Pet Facilities in Niskayuna
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Pet Facilities in Niskayuna
Pet Care
River Road Animal Hospital
2121 River Rd, NiskayunaOverall, my experiences here have been quite pleasant when bringing my cat in. The staff is very kind, and by my second visit the receptionist already recognized us and greeted my cat by name, which I really appreciated.
There were only a couple of things that gave me pause. My cat’s bloodwork came back great and showed she was very healthy, which was reassuring. She needed an annual exam and bloodwork prior to being spayed. Initially, a urinalysis was planned, but her bladder was empty at that visit. After that, it was never completed, and I was told it wasn’t necessary since her bloodwork looked good. However, given that she is an older cat and this was her first experience with a veterinarian — something I made clear — I did feel that a more complete workup, including the urinalysis, would have been appropriate.
Another concern was that I never met with the surgeon prior to her spay, which would have given me some peace of mind. Veterinary care is new for both my cat and me, and while she’s been seen there about three times, I’ve only met with the doctor once.
I’m a former nurse, and while I’ve never practiced veterinary medicine, I do have a background in healthcare. Because of that, I feel that bedside manner and both animal-centered and owner-centered care could be improved a bit. During our second visit, I mentioned that my cat had lost a little weight and wasn’t eating much after a recent food change. The technician relayed this to the veterinarian, but the veterinarian did not come in to speak with me directly. While I appreciated the follow-up through the tech, I felt that concerns like this — especially with an upcoming surgery — would have been better addressed directly by the doctor.
That said, this will still be my veterinary practice, and overall I am satisfied with the care provided. I appreciate that they offer surgeries in-house, have an on-site pharmacy, and that the facility is easy to access. I would still recommend this practice to others.
- Superb83 Reviews4.6
Niskayuna Animal Hospital
2764 Troy-Schenectady Rd, NiskayunaDr. Geagan has been spot on in providing necessary veterinary care for our cat Tarot. Of particular note she relates so well with her that it has a calming effect on her even when she was stressed out. Tarot recently needed to be euthanized and the way Dr. Geagan related to Tarot and to me as well epitomized the highest level of care and interpersonal capability that I truly appreciate.
- Superb54 Reviews4.6