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“My phone broke at work and needed it fixed ASAP. I just moved and didn't know where the nearest one Verizon store was and to my surprise there was one here, I didn't even realize. Lucas was a huge help and got me out the door quick! Thanks again.”
“Karlos was the most helpfull Verizon employee i have had . He was very informative before I left I knew everything about my phone. He was very polite and even set up my phone to make it easier for me to us.”
“I had a great experience with Orlando the last time I was at the store , very helpful and made sure to explain everything so that there was no confusion. Definitely would recommend coming here for phone help and upgrades”
“Clark is the best cellphone repair guy I have ever been too. He has excellent service and very efficient and professional!!!! Would highly recommend to anyone!!!!”
“mobile pick up option was so fast & convenient! Would highly recommend and use again. Phone was fixed same day and more affordable than apple store or mall stores.”
“I was so pleased to have awesome help buying my new phone at this location. Caleb and Allison werea10! Very willing to help me decide which phone was the best deal for my money. Caleb also helped me finish a few items with my new cell phone. I will make sure I recommend him and the AT&T store at Naamans Rd. Thank you.”
“Ronny was very competent. He was also very polite and accommodating. He did not suggest my husband and I purchase a lot of items we didn't need. What we bought we suggested except for one item. Great experience.”
“This store is the best! Ahmed was so courteous and helpful. It’s nice to know there are still genuine people in our society. Thank you Ahmed I’ll definitely be back!”
“Darius was great in helping us with adding my wife to my plan. He’s friendly and professional while also being relaxed making us feel comfortable. He helped me realize that I qualified for a business account and saved us money not only for our cells but also on our home internet. Henry, the manager came by to introduce himself and talk with us while there were no other customers to help. He’s also super friendly, the store just has a good atmosphere. We were going to switch my wife online but are happy we went to this store instead.”
“On or about September 29, 2025, I pre-ordered the I-phone 17 Pro. I met the area manager, Brian, as well Dylan and Cliff, on this day. The phone was anticipated to arrive in a week. It was delayed however.
Whenever I arrived, staff were extremely accommodating. I took my new IPad early and store manager, Cliff, was extremely knowledgeable when I had issues with cellular data setup prior to a trip on Amtrak.
I later returned to town to be told my phone had yet to arrive and met Andrea. Miss Andrea apologized and assisted me with a phone charger issue.
Upon arrival of my phone, Miss Renee was in training with Dylan, who for whatever reason became my favorite AT&T employee for his very calm demeanor. Dylan appears to try and problem solve all matters without asking for assistance and is proactive over an employee who’d prefer customers leave. The young man is extremely honest in a world full of liars.
Renee exudes a natural smiling energy that can’t be included in her training packet. I hope she goes far with the company without knowing much about her future work ethic. But I’m a fairly good judge of character. Keep up the great work team and everyone deserves a raise Mr. Brian. I’m very satisfied to choose this store over ones in other locations.”
“Always courteous, knowledgeable and provides quick service. They also always have everything in stock that I go there for. It's clean and nice and cool in the summertime.”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“Awesome store in the middle of one of the best farmers markets around booths corners! They carry everything you need including custom screen protectors to fit any phone or car infotainment system. Stop by one of their two locations next time you're in the market, you will not be disappointed!”
“Switch my phone number to boost and I see a good internet with. Store was very good, the guy working there was very helpful, he helped me to create my Apple ID too .”
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
“The guy behind the register was very nice and knowledgeable. He helped transfer all my info and my notes which are really important to me. the reason i had to take off a star is because they never seem to have the higher end samsung phones in store. ive gone three different times for the s25”
“She is so good. I first bought the phone here last year and now I broke and went to the same store because of her. She explains so clearly. I was so sad that I broke my phone but her words are so comforting that later I felt happy that I got the latest version. She is so good. I would always recommend this store”
“Lamont was very helpful very satisfying got me in and out and help me get the best deal for my son phone. He made me feel welcome and felt like family first time coming here. Just know he has a customer for life !”
“I just left the Concord Pike store next to five below, Scott and Kayla? oh my God it was such an amazing five star customer service experience and I’m thrilled to death. It was seamless. It took no time at all and it was just a great great great experience so positive so bubbly, so energy energetic, and I get a brand new 17 promax Got to pay my bill just great service Scott and Kayla? five star thumbs up !”
“I am very pleased with the excellent customer service that I had received from Juan Smith and Alan Miller at the Concord Mall store location in Wilmington, Delaware 19803 from Saturday, September 2ND, 2022. Both Juan Smith and Alan Miller helped me out a great deal when I was applying for a new AT&T mobile phone carrier plan.”
“I have received the best service in a while time with Cariely, she was friendly, reasonable, helpful, kind, respectful. She has great customer service, she’s very knowledgeable in the information that was given! Honestly she made my whole day just by her being so professional and patient with me and handling my services. Her personality seemed very easy to get along with, and sweet. I hope her managers see this and truly understand the person they have is amazing! 10/10 rating, I’ve had cricket for a while now and hands down best sales associate yet and that’s coming over here from New Jersey to Delaware! Thank you again Cariely I hope this message finds you well!”
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“Julio is the man to go to when you have a problem with your phone he was very patient and a nice guy to talk to when you have trouble with your phone he had a positive attitude and had a nice conversation a very nice young man i brought it in a cracked android from china and he took care of it right away for me and gave me a good deal and a good upgrade Best customer service!!!!!”