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“As a deaf customer - The sales manager Vince Bovenzi was very helpful and made me feel at ease. He took the time to explain things clearly to me. Jared the business manager was also very helpful in explaining the paperwork to me. The entire experience was a wonderful one. Thanks and I’m glad to be part of the Subaru family!”
“I was completely stressed out about getting rid of two of my cars. I was greeted w a smile and an understanding of the stress. This was such a great experience. Top Notch customer service ... Thank you !”
“Out of all of the Honda’s I’ve been to, IDE Honda in Penfield genuinely is the best and most efficient! Everyone is always so warm and welcoming and genuinely cares, especially Yousef Abusbeih and Jim Milella with whom I had the pleasure of working with for my last visit. The environment is upbeat, positive, and the staff genuinely strives (and succeeds!!) to make customers happy and cared for! The waiting area is also very nice and very clean, which is a great plus! They are very efficient but thorough, IDE Honda in Penfield will always be my first choice! Thank you again Yousef and Jim as well as all of your staff!”
“6000 mile service. I mistakenly arrived 30 minutes early for the appointment.
Service department said "no problem,we'll get it in and get you on your way. As they did. Service great as always.”
“Tom and the rest of the staff at Garber was fantastic. Went above and beyond and earned my business. Communication and responsiveness was perfect. Was treated like friends and family. Will definitely be a repeat customer.”
“Hello, I have been apart of the Mercedes Benz family for some time. Dating back since 2019 in fact. Since joining, I absolutely adore the camaraderie that comes with this experience. Merahya, has assisted me for every one of my scheduled maintenances and she is such a pleasure. Easy to communicate with, breaks down great payment options, even accommodating beverages. Update alerts are available, even asking how each and every customer is feeling. I couldn’t have asked for a better experience. Thank you!!”
“After looking at vehicles at several different dealerships, we ended up here. Dwayne was an incredible sales person-- excellent communication, kind, patient, and very personable. There was absolutely no pressure, no gimmicks, nothing. He stood out among the rest of the car salesman we had talked to that day! He made the process as painless as possible.
The business person, Jake, was also exceptionally friendly!
Finally, we had one tiny issue with the vehicle and needed to bring it in real quick. Kristen was absolutely attentive and professional, and had the issue taken care of immediately.
I HIGHLY recommend shopping here for your next vehicle!”
“I had the best buying experience. My sales representative, Dan Bresnan, was the best and no pressure. Thanks to Dan I am driving a 2025 Honda HRV and just love it.”
“Rochester Collision battled the insurance company for us to get genuine parts. They provided fast and great customer service. Finally, we've found a local company we can trust!”
“My Boyfriend was able to pull, find the replacement car battery that he needed, swapped them out in parking lot. Staff there were more than helpful, and knowledgeable. Kind establishment. I highly recommend using them.”
“We have leased 8 vehicles from Hoselton. The first two were Toyotas, the rest were Nissans. That includes a Rogue in June, 2024 and a Murano that will be picked up on 8/13. Our salesman through all of the leases has been Tim Lippa. Tim, followed by the service departments for both brands, are assets to the Hoselton Auto Mall. There are many options available to us but no need to go anywhere else when you already have the best experience with such a consequential purchase.”
“Couldn’t have asked for a better experience. My brand new car was covered all over in hail damage from a recent storm. I’m very particular about how my cars look but Nick and the team did an incredible job making it look like it just rolled off the lot again. The whole experience from start to finish was fantastic. They were able to work with insurance directly so I had the easy job of just dropping it off and picking it up when it was ready. Communication during the whole process was great so I knew where they were at the whole time it was being worked on. I’m so happy with how everything went and will be making sure my family and friends use Saxby’s going forward.”
“No one wants to have an accident, but Matt guided us through what to do seamlessly. Very knowledgeable! Samantha, in the office, did a great job with communication. The collison work was outstanding! We highly, highly recommend Hawk Collison and Frame!!”
“2024 Audi software update needed and Audi Rochester made it a breeze. Nice waiting area and update was completed early. So very happy camper. Service has always been excellent over the 3 years we have been in the area.”
“Karen and Daryl are both incredibly kind and really helped me out of a stressful situation! They made everything so nice and easy. Highly recommend if you ever need collision repairs!”
“Sam and the team were very helpful and courteous.
They worked hard to get me the best dea and apply as many discounts as available to me for my lease.
It was a wonderful experience as always. (This was our second purchase @ Jessica Chevcrolet)”
7:30AM - 5PM
3399 W Henrietta Rd, Rochester
Auto Parts
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
8AM - 5:30PM
951 Panorama Trail S, Rochester
Auto Parts
“Brought my vehicle to CARSTAR after a deer hit. Mike and John were extremely professional and responsive! I felt very confident about the work that was being done, and my vehicle looks perfect.”
