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“The store was very helpful. manager Kelly has such a good aura and energy. Her and her team are doing great,,, I love the improvement from this location. I will bring my family by.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
“My experience at TMOBILE has exceeded my expectations. I am so grateful for Devon for all of his help in purchasing all my products. I highly recommend this location. Thank you so much!!!”
“My days with T-Mobile have come to an end, days of OmniPoint & VoiceStream are over; moved onto AT&T but one last thing is Benny at the T-Mobile Hackensack, NJ store provided me perfect customer service to the end as I was handing in my 5G Internet Gateway. Kudos to Benny a definite 5 star experience!!”
“Had a great experience working with both Ralffy and German. They helped me get a new iPhone, set it up and transfer all my data. Got a great deal too! Even offered me bottled water. Thank you!”
“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”
10AM - 8:30PM
2100 88th St G-4, North Bergen
Internet Service Providers
“I came in with an issue with my bill I was very update because my auto pay did not go through so Marilyn was able to call and help me out with this issue. I been to another t-mobile stores but she is one of the best !”
“Staff is very courteous and helpful. Even when very busy. Customer service and satisfaction are high priorities here! Special shout out to Cisco! Thanks for all your help and patience!”
“I received the best customer service in my life! The employees Fred and Jaylin(I hope I spell it right) went extra 10 miles to help me get everything i wanted, everything i needed and even more! They showed me empathy and care, I cant be happier to visit TMOB on 77Th before the New Years Eve , that made my year for sure! Thank you T-mob, you do a great job choosing the best to represent you!”
“In February, out of my frustration with AT&T, I walked into TMobile, and Ben came to my rescue. He took his time to help me, and even when we had an issue unlocking the phone, he was patient and kind. He has wonderful customer service skills, is very communicative, and made sure he signed me up with all the necessary T-Mobile apps. Give him a raise. Cheers to you!! Great employee. If you're in New York, definitely visit this store.”
“Great staff, everyone for the most part attentive to all customers needs. Andres was very very helpful in my account which was difficult to begin with. Marz was a please to when Andres wasn't available.”
“I recently switched plans and upgraded to the new iPhone 15s at T-Mobile, and I couldn't be happier with the experience. Edgar and Paul went above and beyond, staying past closing time to ensure that all the information from my daughter's old phone was seamlessly transferred to the new one. Their dedication and excellent customer service made the entire process smooth and stress-free. Thank you, T-Mobile, for providing outstanding service and making the transition to my new phone effortless!”
“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
“Emmanuel was amazing! Very knowledgeable and provided quick service! First time customer here and already I feel the services will be great ! Thanks again Emmanuel!”
“Went for an upgrade from my 11 it was an easy process, the vibe feels totally different whole new staff. Really missed that kid Dre or Dray!! He always was so nice and helpful, kept the place rocking!! I recommend here nonetheless better than going to Paterson LOL.. Love LOVE the new 15 PRO!”
“Just wanted to post a special thank you to Leah who works in this location. It was such a pleasure working with her. She was so detailed-oriented, answered all of our questions (and we had many of them), and most importantly was friendly and pleasant throughout the whole process. I would highly recommend you visit this location and ask for her - she's the best! If you want someone knowledgeable, patient, and works quickly to resolve your questions/concerns, definitely go with Leah!”
“Just got a new phone & the whole team was great. Especially Clark who was extremely helpful, and didn’t make the process feel dreadful! Great customer service!”
“Clark is so professional and he will answer all your questions, he started the tablet for pichirilloS accounts to be traced (the car)... I recommend this palce with 5 starts ?. Jessica is a little too amazing for me she moves too ?♀️ fast... I guess that is awesome”
“I was visiting from Europe and the solution from another carrier that I had been counting on for data coverage in the US fell through. So I went to this T-Mobile branch and a super helpful and professional staffer (Andres) very clearly explained all the various options to me. Half an hour later I walked out, having spent much less than I feared, with a temporary SIM that has provided me with what I needed for my stay in the US. Thank you.”
“I received the exceptional service from Michelle during my recent visit to this location. Michelle went above and beyond in assisting me with finding the perfect phone that suits my needs. Her dedication to understanding my requirements and recommending the most suitable options was impressive. Furthermore, Michelle exhibited incredible patience and extensive knowledge throughout the process, ensuring that I felt confident in my decision. I want to emphasize that Michelle's exceptional customer service truly made a difference in my experience. Her attention to detail, expertise, and friendly demeanor set her apart. As a result, I would highly recommend her to anyone visiting your location in need of assistance. Once again, I want to extend my sincere appreciation to Michelle, who undoubtedly played a significant role in making my purchase a seamless and enjoyable one.”
“I had very great customer service at this store. There were plenty of people to help so there was no line and the person who helped me was efficient and effective.”
“Excellent serviceI am 100, just one manager, it would be good to at least put a stool or chairs to wait since many times you have to wait more than an hour for the data transfer and there are older people who need to sit”
10AM - 8:30PM
5800 Bergenline Ave, West New York
Internet Service Providers
“I had the pleasure of being assisted by Gaby Chico. She was very competent in all areas and explained everything down to the tiny details. Gaby was quite professional but also very humorous and kind at the same time. I left there feeling very confident that all my concerns were met. She is a definite asset to this company!!.”
“The personnel have been patient and helpful in resolving an apparent problem with the return of a deposit on an Internet Gateway. However it took multiple visits to the store to resolve the issue. Ultimately "Wendy" took on the issue and was excellent in getting to a conclusion.”
“Came to this store for a new phone and left out with more than i expected not knowing what qualified for until Elizabeth assisted me. She is very helpful, patience, and generous. I’m glad I came to this T-Mobile and Elizabeth was there to help! Appreciate her”
“I have had an awful week with my purse being stolen, but this place did an AMAZING job helping me out. Quick, kind, and reassuring. I just switched to this provider this year and couldn't be happier with the service I received. Thank you!”
“Great service! Conor is very nice, friendly, and informative. He helped me got through processes of getting home internet and made everything easy. Nice experience!”
“Nereyda Ortiz was so helpful with activating my new account she did her best to make sure I left happy with service
If need some one to help with smile ask for her”
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“This Verizon Store, located on route 46 in Clifton, New Jersey, has provided me with the best customer experience of any I’ve been to. This week I was having cellular connection issues with a replacement iPhone, and they resolved it quickly with no problem. Today, I made a second visit and purchased some accessories. On both occasions, the representative I worked with, Ty, was very professional, knowledgeable, and courteous. Between that and a very short wait time, I will certainly return to this location if I have any future needs. Much appreciated!”