!”