“I just purchased a gas range stove, refrigerator and microwave and Joseph helped me select my optimal choice. Joseph has a great personality. He made me feel confident with my selections and he is very knowledgeable with all the items on the floor. I will highly recommend him. Thank you Joseph.”
“We just purchased a washer and dryer which were on sale. We were blessed to have Elliott who helped us make our purchase. He answered our questions patiently and made the transaction smooth and pleasant. He even took the time to explain how to use the in store QR code! What a kind and gentle giant!”
“I just had the most amazing experience when I called the Pc Richard & Son located on Richmond Avenue in Staten Island, New York Because my mother’s refrigerator that she bought from them over 19 years ago finally was on its last leg and she needed to get another one and unfortunately had a terrible accident & was hospitalized and now we tried to call and get another one Once she got discharged and she was so worried and this Angel by the name of Valerie Blatt Answer the phone and she took care of every single thing and got us a refrigerator that was comparable to her last one but better and she was so professional and so sweet. I highly recommend anyone getting their appliances from here. This process was the most simplest thing thanks to her. It was the best experience me ordering anything over the phone in my life🙏❤💪”
“I’ve never been to P.C. Richard & Son before, but I was relieved when I reached the front desk. I had some questions about a delivery order and Arianna helped me out easily. She was friendly and awesome! Led through procedures and the process I would undergo for maintenance or other issues. Really rolled out the red carpet. I will be coming back!”
“If you are looking for a new mattress set I highly recommend visiting Alvaro at the Astoria location. He is highly informative, charming and prioritizes your sleeping comfort with an interactive demonstration. He’s great and does right by his clients. 10/10!”
“Needed to upgrade my old MacBook laptop. Came to this location from Bay Ridge to make purchase a little over a week ago. Mark was the associate who helped me and made the purchase seamless. He was very personable and courteous. Was extremely happy to make the trip to make the purchase with him. This location is much nicer than Bay Ridge and I would recommend people to come here. Bonus that there’s a parking lot as well. Thank you again Mark for all the assistance with my purchase.”
“John S and Gerson C were very helpful in my purchase of a Samsung TV here on a rainy Sunday. Whole process was speedy and easy and even though I wasn’t approved for P.C. Richard’s credit card the process to apply was a breeze. I will be returning for shopping in the future!”
“Kelly is the GOAT. His customer service is the reason I come back to this PC Richard’s For all my electronics. Had a great experience working with Kirk today as well. so much better buying things in person especially because everyone who works here is kind and informed.”
“Elliot and William were great! They were patient, courteous, and knowledgeable. They answered all our questions about mattresses! Can’t to enjoy our new tempurpedic mattress!”
10AM - 6PM
3605 13th Avenue, Brooklyn
Appliances
“David has helped with several of our appliance orders - he’s always quick to respond and follow up completely. He’s polite and helpful. Will definitely call on him again for future orders!”
“Klearview did an excellent job getting our AC install done. Great communication the whole way through and the team had the AC setup and ready to go quickly and efficiently.”
“I can’t say enough about the excellent customer service. I walked into the store on 5th Ave and was greeted by Janique who asked if she could help. I came prepared with warranty and broken part. Even before I took the part of the plastic bag, Janique had identified the vacuum it came from. Wow! She walked me to the back of the store and asked me to wait as she spoke to her manager, Jon. The next thing I knew she was coming toward me with the replacement part in hand…all this in 10 minutes!!!! I told Janique I would write a review on google. I just got home…but first…I vacuumed around the apt (whew! That feel good!)…and then I wrote this review. Deep gratitude to Janique, Jon, and Dyson!!!”
9:30AM - 6:15PM
387 7th Avenue, Brooklyn
Appliances
“The very definition of why we need small shops. Explanations of products and costs, above-and-beyond service, interactions with an actual human being.
I needed a quick replacement for my Mom’s AC. Charlie (co-owner of the store) took the time to walk me through both the models and service including all of the costs. He was able to get someone to install within a few days.
When the serviceman arrived and started the work, he realized that it was more complicated and time-consuming than originally planned. Instead of leaving/charging more/doing just enough, he took the time to do it right including making a couple of runs to a hardware store for extra supplies. Yes, this is how it should be but it seems this level of professionalism is in short supply.
And because of this wonderful experience, the least I can do is to give this gem of a store a 5-star rating - and encourage anyone needing an AC, vacuum, rug-cleaning or any small appliance to make Brooke’s your first and only stop.”
