Department Stores in Garden City, NY

“The Nordstrom at Roosevelt Field is an excellent department store and consistently provides a great shopping experience. The store is spacious, clean, and beautifully organized, with an impressive selection of clothing, shoes, accessories, beauty products, and designer brands.

What really stands out is the customer service. The employees are friendly, professional, and genuinely helpful without being overly pushy. Nordstrom has always been known for its service, and this location does a great job living up to that reputation.

The store is easy to navigate, the merchandise is presented nicely, and there’s a good mix of both higher-end brands and everyday options. The shoe and beauty departments in particular have an excellent selection.

Overall, a great place to shop at Roosevelt Field. Excellent selection, a pleasant atmosphere, and very good customer service make this Nordstrom a store I’m always happy to return to.”

“Make sure your VA ID is up to date. They denied me as a service connected combat veteran with 100% disability rating and life membership in the vfw and Marine Corps league. I ate lead in fallujah Iraq to be denied uniform items at the navy exchange whiskey tango foxtrot”

“Made a return. The associate was great. The customer ahead of me was evil, but she never allowed it to trigger her.
Store was well kept.
The perfume associates are overbearing... find me making a long walk around to avoid them.”

“This one in Roosevelt Field Mall needs an update in Google Maps. They need to state its current location which is on 3rd floor of Macy's side of the establishment. Find your deal when you get there.”

“Very good customer service at this location. Had a snafu with an item I purchased here and had to bring it back. The woman that assisted me made it right. Very appreciative of the great customer service.”

“I would have given 0 stars if it weren’t for the tail end of my visit. I came to the store with my boyfriend to exchange something for my mother. I walked in through the main entrance and initially asked the employees who work in mens near brands like polo and near all of the jeans they sell. The first 2 people I approached were having phone calls, 1 was even having a FaceTime call with what looked like a friend using profanity right in front of customers like myself. When I asked for helped, they looked annoyed that I interrupted their phone calls and simply told me “oh you do returns over there” and randomly pointed in a direction. I figured I might as well get someone else’s help but unfortunately was bounced around 5 separate times by employees who did not want to assist with a simple exchange and kept telling me “oh we can’t do that for you” or “you have to do it somewhere else”.

At this point I was extremely frustrated and asked for a manager. The employee told me they were not available because their manager told them earlier “they were busy and not to bother them” which I’ve never heard such a ridiculous response to a customer. I had enough and decided I was going to leave and just call customer service and went to find my boyfriend. He was checking out stuff in the mens suit area and was confused why I hadn’t exchanged the items yet. Thankfully, and the only reason I didn’t give this review 1 star, was because of the amazing service I finally received at the end. My boyfriend was working with someone named John who then called his manager Phil over. I have to say, if it wasn’t for the amazing level of empathy and service they gave me, I don't think I’d ever step foot again in Bloomingdales. The manager was very apologetic for the service I received and went above and beyond to make me feel heard when I was at a point of such frustration and anger at how I was treated. I can’t thank you enough for turning my experience around for the better and the best part is now my boyfriend will be coming back to purchase a suit for an upcoming wedding we have with John. If this level of service was given throughout the entire building, everyone would have a standout experience.”

“Lots of options. Great section of styles (clothing, shoes, toiletries, bags). Priced for everyone, for those on a budget those who are not! If you've the time, search through the sale racks all over the store. I've found some really great deals.”

“I thought Saks Off Fifth was closed but Saks Off Fifth in Westbury LI is still open.
I had a great experience and found a few custom pieces for my wardrobe. I will be back.”

“really big store 3 level. good prices awesome deals. can find something for any person. also open until 9 pm. enjoy the shopping. it is in biggest mall in long Island. lot of parking lot also closed parking lot too and JCPenney entrance absolutely next to the parking area.”

“I had a great experience here! Olajumoke provided excellent customer service!! She was friendly, professional, and very welcoming. I’ll definitely be coming back here.”