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“I have only gone to the Manhasset store twice. Both times Deniselis helped me both times. I do apologize if I spelt her name incorrectly. She was kind, patient, knowledgeable and very accommodating. I am so grateful for her help. Athleta is so lucky to have such an amazing human working for them.”
“Exceptional Customer Service – Thank You, Kathy C.!
I placed an order online, expecting same-day pickup, only to receive a notification that my item wouldn’t be available for a few more days. Enter Kathy C. to the rescue! When I called the store she politely placed me on hold while she personally searched for a solution, and when she returned, she had great news—my order was available after all! Thanks to her diligence, she saved my Valentine’s Day. Kathy C. went above and beyond, all while being incredibly courteous and professional. Exceptional service like this deserves recognition—thank you so much, Kathy!.C
Update: I went to pick up my order today sadly I did not get to meet Kathy. C who assisted me over the phone yesterday still in addition to my positive experience with her , I want to highlight how seemingly excellent the entire staff is. In particular two sales associates that were especially helpful today , going above and beyond to assist me. Kelly. C who retrieved my purchase and not only offered a box but took care to wrap when she discovered it was a gift and ( just when you thought the last name must begin with C for the all stars Stefanie .S enters the chat ) Stefanie greeted us with a warm and friendly smile and conversed as easily as if we were old friends at a kitchen table instead of a sales counter catching up on shopping experiences.
Their professionalism and friendliness made my visit even better. This location seems to consistently provide outstanding service! Thank you so much ladies. ☺️”
“I have been a Talbots customer for nearly three decades and although there is only one store left in my local area, I am happy to say it still offers stellar customer service, a well-organized and inviting shopping environment and, best of all, a wide selection of petite clothing. I rediscovered Talbots as a preferred shopping destination this past Spring when looking for a white jean jacket. The website indicated that they had only one in stock, so I called the store and the sales staff who answered, Julie, found it and said she would put it on hold for me. When I got to the store, the jacket was there as promised, and I was able to try it on before purchasing. I have since been back to the store a number of times and have ordered items online. While not all of their designs are my cup of tea, I have been able to find many stylish and quality pieces to add to my wardrobe. If a return needs to be made, there is no problem and the company, in fact, has a 60-day return policy, generous compared to most other retailers who are now limiting returns to 30 days. To General Manager Gina and her team - thank you and keep up the good work.”
“I generally have a very positive experience in the store. The product is well displayed and attractive to the eye. Two issues a) some of the stafff is amazing, some either don't want to be there or don't want to help me b) the sizing. So many pretty suede pieces now for example, nothing in 16. I don't want to hear you can order online and return for free. Most women in US are above size 12, it wouldn't kill Madewell to order 14s and 16s.”
“What a wonderful class of people who work at this particular location, especially Angelo! i went purse shopping for my birthday and Angelo spent almost an hour with me showing me everything & anything i wanted to see. i didn’t feel like a bother to him at all. While i shopped around indecisive on what designer i wanted to purchase, he texted me telling me the history of the bags i was looking at beforehand. The ENTIRE staff treated me as if i was royalty. Angelo was truly so kindhearted, if you’re looking for a bag, go to this location.”
“Bought my Yellow tote bag yesterday. I would like to commend Laura for being such a helpful and very patient with me. Ive been having a hard time to pick what color and size since Im so torn for their tote bag. Meanwhile, shes really kind and offered me different color and size without me asking. Shes a gem! Thank you very much for the help and will love to see you again on my next purchase.”
“⭐️⭐️⭐️⭐️⭐️
Officially my favorite Nordstrom Rack location — EVER! ?️?✨
From the moment I walked in, I felt like I hit the shopping jackpot. The store is spotless ?, beautifully organized, and somehow manages to feel both high-end and super approachable — the perfect blend for a Rack run!
But what really made this visit unforgettable was the A+ team working there. ? Carla deserves a round of applause ? for cultivating such an incredible staff — kind, helpful, and genuinely happy to assist.
Shoutout to Nathan, Maggie, and Lacie — each of them went above and beyond to help me track down items and made the whole experience feel personal. ? You could tell they actually care. The SEs were on their game, and the vibe was positive across the board. Store manager Jessica Miller and manager Juliette were also absolutely amazing — gracious, professional, and clearly leading by example. ??
The selection was ? (from designer pieces to everyday steals), the fitting rooms were clean and spacious, and checkout was fast and smooth — even with a full cart! ??
