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8:30AM - 5PM
206 W Commercial St, East Rochester
Shipping Centers
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
“I am a frequent customer of this UPS Store. Every time I’m in there I’ve had a great experience. All of the employees are super friendly and helpful. I definitely recommend this location.”
“I had 13 items to return to Amazon. Abigail was extremely helpful and patient while I found the email codes to match the items I was returning. All my items returned and the process went smoothly. Thank you, Abigail at the Victor UPS store.”
“Carly's assistance at the UPS shipping area was invaluable. I had never used the UPS desk at Staples before, and she guided me through the process, to make it a quick, smooth transaction.”
“Kim is a VERY good business woman. She immediately gets back to you & starts the jobs immediately. She stays in constant communication & ensures that the job is completely done. 100% recommend. P.S. I never give 5 stars so the reviews look real!”
“My project was completed quickly and turned out wonderfully. Associates were so courteous and efficient. Will definitely use Staples again for my printing projects.”
“I was helped out by an associate named Josh and from beginning to end he was so helpful and I am very grateful for that. He deserves his credit for a job well done and also had a great attitude to go with it. Had to add a couple associates Josh and nate lately everytime I go in are so helpful. And polite.”
“I went in to return a large number of Amazon orders. The staff was incredibly patient and kind when dealing with all the details of my returns! Highly recommend this location!”
“I have been coming to this Staples not only for my printing supplies, but to have my artwork scanned for my publisher. Jean, in the printing/copying department, is the absolute BEST! He is efficient, friendly, and gives 100% to every project he works on. He makes you feel as if you are THE most important customer of the day!
The store itself is clean, organized, and well stocked with a staff that is eager to please. MANY thanks, Staples in Penfield, for the consistently SUPERB service!”
“I came in to have a package shipped. What I needed was more complicated than I expected (because my package was not boxed properly). The staff was patient, friendly and helpful. I left feeling that I was taken care of by customer service professionals!”
“The place is great!! The staff is SUPER friendly, they're always good to work with and the rewards for being a frequent shopper are incredible! The Webster store is the best!”
“I had 3 boats transported - 2 from savage river and 1 from Florida. All of them arrived without a scratch. I think it's important to note that this is a family owned business and the timing of transport won't always fit your needs. I didn't want to make the drive from Texas to Maryland or Florida so I let them know when the boats would be ready months in advance and as time got closer, I would give them updates to they could plan accordingly. The boats were ready months before they were able to get to them which should be expected because they are driving around the entire country picking up and delivering boats which is the only way their business model works. Was happy when the boats arrived and also happy they were in perfect condition. Would do business with again.”
“I've been to this UPS Store twice now for multiple drop-offs, and both times Gabby and Nicole were incredibly helpful and accommodating. No matter how many packages I brought in, they handled everything with patience, efficiency, and such a friendly attitude. It really makes a difference when you're met with kindness and professionalism—especially when you're juggling a bunch of returns or shipments. Gabby and Nicole make the whole process quick and pleasant every time. So grateful for their great service!”
“Stacy and the team in the print department did a fantastic job with my holiday cards and other last-minute holiday orders. This was my first time using Staples for holiday cards, and their high-quality work and fast, friendly, and knowledgeable service really stood out. Thanks guys!! I'll be coming back. Highly recommend this team for your print needs!”
“I was having car troubles and two workers came outside and helped me out without hesitation. Specifically, Jim went to his car, got jumper cables, pulled his truck around, and gave me a boost. They are great people!!”
2 - 5PM 10AM - 1PM
82 Ridge Rd, Union Hill
Shipping Centers
8:30AM - 6PM
420 Ridge Rd, Webster
Shipping Centers
“The post office at this location is very neat and clean and has a very good selection of needed mailing essentials. The office is in very close proximity to my residence and has excellent access into it from the main roads that intersect at the location.”
“Victor, NY 14564 post office. Decent size, well stocked with Priority Mail boxes and slips. Really like how large the package drop off is inside. Also has a self serve kiosk inside.”
“I had a great experience at the FedEx Office in Webster, NY. Crystal was incredibly thoughtful and thorough in helping me process 10 packages. She carefully made sure everything was accurately labeled and even stayed a past closing to ensure it was all done correctly. Her professionalism and attention to detail were truly appreciated—thank you, Crystal!”
“After a poor experience at the hfl post office I came to this post office to get a new passport. Savannah helped me and was so so kind and patient. I really appreciated her being clear and so kind this morning. Someone give that girl a raise”
“I needed assistance shipping something internationally. HERB and his co coworker were so patient and helped guide me on how to find the necessary info to ship the package. I had to come back and Herb created the label for me with no issues. Everyone in the store was very customer service oriented.”
“The regular staff does a nice job. They are friendly and responsive. I get in and out, though sometimes there is a line but that might be due to people wanting to frequent the location. Where the P.O Boxes are located, just as you enter the building, is small but relatively clean and organized. This is the only post office use.”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
9:30AM - 1PM 2 - 5PM
53 Assembly Dr, Mendon
Shipping Centers
“I have always had a great experience in this store. The staff is friendly and have been always been extremely when shipping items, particularly when I need to ship internationally for work which can often be a pain. I have also used them several times for printing and binding for business meetings and the turnaround time and product are always top-notch. 10/10”
“Staples rep at the register was extremely helpful and pointed out a Staples Rewards opportunity to save 50% on my ink purchase of $75.00. In addition, he advised me of the Staples app features and benefits. This is the way customer service is supposed to work, well done sir!!!”
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“Dean will now be my go to place for any print job, and I promise to give more notice for the job! Even in a time crunch Dean delivered with seating chart signs for our wedding, helping me pick out the right material and walking me through all the steps to ensure I sent the file over to him properly. I felt very heard and valued as a customer. We were so happy with how the prints came out and will certainly be using DCS Printing again and recommending them to other people!”