The UPS Store
UPS,
Shipping Centers,
Printing Services,
Mailbox CentersHours:
49 Flatbush Ave, Brooklyn NY 11217 Hours
About The UPS Store
The UPS Store #6949 in Brooklyn is a busy and locally owned establishment that provides a variety of services, including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Despite being crowded, the staff is noted for their efficiency and friendliness, particularly a young employee who works weekends. This staff member is praised for handling the long lines with calmness and care, ensuring that customers receive prompt service even during peak times. However, customers have expressed a need for additional staff or a self-service option to help reduce wait times. The store has faced some challenges, such as a lack of air conditioning and occasional equipment issues, which can contribute to the busy atmosphere. Many reviews highlight the helpful and kind nature of the staff, indicating a strong customer service commitment. Overall, while there are areas for improvement, particularly in staffing and facility conditions, the exceptional service provided by the employees keeps customers returning to this UPS Store location.
Most Recent Reviews
December 2025
Bianca went above and beyond to help me with my Verizon phone trade in. Really appreciated her help with getting the package and return complete.
November 2025
Bianca was very helpful and provided the necessary directions to complete the transaction.
October 2025
This store used to be so nice and well run. Unfortunately, a couple of months ago things really took a turn for the worse. It has become one of the worst ups stores I can think of. Always understaffed with huge lines. The computer system is always broken. Avoid this one if you can.
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- Brooklyn, New York