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“Haley helped me so much. I'm not tech savvy at all, and make me getting a new phone and the best deal possible! 5 stars isn't enough for a recommendation. Thank you again.”
“I've been there a few times lately. And each time I've been completely satisfied. I told the manager, Andrew that he and his staff are great. I'm not technically knowledgeable. So I depend on the staff here to keep me online and up to date”
“Hands down. Great service I was in & out Told them exactly what I needed and they did there thing. I appreciate it guys. Thank you again. Ill see you guys soon”
“I just visited that store for an upgrade an the representative Carlos was so helpful and kind. I highly recommend this store. All the people there is so nice and polite.”
“New manager Tommy is amazing and the staff here helped us out with all of our issues! They are very knowledgable,and explains everything in a simple way! Thank you Steven and Yolainy!”
“I visited the T-Mobile store at Menlo Park Mall expecting to resolve what I thought would be a simple issue, which ultimately turned into a more time-consuming situation. A store associate named Al assisted me immediately upon arrival and clearly explained the steps I needed to take, which I followed carefully. When the issue persisted, he took the time to work directly on my phone himself, but the problem still could not be resolved.
At that point, I suggested purchasing a new phone, and he agreed that it was the best solution. Throughout the entire process, he remained calm, patient, and supportive, ensuring I felt guided every step of the way. I truly appreciate his professionalism and dedication to customer service, and I would highly recommend him to anyone seeking assistance or excellent service at this location. Thank you”
“My wife and I recently visited the store and had an excellent experience with Puma. She was knowledgeable and friendly. She took the time to understand our needs and recommended the perfect deal for my wife. I appreciate her honesty and the lack of pressure to buy the best 4th of July promo. The store was clean and well-organized, making it easy to find accessories and compare different devices. The checkout process was quick and seamless. Overall, I highly recommend the Middlesex location for anyone looking for a new phone.”
“Had a bit of disaster with the 365 plan and another store. I had waited over 4 days without a phone and was about to go on vacation. Pretty stressful situation with a lot of frustration due to miscommunication with a different store.
Miguel was very patient and professional during the entire process and sought to help in any way possible. We went over a number of options and he actually helped me secure an upgrade for my phone after spending nearly 2 hours exploring each option. The attention to care and empathy displayed by him was top notch. This T-mobile location is not near my home, but I would return due to extreme diligence, transparency and knowledge displayed by this manager.
Rosa was also very helpful in setting up my new phone.”
“Very nice receiving staff. They even uploaded me 1 day earlier before my scheduled appointment it helped me to move on my next load. About 4 trucks can park in their yard for overnight”
“A clean, well maintained and customer friendly T-Mobile shop.
I’ve not had the opportunity to buy any stuff from this dealership since it’s not too close to home but have been here few times for collecting the T-Mobile Tuesday perks.
The pleasant staff make the checkout quick, straightforward and easy.
Limited but dedicated parking space, so no complaints there.”
“After having issues connecting my home cameras to my 5g i contacted the general customer service number and was told to visit the closest Optimum location. And so I brought my device to this edicon location to be switched out for one that gives me an option to connect to their 2.4g and 5g. The female representative assisted me with the exchange after the initial young male representative didn't seem to be familiar with that issue. Didn't take more than 10 minutes. I was in and out. I was satisfied with the service.”
“I do not usually write reviews but my great experience at Verizon compels me to state the following
Uniformly every employee is great.
In particular I wish to state that Cristian and Adrian who helped me are extremely polite knowledgeable and always cheerful
Employees like Cristian and Adrian bring reputation to your business
My best wishes to both
Pitchumoni md”
“This review is for that best customer centric rep Leo. He is beyond amazing and the way he helped us with porting my husband’s phone number was beyond amazing. He solved the issue in 10 minutes that this store manager and another rep couldn’t resolve and just misguided us to contact the old service provider. Thankyou Leo!! you are truly amazing!!!!”
“Update-Luca saved the day. He was able to replace the non-working charger. Also was able to figure out the issue with the locator. Problem with safari but he showed me a workaround. Great job Luca. Changed from one star to four stars because he fixed a bad situation created by the first employee. Initial post- Our $45 charger just stopped working. We bought it a free months ago at a Verizon store. Rep Nayyar said nothing they can do. Wouldn't even look up when I purchased it. Said she couldn't. Said I should call Apple. Might as well buy accessories at Apple for all the help you won't get here. She seemed bothered about having to help at all. The location on route 18 in east Brunswick is much more on the ball. If you come to this store I suggest waiting for someone who actually doesn't mind doing their job. Asked to fix my location (near me now gets wrong county). After wasting my time she said I have to wait for someone else. New? Untrained? Doesn't care? Hates job? Super crappy experience. Had her hand out ready to charge me $46 to buy a new charger. In event she gets sales credit I will let the person I am waiting for ring it up. Shaking my head.”
“Sue Slater-Wagner at the T-Mobile in Piscataway, NJ is absolutely amazing! My dad and I visited on 2/16 to take care of several things on his account, including an upgrade that required downloading the app and completing a few extra steps. Sue was incredibly knowledgeable and walked us through everything with patience and professionalism. She never rushed us and made sure we understood each part of the process. Her patience was truly unmatched. Thank you, Sue, for such outstanding customer service!”
“Today was a great experience at Xfinity in East Brunswick NJ. Jason and Mehkia were extremely helpful. These guys were patient, professional, and very helpful setting me and myself son's phone while assisting others. At the end of the day, although the store was pack, they were efficient and effective setting up both phones and even transferring all of our data from another old phone to the other. This was extra and they gladly did it. So thumbs up to them. They were awesome ? ?? ?❤️”
“Where do I start Dwayne so such an amazing team member her be explained everything very well any questions I had he made sure I did not leave the store until I had no more questions he’s a valuable employee to the team he seemed like such an outgoing person I can tell he really cares for his customers thank you so much for that amazing experience”
“Metro PCS is another cell phone carrier in the area. They seem to be similar to Boost mobile and T-mobile in that they have a lot of prepaid plans and phones. Their coverage area is good in the New York Metropolitan area. There are no annual contracts and they are on the T-Mobile network.”
“Great location & store. Everyone greets you with a smile & eager to help. Darlene was so patient, kind & willing to go the extra mile with setting up my new phone. I was skeptical, but everything worked out perfectly. Thanks again Darlene!!!”
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“Yesterday I had to finance a new phone because my old phone wasn’t working anymore after three years lol
Simeon, was very helpful and professional from start to finish. He even showed me how to operate my new phone…
I highly recommend this store so long as they have associates like this young man
MARIO j ORTIZ”