CARSTAR Empire Auto Group is highly regarded for its outstanding auto body and collision repair services. Customers consistently praise the team's amazing workmanship and excellent customer service. Many reviews highlight the thorough communication throughout the repair process, with staff members keeping clients informed from start to finish. The shop manager, Gregory, receives special mention for his attentiveness and assistance with insurance claims, making clients feel at ease during their experience. Visitors appreciate the timely repairs and the quality of the work, with vehicles looking brand new after service. Overall, CARSTAR Empire Auto Group comes highly recommended for anyone in need of reliable auto repair, with a focus on exceptional service and customer satisfaction.
Great service and great communication from Lauren keeping me informed about my vehicle situation
March 2026
Great service. Took a while to get my car back but I was super impressed with the work that was done after I’d gotten into an accident that damaged the front. The staff is great (Michaela and Lauren especially were a lot of laughs) and I was kept in the loop daily with what stage of repair my car was on. Recommended.
February 2026
Staff was very special very courtesy very respectful secretaries will fully acknowledge in everything warming place
