Uscellular is committed to providing exceptional service through its award-winning network, connecting millions of people, businesses, and government operations. Their store in Wilmington offers the latest smartphones, accessories, high-speed internet, and connected home solutions, with special offers available. Customers praise the staff for their helpfulness and professionalism, highlighting employees like Jackie, Amos, Ethan, and Mike. Amos is especially appreciated for going above and beyond with problem-solving and attentiveness, while Mike is commended for his patience and clear explanations, ensuring customers find the right products within their budget. Overall, Uscellular aims to improve customer experience with real human service and quality products.
I had trouble with my new number and the associate helped me fix the problem. New sim card needed. Glad I went to this store . They will be here when T-Mobile takes over as well. Just so people know.
January 2026
Lilly helped me step by step with professionalism and kindness to locate my TMobile fiber account number, download the app and set up autopay. Phenomenal customer service at this site. Thank you!!
December 2024
Those guys were awesome. Jackie was such a big help, Amos, Ethan, and all of them were great. They all deserve a holiday bonus! (12/27/24)
