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9AM - 8PM
2644 NY-32, New Windsor
Mobile Phones
“I recently had the pleasure of visiting the Verizon store at 2644 NY-32, New Windsor, NY, and I must say, the experience was nothing short of exceptional. I had been to another Verizon location earlier in the day, where I faced a bit of a wait and some initial difficulty in getting my questions answered. Although a helpful associate eventually resolved my concerns, the experience left me hoping for a more streamlined and efficient visit.
Enter Anthony F. at the New Windsor location. From the moment I walked in, I was greeted with a warm, professional demeanor that immediately put me at ease. I had come to this location specifically to return a Wi-Fi router, as I had learned from my previous visit that not all Verizon stores handle this task. Anthony took care of my request promptly and without any hassle, demonstrating an impressive knowledge of Verizon's policies and procedures.
What truly stood out, however, was Anthony's exceptional customer service. He not only facilitated the return of my router but also took the time to address a few additional questions I had about my Verizon services. His patience, attentiveness, and genuine willingness to assist were evident throughout our interaction. It is rare to encounter such a high level of professionalism and customer care, and Anthony exceeded all expectations.
This visit was, without a doubt, one of the best customer service experiences I have ever had at Verizon. Anthony F. truly went above and beyond, ensuring that all my needs were met efficiently and effectively. His dedication to his work and his customers is commendable, and he undoubtedly deserves recognition for his outstanding service.
In summary, the Verizon store at 2644 NY-32, New Windsor, NY, has earned a well-deserved 5-star rating from me. The seamless, top-notch service provided by Anthony F. was a refreshing change from my earlier visit to another location. If you are looking for a Verizon store where you can expect exceptional customer service and knowledgeable staff, I highly recommend this location. Anthony F., in particular, is a standout employee who made my visit a truly positive and memorable one. Five out of five stars!”
10AM - 8PM
1431 NY-300, Newburgh
Mobile Phones
“Bryson at the Newburgh store was excellent. He was helping multiple clients at once while attending to my needs with my new device. Even though it took a long time (only due to phone issues not the store!) I would 100% come to this store again to see him! When we upgrade and combined accounts we will be glad to again.”
“I went to this local neighborhood Verizon store and have been going here for years! The store manager Mike has a wealth of knowledge and is truly a phone expert! My phone display was not functioning properly and I needed a new phone. Not only did he take care of it but was able to get the stuff off my old phone even though the display didnt work!”
“Excellent customer service.Maddi was extremely informational in guiding me through the appropriate solution to my problem and also facilitated the process.Gabby was also very helpful and informed me concerning the delivery of the phone.I was impressed as the manager, Maddi was so hands on, friendly and accommodating.I would advise anyone with an issue to seek the Washingtonville location for a positive experience.Thank you,Gail”
“Aanchal (angel) was VERY helpful setting me up with a new phone, she was VERY patient with me, she listened to my questions, answered all my questions, I appreciate her help with all this”
“After the Computer Guy repaired and adjusted several issues, I loaded and ran Skype at home for awhile and the web cam worked and it seems like the laptop is stable for the longrun.”
“I will like to thanks Giovanni for his amazing service he provided for me and my husband on 10/22/25 his very respectful helpful and kind and patient. He really went above and beyond ?”
“The guys in this store has great customers service every time. I made 3 different trips back to back and time they was very helpful and understanding. Last trip they made sure I walked out with everything I needed and ask for.. Danny and the guys are great will come and shop here for all my phone needs.”
“We appreciate the outstanding service of Ms. Shanee Barkley. She was professional, patient, knowledgeable, skilled, generous and warm. Her people skills were excellent. We have a bad experience at another store and she helped it all go away. We will be back and are satisfied customers.”
“I was in an automobile accident a few weeks ago and my car was brought to P&P to be stored until Insurance company seized the car. The owner Chris was very understanding, courteous and helpful in a bad time.”
9AM - 7PM
1278 NY-300, Newburgh
Mobile Phones
“Went into verizon this morning for help with an order I had originally placed on september 15th which then had to be reprocessed online this month. Customer service over the phone has been no help to me and I went into the store looking for assistance. Fran and Matt were such a pleasure to work with and helped me figure out the mess with my order on Verizon’s end. Cannot thank them enough they were both so attentive and friendly and resolved the issue!!”
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“Outstanding customer service! I went in quarter to closing and Siya helped to ensure my purchase and transaction went smoothly. She was very professional, patient, and efficient. Highly recommended.”