{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Courtnee was easily the best part of my experience. She explained everything clearly, pitched the options correctly, and gave me choices without ever being pushy. She was professional, personable, and even spoke multiple languages, which was impressive.
The flower situation was funny someone had flowers brought to her and she basically disappeared 😂 but overall she made the visit worth it.
The store itself is good, but expect a wait since it’s a cable company and usually busy. My experiences with Andrew and Aaron weren’t nearly as good; I didn’t find them very helpful or engaging compared with Courtnee.
Those two need to be fired
With Courtnee: 10/10. Without Courtnee: probably 4/10. She definitely carries the customer-service side of that location.
Courtnee should run that store!!!!!!!!!!!!”
“Highly recommended location. Very knowledgeable and professional. Reshna’s attention and disposition to best service the customer needs is outstanding. Literally choose to commute from NJ due to the quality of service.”
“We came in to do an upgrade, Sal helped us out tremendously my daughter and I. He also helped me with canceling one of my lines that I no longer needed. Sal is a great addition to the verizon company.”
“Keith and Gina help set me up with two new iPhone Pro maxes fantastic service. Excellent promotions could not recommend the store highly enough come by and ask for Keith.”
“I visited the T-Mobile store today and had a very good experience. The staff was friendly, patient, and helpful. The manager was also a very good guy—professional, kind, and willing to help. They answered all my questions clearly and made sure I had everything I needed. I recommend this store for great customer service.”
“Had a warranty exchange done and all my info transferred with easy process thanks to Jhonny! He has so much patience and is very helpful. Anyone who needs help with things, this is the store to go to!”
“Julissa helped us streamline the process of getting an appropriate phone for my mother. Her attention to all details was very helpful in deciding her a phone all the meanwhile keeping in budget and in a timely manner.”
“Sales rep at T-Mobile name kelvin was great and patient, he carefully explained each plan and cost for each phone before anything. Ask for kelvin at the Baisley location!”
“I recently went to this T-Mobile store to upgrade my Samsung S20 Note, and I had a really good experience. Not only were the employees kind, they literally spent hours trying to help me get all of my information transferred to my new phone. And when I mean hours, I mean HOURS! 😂 For some reason, my messages just did not want to transfer over.
Each employee took their time helping me while also dealing with a busy flow of other customers who needed assistance. Nobody made me feel rushed, and they kept trying until we got everything figured out.
I ended up with a good plan, a new upgraded phone—the Samsung S26 Ultra—and a good credit toward my new phone when I added another line, which worked out well for me.
Thank you guys for taking the time to help me out and being so patient through the whole process. I really appreciate it, and I’ll definitely be coming back!”
“Victoria is great she Explain my plan and what new phones I can get and how much I can get them for. Her math was on point. She did very good. She informed me about a lot of things and a lot of promotions. I appreciate the store. I love it here. I won’t go nowhere else.”
9AM - 1PM 2 - 6PM
33-16 Woodside Ave, Queens
Internet Service Providers
“George not only came to fix our connection on Christmas Eve…but he also suggested a better, faster service option for lower cost! He called the office for us, found a better service and got it switched. Amazing!”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
“I had a great experience at T-Mobile! Chresmely was very nice, patient, and helpful, and made sure I was taken care of from start to finish. The whole team was friendly and welcoming, and the overall vibe in the store was great. The music made the atmosphere fun and upbeat while still feeling professional. Definitely one of the best T-Mobile experiences I’ve had. Highly recommend this location!”
“Lisbeth is an excellent customer service representative. She's attentive, polite, and respectful. Ask for her when you come to this store at Junction and 57th Avenue. She's ready to answer any questions with kindness and confidence.”
“Eddy is hands down the best customer service rep I have ever met. Someone stole my phone and after a very stressful day of trying to find it, he was able to help me get a replacement phone same day!!! I had went to another location prior to coming here and they said they couldn’t do it, but Eddy was determined to make sure I left his store with a new phone. Thank you Eddy!!!!”
“Nick was very patient and professional. Despite the fact of being very busy he still took the time with every member of my family to make sure our phones were set up correctly. Thank you!”
“Excellent customer service!!!