11AM - 6:30PM
525 Park Ave, Brooklyn
Appliances
““I placed my order and it was delivered and installed the very next day! Fantastic service, and the delivery tracking system kept me updated on exactly when my order would arrive…””
9AM - 6PM
5823 Avenue N, Brooklyn
Appliances
“frank was a huge help!! they picked up my vacuum same day, throughly explained the issues after inspecting, and returned my fixed dyson animal vacuum the next day, cleaned too! extremely communicative, free pickup and delivery included, great service, AND a 1 year warranty. elated to have my machine working again, i highly recommend.”
“Great homegoods store. They've got a wide variety of stuff for such a small layout. The prices seemed reasonable too, by NY standards. Great customer service from the guy at the front. I showed him a picture of the item from the website and he found it somewhere in the back.”
“Moving our entire household from the San Francisco Bay Area to Portugal's Silver Coast was one of the biggest and most stressful projects we've ever undertaken. Like most people, we started by searching online for international moving companies. Unfortunately, we found the same handful of large companies, all claiming to be experts in shipping to Portugal. The information they provided was inconsistent, their quotes were shockingly expensive, and many conversations felt more like high-pressure sales pitches than genuine customer service. After extensive research, we actually found ourselves knowing more about Portugal's import regulations than many of the companies advertising themselves as specialists.
Everything changed when we found Portugalia Sales Inc. in New Jersey.
Although their website initially appears to focus on Portuguese appliances and specialty products, we soon discovered they also specialize in international shipping and household relocations to Portugal. After reading numerous positive reviews, we contacted them and spoke with Carlos Fonseca.
From our very first conversation, we knew we had found the right company.
Carlos never pressured us or tried to upsell unnecessary services. Instead, he patiently explained the entire relocation process and even suggested alternatives that would save us thousands of dollars. His recommendation to use PODS to transport our belongings from California to Portugalia's warehouse in New Jersey before transferring everything into an overseas shipping container was brilliant. It was an option we never would have discovered on our own.
Even more impressive, Portugalia handled all three of our required Certificados de Bagagem through the Portuguese Consulate in San Francisco quickly, accurately, and without adding stress to an already overwhelming move. Their pricing—from receiving our PODS in New Jersey all the way through customs, shipping, delivery, and unloading at our home in Portugal—was remarkably fair and significantly less expensive than the traditional international moving companies we had contacted.
What truly makes Portugalia Sales Inc. exceptional, however, is their people.
Carlos, Beatrice, Fernando, Alexandra, and the entire team communicated with us every step of the way. Every question was answered promptly, every concern was addressed with patience, and every detail was handled professionally. Most importantly, they genuinely understand Portugal—its regulations, customs procedures, documentation requirements, logistics, and even its famously complex bureaucracy. Their knowledge and experience gave us confidence throughout the entire process.
Today, we are happily settled into our new home in Portugal, and we sincerely credit Portugalia Sales Inc. for making that possible.
If you're planning a move to Portugal and are feeling overwhelmed by expensive relocation companies and confusing information, do yourself a favor and contact Portugalia Sales Inc. We almost missed them, and we're writing this review in the hope that someone else won't.
They didn't just move our belongings—they helped us move our lives.
Thank you, Carlos, Beatrice, Fernando, Alexandra, and the entire equipa. We will always be grateful.”
“I took my Miele vacuum in to be looked at after it was making a loud noise - after it was inspected I got a call that it needed a new motor. It was ready within an hour and a half of taking it in. I was struck by not only the speed of which it was fixed but the care that was taken to explain the problem and how to avoid it happening again. I haven’t encountered this in the 30 years I have lived in NY. I will be a returning customer here for sure.”
“Friendly knowledgeable staff nice selection of fixtures on display also good selection of replacement spindles and toilet parts and for that late barbecue refill propane tanks”
“Hector did a wonderful job with my Singer Classic. He had it running smoothly with new parts the next day, and I even picked up some extra needles and bobbins. It’s cash only but there’s a bank & ATM across the street. Absolutely recommend—a diligent and hard worker! Thank you!!”
“Don't let the size of the store fool you. Hoffy's Electronics may look small from the outside, but the selection, quality, service, and heart behind the business are absolutely huge.
They carry an impressive variety of products, including many hard-to-find and specialty items that other stores simply don't stock. Their pricing is very competitive, and they're always willing to help you find the right product for your needs.
What I appreciate most is their honesty. They'll tell you when an off-brand item is perfectly fine and when it's actually worth spending more for a name brand. That kind of advice is hard to find these days.
Even more importantly, they don't disappear when a problem comes up. If there's an issue, they stand behind what they sell and work with you to make it right.
Overall: solid, solid, solid, solid. Great products, great people, fair pricing, and outstanding customer service. Highly recommended”
“We worked with Joe when we went in to get a new washer, armed with all of the measurements for our 100 year old house. He took one look and showed us the washers that would fit, answered all of our questions and we bought it!
