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“Been to this Staples a few times in the past year (maybe a handful). It's very clean and organized, staff are helpful and friendly, checkout lines are usually short. Haven't had a problem with this location, which is why I go here for office supplies.”
“Erich and his team did a great job on my shipment. They picked up an antique cabinet I purchased from a nearby store, dismantled it carefully, packaged it with care, and shipped it to me in a timely manner. Glass doors were involved and they arrived fully intact. Plus they saved me a few hundred dollars in shipping costs compared to the quote I got from the seller. Effective communication via email (my preference) as well. Much appreciated and would highly reccommend!”
“Excellent service at Staples. They had exactly what I needed and the workers were competent, compassionate and efficient.
As good as Wegman's and should teach Walmart workers!”
“I had my dog out in the car and never expected it to be that busy. I waited for more than I wanted to worrying about my little boy. I had to go and just left my package. The nice gentleman was fantastic and said go. All will be well. Even the customers were rooting for me. Thank you for such caring service.”
“I've been here many times & all the clerks have been friendly and helpful. I use them for Amazon returns a lot, and I've also shipped a few packages. There's usually not much of a wait, either :)”
8AM - 4:30PM
1600 Lexington Ave Suite 346, Rochester
Shipping Centers
“M&E helped us out with a last minute, urgent crossdock request. They quickly and safely unloaded the freight, stored it, and loaded it back out onto a new truck a few days later. They were nothing short of spectacular and incredibly professional through the entire process.”
“It was a great service. The woman there was reasonably fine, but the guy receiving packages aroind 4:00 PM was exceptionally kind and helpful.
Update (July, 2024): They have a awful communication among their organization.
Their Call Center told me that they were certain that at this location they could help me to copy some documents before sending them, and that the only location didn't have a way to assist with that were the ones inside another business.
So, I the first time I went just to waste my time. I had to go elsewhere for the copies, and come back later.”
8AM - 7PM
1029 Lyell Ave, Rochester
Shipping Centers
“I recently posted a negative review about this business, I am retracting my complaint because it was wrongfully directed towards this business, they had no part in the original issue. I will say the customer service seems to be exceptional as I was given a response to my issue almost instantly. Thank you for offering to resolve my issue in such a timely manner, that kind of customer service is nearly impossible to come across these days!”
“The driver who delivered my order was amazing! He brought in my order to the front porch and helped me carry it. Very funny and charismatic fella.
Package was a day late and had some damage to the box, but not the items inside.”
“I was just in there today for my first time as I just recently moved and the guy was very polite and nice and didn’t take him long at all was in and out of here within 5 mins!”
“Response to BrandiShe gets her mail 6 days a week, like everyone else. Her “issue” was with a non delivered parcel. Brandi just had surgery, so didn’t come outside. Carrier blew the horn, as dog was in yard. Do you see the sign in the window, would you get out?”
12 - 2AM 9AM - 11:45PM
509 Portland Ave, Rochester
Shipping Centers
8:30AM - 5PM
11 Amity St, Spencerport
Shipping Centers
“Love this small post office in a small town! Spencerport is quite lovely and everyone is super kind including alll the staff here!! Did you forget your card? Or tape? Or gift card? You can buy alll of that here when shilling your package. Don't forget your holiday stamps!!!”
8:30AM - 5PM
116 W Main St, Rochester
Shipping Centers
2 - 5PM 10AM - 1PM
525 Thurston Rd, Rochester
Shipping Centers
“I live right down the street, and i believe people are Miss understood, the lady is very polite and professional at her job, and to her, i wanted to say, thank you for everything you do.”
9AM - 5:30PM
1900 S Clinton Ave Suite 25, Rochester
Shipping Centers
“Myesha (gorgeous ethnic name that I likely mispelled despite being ethnic myself) was a great help for our USPS needs. Quick in and out despite being such an intricate process.”
8:30AM - 5PM
4455 Lake Ave, Rochester
Shipping Centers
“When I first looked up the post office close to me on Google, I got a little nervous that the one on Lake avenue was going to be as rough as your reviews. But whatever. Dealt with worse, so I went anyways. Ready to deal with Jason and his terrible customer service, but I was pleasantly surprised by meeting Patrice who is very helpful and enthusiastic.”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
“My interaction went great! The parcel arrived from Sweden in seven days. At the time of delivery I was not at home, they left a notice, after which I had to go to the department. Everything in the department was fast and friendly. The staff are polite and attentive”
9AM - 12PM 2 - 4:30PM
376 Lexington Ave, Rochester
Shipping Centers
“Artist Rick Muto painted a mural on east outer wall of post office building commemorating community's history. The Garden of Peace and Life is here, maintained by community volunteers.”
“Jose was the kindest, most helpful person ever! He greeted us with a smile & his willingness to help fill out the shipping information was incredible! My daughter was delivering a package overseas to her boyfriend in the military & Jose was so kind. I highly recommend using DHL and hopefully Jose will be able to help you too. He’ll definitely let you feel confident your package will arrive on time & his professionalism was top notch! Thanks Jose & DHL!”
“After a rocky start and our mail being delivered to the wrong address on a regular basis I have to say our "Newish" mail carrier is doing a FANTASIC job here on Long Acre Rd. He is the BEST! Thank you so much for taking the time and caring that our mail is being delivered appropriately.”
8:30AM - 6PM
3245 Latta Rd, Rochester
Shipping Centers
“Nice post office near the Latta Road Wegmans, making it very convenient! It's bright and big! Employees are always willing to help me figure out exactly what I need, lots of options for letters and packages!”
“I’ve come here multiple times and chatted with Sydney who is by far the most polite and helpful worker ever. Extremely knowledgeable and kind. You can tell he takes great pride in his work. I don’t say this often but is honestly a perfect example of great hospitality and customer service!Sydney you are wonderful!”
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“The BEST UPS store around!!! Any time I need something copied, it's finished well before I need it!!!!! I hope Managment knows how great their employees are!!!!! thy deserve a BONUS!”