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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“Jessica helped us get exactly what we needed super quickly. She was friendly, professional and a pleasure to work with. We needed a couple of documents notarized, and she explained why she could only notarize one and not the other, and did all she could to help. Thanks for the great service!”
“Mainly at these two locations Stop & Shop in Elizabeth Nj especially Always Attentive, Courteous, Knowledgeable, Patient all around Awsome?????????????❣️ other location Elmora Ave Eizabeth Nj”
“This location is the best. No matter whom is working they are always polite and very helpful. They assist if you are unsure of the best options for your needed service. They pride themselves on remembering the neighborhood clientele which assures us we are getting the best service. 5 stars”
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“I had an awesome experience at this UPS Store! The staff were incredibly kind, polite, and helpful throughout my visit. They took great care in packing my items safely, and made the whole process so smooth and stress-free. I want to especially mention Khan, who was extremely polite and professional—his customer service truly stood out. I’m very much satisfied with the service I received and will definitely come back here in the future. Highly recommended!”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
10:30AM - 3:30PM
4 S Orange Ave, South Orange
Mailbox Centers
“This is a great store with great staff! Fred, Sharonda and Baron are friendly, competent and knowledgeable, and they go out of their way to help customers and make them feel relaxed and welcome.
They deserve 5 stars and more!”
“I was shipping something from another state due to an address mishap with a FedEx label. This involved multiple parties. The people at Montclair Shipping were so nice over the phone. Extremely helpful even without getting anything out of it in return. They had me email the labels and the person who received the packages dropped them off and everything got situated perfectly.
They saved my butt! And all over the phone.”
“My go to shipping service provider.
My only complaint is that the store receipt does not provide a UPS scannable code to integrate with the UPS Customer App.
Took my packaged item and return email. One scan later and I'm in & out in less than 5-minutes.
Very efficient with efficient and polite staff.
I highly recommend their services.”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
“After a fiasco with the Bound Brook shipping center I was finally able to pick up my package from Italy. I was taken care of by a young man (I’m sorry I didn’t get his name) who was so kind and helpful. Even took the heavy package to my car. I went there on June 25th around 5:30ish. Thank you so very much for hiring employees that know how to take care of customers.”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“This may be part of a national chain but the SHOP LOCAL vibe is incredible at Summit's UPS store! This particular franchise is a huge asset to our community. Whatever your UPS needs are (mailbox? printing? creative design?) you will find great service. Truly, it is a gem in Summit!”
“I went to the UPS store in Chatham New Jersey to mail a package on 10/92024 around 6 pm. After reading many negative reviews about the customer service at the centre I was pleasantly surprised the efficient and courteous service I received by the gentleman who was managing the store.
this is proof that one cannot always go by the reviews posted on websites.”
“Singh was really helpful and acommodated my print request immediately. Prices here are some of the fairest amongst printing options in the area. Would recommend coming here!”
10AM - 3PM
136 NJ-10, East Hanover
Mailbox Centers
“I really like this UPS. It has a young and friendly staff that make Amazon returns a breeze. I prefer this one over the Florham Park location. It's night and day in regards to customer service.”
“I had to buy some posters for my sister's birthday party and from the moment I had questions, to the moment the print were in my hand Nirav made sure I was taken care of. He paid attention to the smallest details in my request and kept me updated every step of the way to ensure I was happy with the final print. I definitely recommend coming here for all your print and poster needs!!”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“I love this UPS Store in Plainfield! The staff is always super friendly and helpful. They really go the extra mile to help with any issues and even give you options that fit your budget. The store is always clean, parking is easy, and it’s so convenient to get in and out. Excellent service every time!”
“This UPS Store and UPS beat out its two major competitors (USPS, FedEx) in care, cost, and customer service. I use its service a handful of times per year. I’ve always found this Store’s staff extremely helpful and responsive, providing tips on safer packaging and delivery options. My latest visit was yesterday, and the package I sent arrived at its destination on time and in perfect shape.”
“Everyone there is extremely helpful, professional, friendly, and knowledgeable. They solve every need for business and personal mail needs. Very highly recommended!”
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
“First time in this store and I had so many returns! There was a very positive vibe and the guys working seemed like they actually like their job. Randall specifically was very patient and helpful in my indecisiveness. Thank you!”
“Nice lady at the front name Constance (Connie) is very polite and patient. She’s very knowledgeable about retail and is the passport agent there. She gives customers chances to correct paperwork instead of rejecting password appointments. I highly recommend her to help customers with anything. Customers come in are very disrespectful to the staff I have never seen her loose herself dealing with the public can be very challenging.”
“If you need something packed - this is the place. They packed my 27inch desktop imac in a box to be checked on the airplane - going to Greece! They did an awesome job. I just took the computer out and it is perfect and works! They were helpful, efficient, communicative and worth the money. Thank you so much!”
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“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”