I’m not so tech savvy came into store to make a trade in the sales lady mis Shweta was very patient very nice and very professional, she helped me get a new fone and set it up with a smile!
Well definatly come back and send my friends!”
“I had a wonderful very professional and pleasant representative by the name of Misa she took very good care of me she knew her job and she was very knowledgeable so thank you T-Mobile for this wonderful experience”
“With all due humbleness I am. requesting that Shaba at the Rockaway store be commended for extra humble and respectful character her demeanor displays each and every time she’s approached by a customer. I am servant of the city of New York in many capacities, if Shaba would have displayed any adverse character that her job employed her to remain, I would then first to report her to supervisor throughout Tmobile company. So allow me to complement your good office for having her as your employee.”
“I had a fantastic experience at T-Mobile thanks to Jay and the entire team. Before heading to the store, I called to confirm they had the product I needed, and Jay quickly verified everything for me. She also explained that even though I was a business client, I could still complete the transaction in-store, which made the process much easier.
So me and my service dog took a stroll into the store, and the entire staff welcomed us with open arms — although I think my dog may have gotten the most attention! ?
Jay was absolutely fantastic from start to finish. She immediately understood what I needed, got everything sorted quickly, and clearly explained everything I needed to know to get my service up and running properly. She was professional, knowledgeable, patient, and genuinely pleasant to work with.
I’m very happy with the service I received and truly appreciate Jay’s professionalism and excellent customer care. T-Mobile is lucky to have her on the team!
Thank you from Chance & Me for your hospitality”
“T-Mobile location on Fulton and Nostrand was phenomenal with helping me set up my new device all of the staff was amazing especially the manager Madison great customer service at this location”
“My husband and I were in the store about two days ago because I was having an issue with my service. I left not only with my issue resolved but also with the brand-new phone I had been waiting to get.
Ivan’s customer service was above and beyond—1000/10! He listened to my concerns, reassured me that there was a solution, and helped me through the entire process.
A big shout-out to Ivan! Keep up the amazing work.
– Jessica Andrews”
“I've been w Tmobile for 15 yrs, and I have to say this visit was bay far the best!
KEVIN was awesome, top notch customer service bar none. I told him what I needed, then took a seat, he took care of everything!! I was watch how well this team worked together, and with other customers.This is my new Tmobile store, as long as Kevin is there!!! Thanks so much for the GREAT service.”
“I visited the T-Mobile store at 87-10 Northern Blvd, on May 20th, upon walking through the door Frank greeted me and ask how can he help me. I told him what I would like to do and so he introduced me to Sheryl. They were both very professional and well informed, answering my many questions. I understood what would work for me and together we decided what was best for my needs. I walked out feeling well taken care of, and will recommend T-Mobile to my family and friends.”
“The customer service I received was truly exceptional. Although I am unsure of her name, the woman who provided such excellent service made my experience a genuine pleasure. Thank you very much!”
“Had a great experience I forgot his name already. He told me his name but I forgot lol he took care of me and my mom he definitely should earned a raise for best customer service got to buy iPhone 17 Pro Max online can’t wait thank you again”
“I really like this store. They provide many necessary services, always quickly and professionally. The staff is friendly and helpful, and the service is fast. I hope this store stays in business for a long time. Highly recommended!”
“I’m really impressed with T-Mobile customer service. The agent went above and beyond to help me. The CS agent ASTRA BERNARDEZ was patient, attentive, and super helpful. He took the time to explain everything clearly and made the whole experience smooth and stress free. Thank you again Astra.”
“I would like to express my sincere appreciation and respect for sales representative Nury and her manager, Tah, for their exceptional assistance, concern, and in-depth knowledge of the product, which guided me in making an informed decision to choose T-Mobile, one of the best decisions I have made in years, and I am truly grateful. 4/20/2026 have to give a big shout out to MIKE for the service he gave yesterday. Thank you for your patience. I really thank you for your patience with me and my sister and thank you for your Advance service. The T-Mobile store is awesome.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Hi SayedaI appreciate your kind nature. You are so kind and helpful with great patience. You are wonderful you are special. I apologize for my rude attitude. It is no excuse to be this way with you. You are amazing… happy holidays. Thanks for setting up my new phone service.”