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“I had a great experience purchasing my mattress, thanks to the amazing help from the salesperson Suki. She took the time to understand my need and explained the difference between multiple options. The entire process from selection to checkout was smooth and stress-free. Highly recommend Suki for anyone looking for a great mattress and outstanding customer experience.”
“The service of this store has always been more than excellent, we have been a customer for more than 10 years and each time they exceed our expectations in product quality and more than excellent attention. 100% Recommended”
“Wonderful honest people great product. I’m very happy I went there now. I can have a good night sleep after suffering for 30 days with a damage Sleep Number bed that I paid thousand of dollars for mattress firm give me more comfort deep sleep peace of mind for quarter of the cost, thank you again. I am forever grateful”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
10AM - 9PM
345 Rockaway Turnpike, Lawrence
Furniture Stores
“CJ, was fantastic very patient, funny he showed me a lot of ways of setting up my purchase great customer service. I am very happy with my sectional Thank You Bob's and CJ”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
9AM - 9PM
410 Gateway Dr, Brooklyn
Furniture Stores
“My mom was badly in need of a mattress, replacing one that was over 20 years old. Asia Reid at the Gateway Mall location was very knowledgeable about the different brands, and how to choose the right firmness for comfort and spine alignment. She was very professional and friendly. Also arranged for a quick delivery! Mom is looking forward to a good night sleep!”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
“Hello. This is first time buying from mattress firm Bayside. The gentleman Russ is absolutely amazing. He definitely treated me like family. I will definitely be back to Bayside Mattress firm for him. He has a great customer service personality.”
“Peter was incredibly helpful and knowledgeable throughout the entire mattress-buying process. He took the time to understand what I was looking for, answered all my questions, and made the experience easy and stress-free. Thanks to his patience and professionalism, I found the perfect mattress and am very happy with my purchase. Highly recommend working with him!”
“This was my first time buying a bed, and honestly, I felt a little nervous even after days of researching online. Luckily, I met Moncef, who was incredibly friendly and patient. Since I’m not a native English speaker, Moncef made an effort to use simple language, helping me understand the pros and cons of different bed frames and mattresses. I will definitely recommend Mattress Firm to my friends in the future.”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Furniture Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“Ashley’s furniture store is honestly the best.
Last week I went there bruising for a 1 bedroom set and left with everything I needed and more for my new apartment.
The sales representative Mel helped me with everything. He was friendly, professional and super knowledgeable with selling the products. He was even kind enough to give me some financial advice on my decision making lol. He’s customer service was top tier.
Please head to Ashley’s furniture store if you are looking for long lasting affordable furnitures. They are amazing!!!!”
“Randy from the Valley Stream and Elmont locations really made my experience with Mattress Firm a good one. I had a problem with my order and he gave me his word he would correct it and get back to me. He got back to me quickly and true to his word resolved the issue 100%. Trust is important to me when making big purchases from a company and his service was outstanding!”
“Marc Tolentino IS AMAZING! He bent over backwards to make sure that I was happy. Not only was he a pleasure to deal with but so generous hearted! Marc is less usual than your typical sales person and a company could definitely cannot get better than him. I would send any friends looking for a mattress to him.”
“Boakye was funny, friendly, and helpful. I found a wonderful pillow that fits my husband’s sleep style (and on sale!) with his help. Purchasing was easy and a no-brainer. Absolutely recommended to go shop at Mattress Firm.”
“The Sleep expert provided me with great information and I’m confident I made the right choice. Glad I went and made the decision to purchase a mattress from this store. Thanks again.”
“We were able to get good service from Gabriel to make us feel comfortable purchasing our mattress. He also told us how to utilize the snore feature of our adjustable base and sent us a link to connect our WI-FI to the base.”
“Been searching for a leather sectional that would fit perfectly in my apartment, and finally found one that checked all the boxes. Stylish, super comfortable, and the material feels high quality. The delivry was smooth and quick. ?”
9AM - 10PM
72-25 Woodhaven Blvd, Queens
Furniture Stores
“It was as usual and incredibly lovely experience. Never change, customer service is excellent, the staff is always helpful and patient with you to make sure you're pretty happy and content with your selections. I always leave a pretty darn happy customer! John helped me and he was amazing, Murad helped me prior he is always excellent and the Rep that processed my lease agreement was exceptional!”
“the mattress selection is great and the salespeople ( in my case- Alan) were extremely helpful and extremely patient as it took us a while to decide what we wanted”
9:30AM - 7PM
564 5th Ave, Brooklyn
Furniture Stores
“Nabil the owner and the son have the best customer service! I am very satisfied with them and have quality furniture at an affordable price. I am grateful for all of their help! Delivered in the time frame promised and set up was fast. I will definitely be back soon and recommend to anyone looking for good deals and quality pieces.”
“The bed I purchased completely meets my expectations, thanks to their knowledge and skills in understanding my needs. I recommend Monica without hesitation for her efficiency, kindness and dedication to the client.”
9AM - 9PM
168-23 Jamaica Ave, Jamaica
Furniture Stores
“The service was incredible ☺️. Our consultant, Guy, was very patient and welcoming. Explained us every detail from finding a bed to the moment of making the purchase. We’ve been having trouble finding a perfect bed with dresser. However, out of all options in store, we were able to find one. Thank you !”
“Patrick was our sales representative at the Greenpoint store and he was extremely helpful in our selection & purchase of a new mattress and adjustable bed frame.
He’s a rock star!!”
9AM - 9PM
1961 Broadway, New York
Furniture Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
“It was my first time purchasing a new mattress with Mattress Firm. Elijah was very helpful and accommodating. He answered all our questions and concerns. Def will recommend Mattress Firm!”
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“Yes !! I got it before Christmas Best Mattress Store that I’ve seen at NYC a breathable matressit's nice how it doesn't change the temperature. not too hot not too warm just breathable.”