8AM - 5:30PM
NY-5 &, US-20, West Bloomfield
Auto Parts
“CARS gives extraordinary service at very reasonable prices. Tim is an honest and great mechanic, EXTREMELY knowledgeable, and a great all-around guy.
Five-star rating!”
7:30AM - 5:30PM
40 Jay Scutti Blvd, Rochester
Auto Parts
“Kevin and the staff did a prestige job on my vehicle, had it done in a timely manner, detailed the inside as well. I would recommend them to anyone! Thank you again Kevin and staff ! Happy New Year to you all!”
“Numerous issues at a different GMC dealership located in Canandaigua, I decided to give Hazelton a try. I called with an issue with my 2020 Yukon. The Service rep was knowledgeable and efficient. He scheduled my appointment, which was only a few days out. My truck was taken care of within one day. I found their pricing to be extremely competitive. Other than having a difficult time navigating which building to go to, I give them a five star review.”
“Leased a 2021 Rogue from Bob Johnson. That experience was fantastic with no glitches. Last month purchased the vehicle and that experience was also great with no glitches. Two visits, 3 years apart were excellent.”
8AM - 5:30PM
7494 Victor Mendon Rd, Victor
Auto Parts
“They are a very professional shop. I was worried that my Mini Cooper service would be very expensive but their service is excellent and at a reasonable price. They took me out of a difficult situation multiple times going out of their way to help. Scott is awesome and I can't say enough good things about this shop. ???”
“I inquired about an vehicle through their online question submittal. they contacted me the next morning and I set up an appointment for later that day to test drive it, and was put in contact with(the best salesperson I have ever had ) Kaya. I loved the vehicle and put a deposit on it. I couldnt take it home that day because it was having recall work done on it. i was supposed to pick it up a few days later ,but they were still waiting on a part. I work out of town most weeks , and with me being out of town the next week , I couldnt get back up there to close the deal until the following saturday. Kaya went far above and beyond and drove the new vehicle to my house in Syracuse dropped it in my driveway and drove my trade in back to Rochester!! I docusigned every thing and never had to return to the dealership. very good dealership & Kaya is a GREAT salesperson & I have zero "buyers remorse"!”
“All the help you want or need. Very helpful, but will give you time to browse. Service dept listens to what you need & takes care of things. Knowledgeable. Fast service. Friendly. Stop in if you need a bike or gear - won't be disappointed.”
“You never *want* to have to buy a car because your old one died. But, I recently found myself down one Jetta recently, and after doing a cursory search of the Rochester subreddit, I heard many good things about Jessica nee Molye Chevrolet.
Not only were the Bolts on my mind for the ecofriendliness, but the tax credits and price point made it all the sweeter. After reaching out using the online portal, I soon heard from Sales Specialist Karen.
Karen was kind, attentive, and client-centered. Did I want to chat over the phone, or did I prefer email? What is my commute like? Have I driven an EV before? Karen was not pushy in the least, and in point of order, she challenged me to think on my driving needs and what model would be most appropriate for my use case.
I saw Karen speak at a public green energy event in Lima, and was won over by her affable and pragmatic pitch for driving electric. In truth, my adoption is less to do with being ecofriendly, but seeing family and friends go electric with little hassle, and enjoying some sweet, low maintenance cars as a result.
Karen was a breath of fresh air in a market of "sign, sign, sign" sales associates, and supported me from salutation to sale. The day I picked up my car, I was just behind a fella who was on his 7th truck bought through Jessica Chevrolet - and I can certainly see why!”
“I was having a problem getting repairs under an aftermarket warranty on our Beetle convertible I bought while living outside the area. I was getting the runaround from the warranty company and a few repair places, but when I got to Ide Collision, I was kindly greeted and after some explanation, Steve Stockton got involved and with a GREAT attitude figured out the issue, and with the help of Nick and Alicia got my claim going and really saved my situation!! Thank you to all!!”
“It's the best kept secret in Farmington. there's not any signage but the staff are friendly, knowledgeable and helpful and the prices are some of the best in the area”
“Stopped in on a Monday to test drive a couple vehicles and the salesmen who helped us (Owens at Toyota and Evan at Chevy) couldn't have been nicer. We never felt pressured or uncomfortable about just looking and learning, and they encouraged us to take as much time as we wanted in getting to know each vehicle. Ultimately we went with a different brand, but I would highly recommend Hoselton as a place to go.”
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“Great service and work to support it. I was very happy with the results and couldn't tell that something previously happened to the car. Would recommend this shop for any body needs.”