“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“I visited the Verizon store on N Central Ave in Hartsdale, NY to add a new line to my existing plan, and I had an outstanding experience thanks to Dionis. He was professional, knowledgeable, and incredibly helpful throughout the entire process.
Not only did he assist me with adding the new line, but he also reviewed my account and helped upgrade all of my existing lines while identifying promotions and discounts that I wasn’t even aware were available. As a result, I was able to take advantage of significant savings, which made me extremely happy.
If you need assistance with your Verizon mobile service, I highly recommend visiting the Verizon store in Hartsdale, NY and asking for Dionis. He provided exceptional customer service and made the entire experience easy and enjoyable. He was awesome!”
“Isaac and Ron are so helpful and supportive. We had such a wonderful experience with Tmobile because thoese wonderful staff members. They are patient, kind, and professional. They are the reason for us to be faithful customers with Tmobile for life!”