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“Brandon was a very knowledgeable and helpful with all my questions and inquiries. I really appreciated his help with the purchase of my new watch and phone accessories.”
“Staff is very friendly and patient. Have been going to Spencer for almost 5 years now with my upgrades and questions. They don't rush your visit and will make sure you are good with your purchases and setup.”
“Chelsea at TMobile was wonderful! Very patient and knowledgeable. Would totally recommend Chelsea for any assistance regarding new service or current service! Very helpful and made the process of transferring phones seamless!!”
“Staff in this location know what they are dong. Very knowlegeble. Did help me with y needs, went above and beyond to save money and accomplish what i asked. Great Location. Recommend!!!!”
“Such a wonderful Experience working with Amadu and Nadera! They are both so professional in providing the best customer service to their customers. Thank you for being so patient and friendly! You both are assets to T Mobile!”
“great experience today with Andrew! He took his time and made sure my screen protector was on nice with no dust or dirt under it. In and out with in minutes and was so nice. Thanks!”
“I called Spectrum about an issue, & Alyisha & Will were super nice! Very helpful & professional! While this does not involve this store, this is the only way for me to leave a Spectrum review. Many thanks!”
“Boost mobile 1255 Bailey Ave. Mario was the nicest and most helpful, knowlegdable young man to help us! Highly recommend! Also, 1498 South Park location have had excellent help and service there as well.”
“Arrived on time, respected property, above and beyond installation expectations. Found and replaced broken “ ground issue”. Finished on time, and perfect job clean up. Couldn’t be happier with project!!!”
“Today I was having issues with my Internet service I call and they referred me to this location at Delaware Ave and QUINCY provided an Outstanding customer service! Very Polite, Professional and Promptly! Amazing service and Welcoming atmosphere!”
“This store has saved me multiple times from the nightmare of 3rd party sellers. (Non corporate).The manager Josh and Andrea took care of all my worries and issues. Give them a chance. Excellent store!”
“My brother and I went into your store today. My brother is blind. He wanted a phone with voice activation. The girl working this morning was great so helpful and knowledgeable. She got his contacts on his new phone and showed him all the features he could use on his phone. She was an absolute all star. She is why I will recommend my family and friends to come to your store again. Great Customer service and experience.”
“Paula was absolutely amazing. She did a tremendous job helping my 80-year-old mom out and getting her connected with a new iPhone. She made her feel very special and cared for. Thank you so much Paula you are outstanding!”
“This was a very smooth experience. We ordered our new phones online, they were ready within a few hours. I walked into the door, gave them my name and my ID and they brought the phones right out and I was out within 5 minutes.”
“Very good experience. I was due for an upgrade and Janice helped me. Very patient, answered all of my questions and I left super excited to have my new iPhone 15 pro max!”
“Recommend this spectrum store as the service was excellent! The woman that helped me patiently explained to me what exactly was going on with my service as it has changed and I wasn’t understanding a particular issue.”
“I went in today after having a TON of confusion on the website, just wanting to trade in and upgrade from an iPhone 13 to an iPhone 14. The website told me I’d need to put a $400 down payment on the phone, trade in my old one for a $250 credit, and then pay the rest of the phone off for 36 months. I am so BEYOND THANKFUL I got Ashaley as the representative to help me. She was absolutely delightful! She was friendly, welcoming, extremely helpful, and I don’t think I’ve ever had a better customer service experience in my life- and I WAS a customer service representative at one point! She helped me upgrade to the phone I wanted without any down payment AND worked her magic to get me more credit from my old phone, and I mean enough to pay my phone bill for the next year or more! She did convince me to upgrade my monthly insurance, but with all the credit on my account, now if my phone breaks, I won’t have to pay a penny for a new one! I don’t know how she did it, but coming from somebody who was with Verizon just a couple months ago, I will never ever go back to any other service. I’m praying if I ever go into the Spectrum store again I get Ashaley. She was really just wonderful. Thank you so much?”
“On Tuesday, 2/6/24 at 8:00 pm, Sean, my technician arrived to update my modem since I lost wifi. He couldn't have been nicer. Very detailed, professional, and friendly. He made sure all was well with grounding, and getting the modem up and running. He was here for a little over an hour. I was extremely impressed! Great service! Thank you, Sean!”
Open 24 hours
325 Delaware Ave #302, Buffalo
Internet Service Providers
“We have been with ColoCrossing for 8 years now and have nothing but good things to say about their service. As far as I can recall, we have never had any downtime during these 8 years. Support is incredibly fast, they usually respond in just a few minutes after submitting a request. All their staff are well trained and take care of any task we throw at them. I can't really find anything negative to say about them. I just hope this level of service continues for our future with them.I am not sure why they have any negative reviews as they take spam seriously. They have their own in house mail volume tracking which null routes IP's that have a high volume of mail. They also work closely with Spamhaus to keep spammers off their network. I can only think the negative reviews here are fake or from people with baseless information.”
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“Our service rep Alexis was absolutely amazing. Our upgrade took longer than anticipated, but she was very helpful and restored all our info to our new phones. She was very professional and courteous.
We appreciate the extra time she spent with us to ensure everything was in order. She's?”