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“Reggie and Gerald were great staff members. Excellent customer service! Friendly with customers and very knowledgeable about the business which plans to go with customers needs. Out of all the AT&T in the areas I’ve gone to, this company in Williamsville is the friendliest service ever. Highly recommend this location. Great deals for the service.”
“After 9 hours at another Verizon store where we received unprofessional, rude and unhelpful customer service, we went to the Verizon store at 3010 Niagara Falls Blvd Amherst NY 14228. After explaining our previous experience, Yvonne and Athena took all their time to help us correct the issues and errors that were made at the previous Verizon store. Yvonne and Athena are true customer service professionals, and we appeciated their personal attention to problems we were having with our new phones.”
“Max was extremely helpful to me multiple times whether it be for my broken SIM card, charing port, or getting a new phone. I definitely recommend coming here and working with Max!!”
“Couldn't finish buying my new phone, have to go back tomorrow because their system is down for 24-48 hours. How inconvenient. Garbage. Not the store but the whole Verizon network.”
“Me and my family recently went into this location and had a lot of different questions and concerns for a new phone switch and different plans. The full staff was super friendly and helpful even with the complex situation and got us covered.”
“I was helped by Ajani in returning equipment and disconnecting service. He answered all my questions patiently and professionally and I was in and out in less than 10 minutes!”
“I came in because of issues with my phone and kendra and val helped me fix the issue with my phone and told me about the iPad promos they had going, those two ladies were an absolute joy to sit and chat with while they fixed my issue, this location will be my go to now just off their service, attitude and beautiful smiles on those two ladies faces, could have sat there for hours and talked but they needed to assist the people coming in. Thanks again ladies!!”
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“Had a seamless transition. Ryan and Abbie spent time with us and we're patient and listened to what I was looking for. Highly recommend this location great customer service”