Verizon's store in New York offers an excellent experience for customers seeking mobile devices, 5G home internet, and business solutions. Many reviews highlight the helpful and knowledgeable staff, particularly mentioning individuals like Nelson, Aqua, and Manny for their outstanding service. Customers appreciate the zero-hassle process of trading in devices and receiving assistance with setups, including screen protection and file transfers. The staff is noted for being polite, eager to help, and efficient, ensuring that all questions are answered. The store also boasts a wider selection of phones compared to other locations, making it a go-to choice for those in the area. Customers have had positive experiences from start to finish and recommend visiting this store for their mobile needs. Online appointments and orders can be easily arranged, with convenient options for in-store pickup and delivery. Overall, Verizon in New York is recognized for its professional service and quality offerings.
I visited this store on Monday to complete a trade-in promotion after upgrading two phones on my account. The lady who assisted me was absolutely wonderful. Everything turned out great. I'm very pleased. Thank you.
April 2026
Had the best experience at this location with Shaquana specifically. She was amazingly knowledgeable and also went above and beyond for me. Can’t thank her enough for all her help! Ask for Shaquana she’ll get you right!
February 2026
I HATE upgrading to new phones - but this time was quick and easy. Walked right in, no wait, she explained my options with no pressure and helped get everything set up. Easy!
