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9AM - 5PM
584 US-9 Suite 100, Fishkill
Banks
“Today 9/12/24 I had the pleasure of coming to your poughkeepsie branch and dealing with Alina. I was in a panic fearing the worst that my account had been frozen when attempts to pay a bill after a direct deposit of my paycheck finding the card was denied. Alina dealt with me with patience, professionalism, kindness and understanding. Making a gut wrenching situation as easy and pleasant as possible. Not only did she perform excellent customer service, she also reset the tone of my entire day.In that moment I found myself reflecting back on the hundreds of transactions I've completed thru her and came to the realization that she has always performed in the same manner. Ulster saving should be delighted at two facts in this situation
1) That your institution is lucky enough in this day and age to have such a person in their employ
2) That I don't have my own business, because I would pay her whatever she wants to come work for me.
Thankfully for you guys I am a civil servant and in no need for employees.
Please do everything in your power to keep her at your institution, she is by far the best at what she does that I have ever seen in my 48 years.
I Thank you and her sincerely
EBEN MARSHALL”
“As a small business owner in Hopewell, I truly appreciate Bank Manager Jessica. She is always available, very helpful, and extremely knowledgeable. Additionally, Zach from the teller line is also very helpful and friendly. TEG is a great hometown bank that genuinely cares about its community.”
8:30AM - 5PM
2680 South Rd, Poughkeepsie
Banks
“I’ve been banking with them for almost 15 years they are honestly the most reliable and helpful bank I’ve banked with. They have the best people working there.”
8:30AM - 5PM
1387 US-9, Wappingers Falls
Banks
“I had to make some account changes for my non profit organization. The necessary forms were prepared in a timely manner and Shirley, a new teller, managed the changes quickly and with the standard professional and friendly manner. Always welcoming, professional and friendly!”
8:30AM - 4:30PM
1880 Rte 9W, Milton
Banks
“They're like family everything is excellent the service from the time you enter the bank until you leave nothing but good service that means a lot to me whenever I'm in trouble or anything I call upon them I can depend on this bank to get me through my problems how to believe she would allow I love banking with them I will never Bank nowhere else I'm very happy especially with the customer service they are such wonderful people to work with”
8:30AM - 5PM
226 Main St, New Paltz
Banks
“Can't say enough good things about Ulster Savings New Paltz Branch Manager, Melissa Gay, and the entire branch staff! We have banked here for 23 years, and there have been many times when Melissa and others have gone above and beyond to help. Most recently, Melissa's knowledge, patience, attention to detail, and friendly customer service made all the difference in a matter that was a little more involved than our daily banking needs. Very grateful to have such a classic local bank in our community - such a better experience than banking with a larger, anonymous and impersonal, national bank. Thanks Melissa and New Paltz Branch Staff!”
“I have been a long time member with MHVFCU for more than 25yrs. I have always received A1 customer service. On this particular day, Branch Manager Donna Chiappa helped me (I literally have tears in my eyes while writing this review). Donna was compassionate, and empathic to my needs. This beautiful women went above and beyond my request. Everyone at this branch is kind, personable as well as knowledgeable, but this day...I needed just a little extra. I had just lost my brother and there are no words to express how I was feeling on that day. Donna, thank you for your kinds words and your immediate attention to meet my banking needs on that day. You and your whole team are a perfect example why I would never bank anywhere else.
My sincerest thanks and gratitude,
Rochelle Scott a very satisfied and loyal customer.”
“MHVFCU the Credit Union located on Route 300 in Newburgh, NY, has been outstanding in providing me excellence in customer service while I am residing out of state to care for family.”
9AM - 5PM
21 Burnett Blvd Suite 2, Poughkeepsie
Banks
“Christine Paul was very helpful with all my personal banking questions and applications. Tabitha Sambells was also very helpful setting up my new business accounts. Both are a pleasure to talk to and both are very knowledgeable in their areas of expertise. I would recommend them both for your personal or business needs. Thank you and great job!”
“Just met with George to close my savings account and he was awesome! So helpful, warm and friendly. The process was efficient and easy. I’ll also add that my experience with the tellers have always been excellent - warm, friendly and efficient.”
9AM - 5PM
2656 South Rd, Poughkeepsie
Banks
“Working with Samuel has been a breath of fresh air for us at TrustCo. He is willing to research to discover the "why" and "how" procedures work or don't work for us and then offers suggestions that bring results. If we need to look at new paths for our company, Samuel is there to guide us. Samuel is very professional, polite and a pleasure to work with.Thank you, Samuel.”
9AM - 4PM
344 Main St, Beacon
Banks
“Just a shout out to the wonderful and professional team at Citizens Bank in Beacon NY: George, Donna & Amanda always go the extra mile to help this local business owner feel at ease when deciding how to manage my various business accounts. They are the best of the best!”
9 - 11AM 11:30AM - 4PM
3580 Rte 9W, Highland
Banks
“I had a great experience with Annette at my bank recently. I was dealing with an issue on my account that was pretty stressful, but Annette was incredibly helpful and patient the whole time. She took the time to explain everything clearly and made sure the problem was fully resolved before we finished. On top of that, she was genuinely kind and took a moment to have a friendly conversation with me it really made my day better.”
“Stephen was an awesome help in the Newburgh branch. He ensured a smooth transaction when I came into the branch realizing I still had an old debit card when TEGFCU transferred from Mastercard to visa. He was able to print me one quickly, help me with my withdrawal and get me on my way quickly. 10/10!”
“This is the best bank ever all the ladies in the apple valley center bank are the sweetest people u want to hang around with and have a little conversation together”
9AM - 4PM
10 Milton Ave, Highland
Banks
“I just got back from this location after opening up mine and my girlfriends very first business together, an anxious endeavor. I had called earlier that day to ask about scheduling and realized this bank closes most weekdays at 4pm, so I got out of work early and got there at 3:45 thinking it would be a quick 15 minute set up for the accounts. The banker I worked with was Leanna Sorrentino. I have dealt with many, many banks over the years, and would be willing to put it in writing that she was by and far the very BEST I have ever come across in my life. I had to bring my daughter in with us, as we didn't have a sitter and she is very hyperactive. Leanna was not only polite, but offered her toys and spoke to her like she had a background in child development. On top of all that, Leanna stayed an extra HOUR after closing to not only set up the account, but answer all my questions with patience, humor, and professionalism. I will never bank with anyone else for the rest of my life because of that experience. We work hard in my house and to be treated with such respect and kindness after a long work day is refreshing and so very rare these days. Thank you, Leanna! The best around ~”
“I am always greeted and treated well. I have gotten several car loans from. T.E.G. My loan rep. Sharon is a sweetheart and all around great person. Very friendly and personable. Cashiers are always polite, friendly and helpful. Always for me a great experience. Thank you, T.E.G. Federal Credit Union.”
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“WYLE (at fishkill branch), IS AMAZING, SUPER INFORMATIVE, AND SUCH A HUGE HELP. i am having a rough day today. i decided to finally open accounts at the credit union after putting it off for awhile. he was extremely helpful, super quick, very informative about everything MHVFCU has to offer, and how everything works. 10/10. anyone looking for help at the credit union should go to him. he was great. so happy i decided to get this done today. helped me open a checking account and 2 savings accounts.”