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“I was in a huge rush - the team was incredibly helpful, responsive, kind. Could not have asked for a better experience. When I think about what I really want in a customer service experience, they hit every mark.”
“The new owners have done an outstanding job of cleaning up a once over cluttered space. The friendly and professional staff operate in an efficient manner to get you in and out the door quickly.”
“Fine Art Shippers came to our home to hang up a heavy painting. They were very professional and respectful. Their prices are very fair.Would highly recommend their services.”
“Customer service at the UPS store in Rye is exceptional. I’ve been using this location for many years and everyone at the store is always very friendly and knowledgeable. Vanessa was especially helpful today when I shipped the wrong item to my son. She very quickly helped me resolve the issue by getting my original package back so I could send the right one. This store is top notch!”
“I just came here to print a few things and the staff Juan was incredibly nice and helpful!!! Such a great service. I had 0 difficulties and he would come every minute to check in if everything is okay or if I needed help. Definitely coming back here!”
“The BEST UPS store. Always super friendly and so so helpful. Sometimes I barly make it in the door and the next thing I know. Im already headedput. Receipt in hand!!!”
“Can’t tell you how many times I’ve been here since I moved to the neighborhood. Yes, sometimes there’s a line but the workers are SO helpful and kind, considering the stuff they probably have to put up with every day! :)”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Shipping Centers
“The picked up and packed a Clarke auctions item for me. They were not the cheapest of everyone I reached out to, but they did a great job. I would use them again.”
8:30AM - 6:30PM
1333A North Ave, New Rochelle
Shipping Centers
“Moved from PO Box and couldn’t be happier. The customer service is FAR above and beyond. They even made a delivery to a restricted international address that USPS couldn’t.”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Shipping Centers
“This UPS Store feels like my second home because I’m there so often. The staff is always helpful, friendly and incredibly quick. Even when it’s busy, everything is easy and stress-free. Highly recommend this location!”
“Sean and the rest of the staff are attentive, kind and happy to show you how the equipment works. They even knew of a notary available at 2:30pm on a Sunday. ?? The best customer service I have experienced in a decade. Truly. Thank you!”
8:30AM - 7PM
4768 Broadway, New York
Shipping Centers
“The store on 4867 Broadway has the best worker I have ever experienced at any store. The employee Genesis Flores went so far and above to help me with my problem. I recommend everyone going to her for any problems. I m not that computer savvy and she took the time to help.”
8:30AM - 6:30PM
24 W Railroad Ave, Tenafly
Shipping Centers
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“Place seems to be under new management. They were all so friendly and efficient with repairing my kids iPads !! They offer a lot of other services too, convenient location, happy I stopped in! Will be back”
“I ordered postcards online for same-day printing from this Staples location, but one of the printers was unexpectedly down. Jessica from the print department called me promptly to explain what was going on and offered several helpful options for getting my postcards printed and shipped. She even kept me updated on the possibility of a repair later in the day.
Although I ultimately decided to cancel the order since it wasn’t urgent, I was genuinely impressed by the communication, professionalism, and care I received. In a time when great customer service can be hard to find—especially at large chain stores—this experience really stood out. Huge thanks to Jessica and the print team!”
“I have been to many different UPS stores. This one in Englewood Cliffs NJ was a bit different. Really friendly, efficient and focus was on making the customer feel happy! I needed a photo (2x1 1/2inches) which is slightly different than a passport photo (2x2inches). Jin, the owner made sure he made that size photo happen. He also is a notary and placed the notary stamp where it would not interfere with the application I needed to fill out. That extra care will make this UPS stores MY new UPS store!”
8:30AM - 7PM
941 McLean Ave, Yonkers
Shipping Centers
“I purchase alot of products online and returning my items are always easy because of this UPS store. This store is very reliable, efficient and the best one in town. Like seriously I am not joking. Even in the busy seasons they stand on business. I have been to many UPS and they can't compare to you guys. Customer service is 10/10. Awesome job to the team. Keep up the good work!”
8:30AM - 7:30PM
185 W 231st St, Bronx
Shipping Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
9AM - 6PM
1000 Brook Ave, Bronx
Shipping Centers
“Karima shipping is the best shipping company I have had numerous business with,to talk about shipping my goods from the USA,China etc to your doorstep in GHANA.”
“This was my first experience sending a barrel down for friends/family. After some research of finding a shipping company I came across Dennis shipping (Bronx location). I requested a pick up online,and received a call the next morning to select a pick up date. I went to the location to pick up two barrels, and the staff were polite.The two guys who picked up the barrels was pleasant as well (remember to tip them whatever you can spare). Overall my experience was pretty good. I called to follow up on arrival time and they said 2 weeks to get to Kingston and it definitely arrived on time. My friends/family picked up a few days after arriving at the Wharf. Most importantly it was affordable to send, customer service was good,and nothing came up short. I will use Dennis again.I recommend.”
“This review serves as a commendation for Glen of the UPS Store located at 333 Mamaroneck Ave in White Plains NY. I have visited all the UPS stores in lower Westchester county and the Bronx. Although I have never had a bad experience at any location, Glen is by far the most outstanding associate I have encountered.
He was super helpful and even assisted me tapping up my box. He was patient, courteous and professional. He took care of what I needed right away. Usually retuning an item is a semi dreadful experience. But Glen was awesome. And I noticed that he served every customer efficiently, promptly and with the same courteous demeanor and smile.
I must reiterate that he is definitely a valuable member of your organization. His hard work and service should not go unnoticed.”
“The best employees work here! I was pressed for time and unknowledgeable of the process. Chassity in the Copy Center was courteous, very knowledgeable and patient. I walked away with a perfect product. She didn't let me settle or give up until what I had in mind came to fruition. Kudos to Chassity for her hard work and dedication to the consumer!”
“Came in to ship a package. Maybe my timing was perfect because there was no line at all. The space is pretty small. The guy who assisted me is very friendly and professional. I was done in two minutes.”
“This is a quieter Staples with an efficient group of employees. Kayla went out of her way to assist me although the printers were not working. Adequate parking. Great location.”
“Excellent location for Fingerprints, Passport Photos, & Mailing Services.
Leo was very kind, helpful, and patient when assisting with mailing services. 5 Stars for Leo! ?”
“I visited this location on April 1, 2025, and had an outstanding experience, despite not being from the area. The highlight of my visit was the exceptional customer service provided by a gentleman named Will. He went above and beyond to ensure I had everything I needed and made me feel very welcome. It's rare to encounter such personalized and attentive service. I highly recommend this place, all thanks to the fantastic service from Will!”
“I walked in to return my graduation gown today and Nakia was wonderful. She greeted me at the door, invited me to place my package on the counter while I waited and was super friendly. Amazing customer support here! Loved it!!”
“Love my local staples Print and Marketing team as well as the store staff and management. They are always helpful and friendly. It's a joy going to print/ pick up orders.”
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“I went in today with my 17 year old daughter to get her a passport- we were helped by Carmesha B. She was very polite and helpful. I was dreading the whole experience but she made everything go smoothly.”