“It’s not often I feel compelled to write a review — let alone for a bank. But RSB has such great customer service, it’s a well-deserved 5 stars!
Everyone is so friendly and kind. The building is beautiful. They offer safe deposit boxes, something increasingly rare at modern banks. Thank you for serving our community!”
“As someone who is new to the area, I had the pleasure of working with Danissa, and I can't recommend her highly enough! She was incredibly friendly, communicative, and prompt throughout the entire process of opening my new account.
Danissa has a remarkable ability to make you feel comfortable and secure while managing your personal information. She kept me well-informed about Chase Bank's exclusive offers, ensuring I was aware of all the benefits available to me.
I will undoubtedly return to her for any future banking needs! Thank you, Danissa, for such a positive experience :)”
“This is not just a bank — this is a FAMILY!
I have to take a moment to shout out the incredible team at Citizens Bank — Fabiola Bernal, Cathy Orr, and Steve Silva — for going so far above and beyond that it honestly brought us to tears. From the moment my family and I walked through the doors, we were welcomed like royalty.
The branch was spotless — so clean it looked like you could eat off the floor! The scent in the air was fresh and inviting, and every single employee had a warm, genuine smile. It wasn’t just customer service — it was hospitality at its highest level.
Fabiola and Cathy helped us open an account with such care and attention, answering every question with patience and professionalism. But I need to highlight Steve Silva in particular — his kindness, attention to detail, and extra effort truly blew us away. He made sure me and my children had cold waters on a hot day, gave us custom folders and pens, and even brought out extra seats so we could all sit comfortably together. He didn’t rush us once — he sat down with us and treated us like family.
This is the type of experience that makes you say, “We will NEVER go to another bank again.” And we mean it.
Even if you’re not from the neighborhood, stop by this branch. Experience real care. These three deserve to be acknowledged not just by Citizens Bank, but by the entire community. Thank you, Fabiola, Cathy, and Steve — you’ve made lifelong customers out of us. ?”
“I went to the bank (by appointment) to open an account and we were greeted by Iván who was very friendly and patient throughout the entire process. He clarified our doubts and explained each situation very well in detail. I think it's important to mention that he also speaks Spanish. Thank you Ivan for your excellent attention!”
8:30AM - 6PM
6266 Fresh Pond Rd, Ridgewood
Banks
“They are very nice , sure they can be slow at times but very knowledgeable of their products. They go above and beyond helping out customers. The store supervisor is very nice.”
“Auto dealership was great, Eric was a lot of help and worked with me on car purchase.
Thanks again would recommend to anyone looking for used car…
10/10”