“Giving 5stars for Brandon for brin helpful n friendly service on d checkout even to Chris n John as they all did a good job for positive feedback im giving this store at Forest Ave.Good job guys !”
“This place is a gem one of the few true hardware stores left on the island. The staff here are incredibly knowledgeable and their prices are comparable to homedepot. I go straight here whenever I need anything. They have a parking lot and the mobile gas station one block away always has a very low price on gas.”
“This place was incredibly helpful when I urgently needed a replacement breaker for my Tesla charger. I believe my original one blew up in the middle of the night for no apparent reason, and finding a replacement was difficult. Fortunately, the store’s staff found me one immediately upon my arrival. I highly recommend this place.”
“They are not open at 7am like posted. They open at eight am. Might be a nice store, but i wasn't happy to find that after walking from the marina. Edit, they opened at 7:30 and had what i needed.”
“Been to the store the last two days and delt with Sean. What a wonderful person to deal with. Him and his crew was very nice and helpful. I live 5 minutes from a Benjamin Moore store on the south shore, and rather drive the 20 minutes to this store and deal with really nice staff. If you need paint go to this Benjamin Moore store.”
“Jimmy at the counter was extremely helpful and even offered to load up my truck with the parts. He ask me if I need more items,in case I forgot something. Thank you Jimmy”
“Mike and the rest of the GPS Saturday crew were helpful, understanding and had exactly what I needed. Mike actually finished my sentences every time I asked for something. LOL. Thank you guys (and gal) for the help. Happy Holidays, Staycool A/C”
“Highly recommend. Chris is very knowledgeable, easy to work with, responsive to emails, and considering the cost of plants, reasonably priced to have a home visit to save plants rather than trying to replace them if they go. And imparts so much knowledge that I feel better prepared to provide ongoing care”
“This store's signage reminds me of old school hardware stores. Whether you need a key to be made or buying tools for fixing, this is a place that meets your needs.”
“Matt in the paint department saw me overwhelmed and got me on my way to check out with no further stress. Also!!! He shook my paint after I asked him how log should I stir it? Thanks Matt!”
“Love my Ariens Platinum Great Lakes Edition snowblower. Absolute tank. Built right, starts every time, and throws snow like it owes it money. ❄️? Mohamad at Trim-A-Lawn made the whole experience even better, great service and went out of his way to help load it into my truck. Top-notch all around.. I can from Jersey just to get this machine and I made a great decision finding Trim-A-Lawn in Staten Island!”
“A diamond in the ruff when you want to rent an updated van dirt cheap. Had to pick up furniture in NJ. Less than 2 hour trip. Have to place a deposit to secure the time it takes you round trip. The van was dirty because it just got back from a trip. Had to ask one of the guys to help me clean out the debris but overall an easy in and out experience. Will come back if I'm need of a van rental.”
“I use K&S to order supplies for my school's garden program. They have been amazing to work with! They work with you to find what you need. Most importantly, they are easy to reach. Someone will answer the phone to help you and they respond swiftly to emails (sometimes within the minute). They are the best!”
“Had a great experience with the head cashier Marlon. He went above and beyond his duties to help me and made sure I was completely satisfied with the product. I would highly recommend any customer looking for a great shopping experience at Lowe’s to see Marlon. He will guide you in the right direction & will not hesitate to go above and beyond”
“Great place to do shopping for all home improvement needs, tools, you name it - they got it. The staff at this particular location are actually extremely polite and helpful. I am a regular here at the store.”
“My elderly mom and I were looking for flooring on a Tuesday night. Unlike the forest Ave location, none of the tiles were on display and worse there was not one person to help us except for one guy who was clearly busy loading items and operating a forklift. In my desperation I bothered him and he was nice enough To stop what he was doing. He also couldn't find what we're looking for but when others who would just say " We're out" he asked for a sku number. Turns out they had it but it was in a palette all the way to top. He grabbed his forklift and brought it down for us. Best of all, the item was discontinued and on clearance. Another lady came to help . They were both very nice. Ron and Lizette, you have restored my faith in what good customer service should be. Many workers and store managers have forgotten what that is”
“I really enjoy stopping by this place whenever I need to pick up supplies for projects on the road. The store is consistently well-stocked, and I can almost always find exactly what I am looking for without any trouble. The aisles are easy to navigate, and the staff members have always been helpful whenever I have a question or need to find something specific. It is a reliable spot that makes getting things done feel a lot easier.”
“Usually there are workers clamoring to assist you in your quests, today they seemed far and few. I managed to get exactly what I wanted just the same. I wanted mini-blinds and found plenty of stock on hand.”
“Everyone who worked there were very helpful and friendly. I really enjoyed my visit there. The manger was the best ever. They made me happy there. You gotta shop there.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.