Bill Rapp Subaru has provided outstanding value and service to Central New York for over 50 years. Customers report fantastic and amazing experiences, whether purchasing a new vehicle or coming in for service. The sales process is consistently described as outstanding, efficient, easy, and seamless, with staff noted for being knowledgeable, patient, and honest. The dealership goes above and beyond to locate specific vehicle trims. The service department also receives high praise for its express service, honesty, and integrity. The facility is spotless, featuring a comfortable waiting area with free good coffee. The parts department is easy to work with. Many customers are repeat buyers or whole families who choose the dealership, highly recommending it as the only place to go when in the market for a new car.
I test drove a vehicle, decided to buy it, and had it same day. Stephen (my Salesman) did a fantastic job.
August 2026
This is my family's 5th Subaru purchase or lease in the last 3-4 years. We always get a great deal, as well as good service.
August 2026
Stopped here today, for the very first time for an oil change. I was absolutely impressed with the service and staff. They are so nice, informative and very helpful. This was just an awesome walk-in experience.
