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“Jerimyah was immensely helpful and patient while explaining the process to me! Very friendly and welcoming when I walked in, which was immensely appreciated. The facility is clean and easy to navigate.”
“Very helpful and polite knows how to communicate well with customers I was very happy with the service and the friendly service I was given would point anyone in their direction for service Thank You Mrs. Street”
“I'm extremely satisfied with the customer service at this location. The manager, Kendra, and employee, Chris, were incredibly accommodating when an issue arose in my unit. They quickly and proactively found a solution in seconds. Because of their exceptional service, I'm giving this location 5 stars and wouldn’t consider going anywhere else.”
10AM - 5PM
2851 Cropsey Ave, Brooklyn
Truck Rentals
“A gem of a place! Not only it’s very convenient to have in our neighborhood, but people working there are simply the best! My little daughter loves when we come here because she just wants to see Anya and talk to her. Anya and others are super helpful, resourceful and competent in the work they do. If you have any shipping or mailing needs, look no further and come straight here. We both are always looking forward to seeing them!”
“I own a moving company and we've been using this storage facility for a few years and we love it. Ramon and Alister have been very accommodating with some last minute requests and I can't be happier. The costumer service is amazing and I look forward to continuing on with using this company!”
“This place provided an extremely cost-effective and hassle-free short term storage solution.
But, the VERY BEST part of the entire experience was Marina, at the front desk. She is professional, competent, hard-working, friendly, warm, personable and every other positive attribute that a customer service person should have. She eliminated every bit of stress that this sort of encounter could have brought about - she is a genuine asset to the company. Give this woman a BIG raise.”
“I met Ian, and I noticed that he has great taste in choosing the colors for his Vans, and that brought it to my attention that the color was very unique. He is very polite and easy to speak with. I recommend his Vans because, regardless of what you need them for, you can roll with style and look fresh & clean.”
“If you want a UHaul this is the location to get it from. I make my reservations online and I’m in out of the location quick after receiving my rental instructions. The workers are knowledgeable and nice and quick to get you out. Thank you for making my rental easy.”
“Cathy was amazing and saved us money and time. Truck was new and the process was a breeze. They saved the day after our Budget rental spot failed to show with a 16’ truck the day before our move. Highly recommended!”
“The gentleman at the desk was extremely accommodating, very knowledgeable, and very very helpful throughout the whole process. It's my second time using this location and they always above and beyond their duties. I have nothing but great things to say about this location. Amazing A++++++”
“I forget the woman’s name who helped me get into the van on Sunday morning, 9/29 but she was wonderful. Highly recommend this place for a seamless rental experience!”
“I would just like to say that the woman that is always at the counter at this location is the sweetest most competent person I have ever come across in my 40 years of renting vans.”
Open 24 hours
460 Kingsland Ave, Brooklyn
Truck Rentals
“Absolute lifesaver! When we needed a van last minute for a shoot, they delivered—literally and figuratively—with professionalism, reliability, and a deep understanding of our industry’s fast-paced demands.
The fleet is top-tier: clean, well-maintained, and perfectly suited for hauling production equipment. But what truly sets this service apart is the expertise behind it. The owner’s extensive experience in the field is evident in every interaction, from the seamless booking process to the thoughtful, production-savvy recommendations that helped us optimize space and efficiency.
Even with unpredictable scheduling changes, they remained flexible, responsive, and genuinely invested in ensuring our needs were met. It’s rare to find a rental service that combines industry insight with such outstanding customer care. If you’re looking for a truck rental company that truly understands the demands of production work and operates with integrity and professionalism, this is it. Five stars all the way!”
“Unfortunately, they did not have the right size truck for me, but the person I spoke to was extremely nice and helped me with another location that had a truck for me.”
“If you’re interested in getting a rental I suggest getting in contact with Beverly W who currently works from this location. She’s extremely professional & courteous! The process was straightforward & easy to do within the same day. Let’s not forget she also provided me with a lower quote than a previous representative told me!! You can’t beat amazing customer service & a great deal. Thank you Bev”
“Lucky Trade Mechanics was easy to find, if a bit of a walk from the subway. The app on the other hand was a disaster. Didn't actually secure reservation (said it did) as was customer service (which did the same--said I had a reservation when I didn't). Had to go to Lucky Trade because of the app didn't work properly instead of nearby location and almost lost reservation at Lucky Trade despite talking to customer service (which said, yes I had a reservation when I questioned it after my app problem). Not a good look and made life harder--something no one wants when you are moving.”
9AM - 5PM
6615 New Utrecht Ave, Brooklyn
Truck Rentals
“This is my 1st time with U Haul Online reservation was easy , pick up was ready on time, registration was pit quick , pick & return in minute, it’s really great experience”
“this location exceeded my expectations!!
The staff there is so sweet and approachable. I would
Recommend this location to all my friends! Thank you”
“fantastic service!!! we rented a uhaul van from this location on a day that they were closed (uhaul mix-up). we gave RJ Used Luxury Cars a call, they had someone drive out to us within 10 minutes and process the van for us. very reliable!”
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“This was such a good experience I wanted to leave a review, Israel was extremely helpful. He provided exceptional assistance, he took his time to not only help us find exactly what we needed but thoroughly explained the process and made sure my experience and duration of services was set up for my convenience. Thank you again amazing customer service :)”