“The Management and staff at the South Blvd store were absolutely fabulous. Very very helpful and so very understanding! I was a frustrated customer walking in but now a Happy customer walking out! I would highly recommend that Boost Store. Thank you so much to you all!!”
“Audrena was over the top helpful yesterday. She stayed after her quitting time to assist in getting our new mobile phone to work. We had the phone sent to the Monkey Junction store. Audrena never gave up and finally got it to send and receive calls. We are so grateful for all she did. Thank you Audrena, you are a lifesaver!”
“I want to let everyone know that this store is the absolute best when it comes to customer service. I’ve been with Boost Mobile for 13 years and have stepped into numerous locations. However, this one is just so much different. They go above and beyond to help you understand and always tries to get you the best deal they can. The manager CJ is always multitasking and his group of employees are on the same track to do the same. You can tell he is close with them. I stayed in the store for over two hours, but it wasn’t because they were taking long. It was because I was asking questions and not once did any of them make me feel like I was a bother. Y’all fellas keep up the good work and one day you three need to teach me some Spanish. thanks again, fellas.”
“Mike and Zimm went over and above the call of duty assisting my wife and me with our new iPhone purchases. We would have never been able to get through the process without their compassionate and patient assistance. Thanks guys!”
“My experience was a great one. Had an issue with my Phone upgrade and Ricardo helped out and made the whole thing easy, threw on a screen protector too hes rad. good clean store had all new stuff too”
“Amos S. went above and beyond customer service today. He is super kind and helpful with problem solving my issue with linking my phone to my navigation system on my dash board. He is very professional and I love his attentiveness. Please see him.to get the hob done! Thank you Amos.”
“Mr. Anthony help with our new phone.
He is kind, patience and very knowledgeable and he knows what he’s doing.
We are so happy!
Thank you Mr. Anthony!”
“Each time I've visited Boost Mobile's 17th Street location, whether to get help with a problem or to get an upgrade, the service has been great, especially when I've been assisted by Lexi, the store manager.
Lexi acknowledged my presence as soon as I entered the store. Then, while completing a task for another customer, took my information and assured me my wait wouldn't be much longer. It wasn't.
Finally, she very quickly helped me find the phone I needed at the price I requested.
I appreciated Lexi's competence and great attitude. Customer service like I received from Lexi will ensure that I remain a Boost Mobile customer.”
“On vacation and having phone problems. We went to Verizon and worked with Valerie. She was superb, knows her stuff and we were very pleased. If you have problems go see Valerie at Verizon in Wilmington.”
“My experience here was amazing! I just found out the difference between a corporate store and an authorized dealer, and I had so many problems trying to transfer a number, which really shouldn’t have been an issue. Alejandro, who works there, took the time to help me and successfully get my number transferred. I honestly really enjoyed my experience, and everyone there was super helpful!”
“The assistance we received from Layla at the Oleander AT&T was excellent: prompt, accurate, and provided us with everything we had hoped to receive. We will return to this AT&T again!”
“Sonia was amazing. Very knowledgeable and helpful. Has about 5 people in line all by herself. She washelping about 3 people at the same time and was able to get to everybody helped
I have recommended her to all my friend's and family”
“Tom is Phenomenal! From start to finish, he will take the time to insure that you get what you want and will try to get you the best deal possible. He’s extremely sweet and definitely knows his stuff. The rest of the team are also extremely knowledgeable and kind as well, not to leave anyone out:).”
“This is probably the best bang for your buck in Wilmington for phone repairs. They will do it super quick, better quality than most places and really affordable. Can’t recommend enough!”
“I have been with AT&T ever since I purchased my “bag” phone for my car many moons ago and I have never switched because of their excellent customer service and great phone service. I have purchased all my iPhones from them and my husband has had 3 Galaxy phones. We went into the local store in Leland, NC, last Friday replace my husband’s Galaxy. Ramon greeted us immediately and seated us at the counter. He was so knowledgeable about the products that we trusted him and answered his questions to help my husband to chose a phone best suited for him. Ramon transferred everything from the old one. We were in and out in an hourI”
“My old iPhone was no longer charging, it was Friday night at 5pm, I needed to drive up to Raleigh for my daughter’s graduation early Saturday morning. The chat bots and online support at the Verizon site was less than satisfying. I walked into Verizon at Waterford and Elia was able to help me resolve the issue! She was courteous, professional, and was able to sell me and set up my iPhone 17 before closing the shop that evening.
Thank you Elia, in an era of bots and chat agents it was a pleasure working with you. Hope managers at your store know they have a great employee!”