Honestly, this location is a shopaholic’s playground ?? and a gem for the Manhasset community. Thank you, Nordstrom Rack, for turning retail therapy into a full-on experience!
Can’t wait to come back ?✨ #NordstromRackMagic”
“I've shopped at this Alice and Olivia a few times and the experience is just beyond fantastic. Delmy is amazing. She is so helpful and knows the line so well. I can't wait to go back. All the staff make you feel like a princess while you're shopping! I bought the most beautiful outfit and have gotten so many compliments on it! Highly recommend!”
“AMAZING experience yesterday 5/3/24; was able to purchase my first Zimmermann dress after receiving amazing help from the staff. I felt welcomed as soon as I walked in through the door. Can’t wait to go back!”
“I love the Michael Kors store in Manhasset. Susan, my salesperson went above and beyond to help me. She has great taste and is very knowledgeable. Highly recommend if you are looking for something special.”
“It is a beautiful store with great layout and staff but why are the only sizes out Xs, S and M? I know those items come in L and Xl so why not put them out instead of having the average and larger sizes ladies ask for every item they need because if it’s not on display. I am sure store does well but If my sizes were out on display I wouldn’t walk out empty handed almost every time.”
“Impeccable service from Susan S. She is knowledgeable about the brand and offers thoughtful suggestions across all lines. The store is inviting and well-appointed. There is a beautifully curated selection of shoes, apparel and handbags.”
“A great seamless shopping experience. Rebecca Wang was so helpful, and was reachable via phone and text to help me find the item i was looking for. She was able to set aside my order and pick up was so easy.”
“I visited Prada to repair my bag, all the staff including manager Matthew were very friendly and helpful. I hope my bag will be good repaired and returned to me.”
“Nadine was amazing, patient and tried so hard to find me the right outfit. Only thing is the store was out of my size in most pants so I was disappointed. She did a great job however and I purchased the cutest flats a pretty blue shell.”
“Overall great store if you are looking for Rag & Bone. Their collection is up to date with their website. The people that work there are accommodating as well.”
“I love the cleanliness and the professionalism at Hirshleifers! I've had my eyes set on a Medium Classic Chanel handbag with gold hardware but it's been tough getting my hands on one. I've left my contact info with Anita and visited the Chanel boutique the day after a restock but only to find out that they have been sold within 24 hours of delivery. On my first trip, I was able to see a Large in Caviar and a Small in Lambskin. On my second trip, I was able to see the Medium in Caviar and in Lambskin but both with silver hardware. The employee let me try on the Small and the Medium to see which I liked more and told me to keep in touch with Anita because the bags come and go. I was glad that I could finally narrow down the type of handbag that I wanted since it is such a big purchase.”
“Chad you was specular with your customer service, products and your energy was excellent. Thanks for all of it from SAL and JOSEPH. We will definitely be coming back to shop again. This company and establishment is fortunate to have someone like yourself in Americana Manhasset mall. Coffee was great by the way .”
“Had a great experience purchasing here with Mona! She is one of the sweetest and most thoughtful sales associates we’ve ever met! Will definitely be returning.”
“Not sure why reviews are negative. As you walk in there is always at least one person to greet you. They offer refreshments and are great in ordering the item you need free of charge in two sizes for you to try. I then had the item altered and ironed kn the store by their tailor. Amazing high end place. Be back.”
“I had an exceptional shopping experience at Hirshleifers! The store is beautifully designed with an elegant and luxurious ambiance. The staff is incredibly attentive, knowledgeable, and helpful without being intrusive. The personalized service and attention to detail made my visit truly special. I highly recommend for anyone looking for a top-notch shopping experience!”
“After reading other negative reviews about the store, I was skeptical about returning my item here. Since I happened to be visiting other stores in the same mall, I decided to walk in anyway. The staff were nice, greeted me with a smile, and there was no wait in line. The return process was smooth—overall, a much better experience than I had at Roosevelt Mall.”
“Super helpful!! I spoke to Amanda on the phone - I called b/c I was wanting more info on a pair of Gianvito Rossi boots they had (which I was browsing on the website). She was SO nice and helpful, describing the boots and everything! LOVE The Real Real and LOVE that they have boutiques!”
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“This may be one of the last physical holdouts of a famous brick and mortar brand. It’s a huge retail space with an absolutely ENORMOUS parking lot. The store is well stocked and modern. The sales staff is friendly and helpful. The same real estate was once occupied by another famous retailer: Abraham & Straus.”