I was very nervous about delivery as I’d read many stories online from our neighborhood groups about delivery people from other big box stores refusing to even bring the washer in if it was a tight squeeze but the delivery team was in and out - it was so harmonious and seamless.
Very grateful for such a positive experience.”
“Great place to get a variety of things - from toaster to tv. Worked with victor and super nice, easy to work with and attentive. I appreciate their sponsorship on espn NY and try to only shop here when I can. Thx”
“We had an incredible experience with D&S Appliances! We purchased multiple appliances from them, and not only were their prices fantastic, but their customer service was exceptional. Our construction delays meant we had to change the delivery date several times, and they were so considerate and accommodating throughout the process.
Their team - especially Wellington Chen were friendly, communicative, and always willing to help—whether we reached out via chat, phone, or email. Every question we had was answered promptly and thoroughly.
We couldn’t be happier with their service and wouldn’t hesitate to recommend them or buy from them again. A truly outstanding experience from start to finish!”
9AM - 6PM
212 Smith St, Brooklyn
Appliances
“Bought my Miele vacuum cleaner here after my old vacuum died in the middle of deep cleaning - thank goodness for local stores!
Great service - the man at the store was knowledgeable about the vacuums, and I was practically encouraging him to upsell me, but he pointed out that the lower cost model and its included attachments were enough for my needs. Highly recommend!”
10:15AM - 6PM
716 Myrtle Ave, Brooklyn
Appliances
“I've been going to MH Vacuum & Sewing for years.
The staff is honest and eager to help.
Best prices for new vacuum or sewing machines.
Diagnosis the problems quickly and repair is done on the spot when possible, or within 24 hours.
It's worth the trip for me, for the great service.”
9AM - 5PM
150 East 58th Street, New York
Appliances
“Consider yourself lucky if you have the opportunity to work with Janam Patel at Ferguson.
I walked into Ferguson’s Midtown showroom and asked to speak with a representative. By some fortunate coincidence, Janam was available. My husband and I were undertaking an extensive renovation of our Manhattan apartment and, without a designer, needed considerable guidance on plumbing fixtures, faucets, vanities, mirrors, and more. Janam was incredibly helpful throughout the entire process; our renovation lasted for over a year.
He is exceptionally bright, efficient, organized, knowledgeable, hardworking, and genuinely pleasant to work with. What makes him particularly stand out is his responsiveness and willingness to help. If something needed to be changed, he handled it promptly and without fuss. Even while on vacation several time zones away, he remained available and attentive to our needs.
Janam is meticulous, flexible, and remarkably adaptable. Although he is clearly a very busy salesperson, he never failed to return our calls – usually within minutes or hours, and always in less than 24 hours. He has all the qualities one could hope for in a salesperson: intelligence, integrity, organization, strong work ethic, attention to detail, sound judgment, and a sincere commitment to his clients.
I would highly recommend Janam to anyone looking to purchase from Ferguson, and equally to any future employer considering him. As an academic who has had many opportunities to observe and evaluate young people’s work ethic, character, and potential, I see a very bright future ahead for Janam in whatever he chooses to pursue.”
10AM - 7:30PM
54-30 Myrtle Ave, Ridgewood
Appliances
“Was coming there since the early 90s when it was a mall called Store World. REAL Bushwick/Ridgewood cats will remember that. Used to grab comic books and video games there as a kid. When it became this Liberty Department store, I was junior high/HS age.. I used to used to cop lil trinkets, little gear, little underwear, lil hoodie here and there after school, come here with my ladies and sit in front of the fans and cool off in the summers before continuing on.. or I would pop in to get lil knick nacks and admire the females working here.
Shoutout to the two West Indian dudes that used to take the bags. they had to working there over 15 years EASY, but doesn't seem like either of em are there anymore. Hope they're in good health wherever they are. Anyway, never had a bad experience there, staff always friendly and helpful, prices are compatible with economic people, and always have good deal going. Shoutout to Liberty, still going strong in a changing city.”
“We needed to replace a 25 year old built-in Monogram refrigerator. Our salesman, Shaya, was very helpful and responsive in finding us a replacement. Drimmers sent a crew to confirm that the replacement could be brought up to and in our apartment -- which it could not. Shaya then explored other alternatives with us and we ultimately settled on a Sub-Zero with the same footprint but which could be partially disassembled in order to bring it into the apartment. Drimmer arranged all the details and the installation was ultimately a success. And for all of this, the Drimmers all-in price was the best available, with no hidden extras.”
“Stopped by to purchase a fridge for my folks. Alex was super friendly and helpful. Offered great service with a smile. Will be back for my other electronics purchases.”