“This was my first time at this old navy & honestly I couldn’t have been more pleased with their customer service especially front KYARA! She was amazing & helped us so much. She definitely deserves a raise!”
“Michelle was a great help, she asked us the sizes and helped us get everything. She knew her way around and was very kind and helpful. She made our shopping experience easier and fun!”
“The store is very calm and gives you a relaxing vibe, I've never seen it crowded. Staff are very helpful. There's never a wait at the fitting room. The self-checkout is so quick and easy too. I rarely wait in line at this location. Come during off peak hours and you will have the whole store to yourself!”
“Great location and staff is always pleasant and helpful. I've only done store pickup recently. I had an item missing from my pick up order but they put it aside as soon as I called the store. They're happy to help so long as they can. Parking is always plenty which is a plus for me.”
“This review is long overdue, but I’m still thinking about it, so I’m finally writing it!
I had a last-minute event and ran into GAP looking for something to wear. To be honest, I never feel great in jeans, so I usually avoid them. But I decided to give it another try. I ran into the first staff member I saw, her name is Evelyn , and she was amazing from the start.
I used to work in retail, so I always feel bad asking for help, but I told her about my last-minute event and how I usually struggle finding jeans that make me feel good. I’m petite with a bit of curve, which makes shopping (and fitting rooms!) stressful sometimes. Evelyn completely changed that experience for me. She made me feel confident, comfortable, and genuinely cared for.
In less than 20 minutes, we found the perfect pair and it turned out to be the only petite size left! I left feeling so much better than I expected to.
Huge shoutout to Evelyn your service was incredible. Thank you for making my day and helping me feel confident in something I usually dread shopping for.”